Danbury Hyundai

I purchased a CPO 2017 Tucson Sport from John Blesse and picked it up on March 4, 2020. When we arrived there was only 1 key in the car so John said he would get a key out to me via mail. I was told by John picked it up on March 4, 2020. When we arrived there was only 1 key in the car so John said he would get a key out to me via mail. I was told by John that the key was mailed on March 6, but on March 11 I still had no key. Spoke to John again and was promised it would be there on the 12th. Finally on March 16th I received my key via Fed-Ex, but the key didn't work. I was told I would have to drive 45 mins to Danbury to have the key reprogrammed OR have a driver come get my car, bring it back to Danbury, then return it to me. Normally this would not be an issue, but with everything going on with the Coronavirus right now, I didn't feel comfortable having someone other than my husband driving my car. I have a close family member with a compromised immune system and we cant take any chances so I asked if I could bring the key to our local dealership, but was told I would have to pay approx $99 to have it done there. John finally agreed to refund the cost and told me to send him a copy of the receipt for reimbursement. Also, I transferred the plates from my old car and had just renewed the registration, but I was still charged $250 for Lic and Reg. John informed me that I would receive a refund check for $42.60 as well. I sent the receipt over the weekend to John, but have not received a check or any additional correspondence since Saturday. I also reached out to John Blesse, Bill in service and Bill the owner about a few issues with my purchase. When I took the vehicle to Torrington Hyundai on Saturday I was told there was an open recall on the car that had to be fixed. Service also said my battery is only at 39%, that I need an oil change in 2k miles and may need a serpentine belt. I asked why these things weren't addressed before I picked up the vehicle. To date I have not heard from anyone. Horrible service! More

A very pleasant experience Byron was friendly, knowledgeable and professional. It was a quick, easy, and pleasant buying experience. We would definitely recommend this dealershi Byron was friendly, knowledgeable and professional. It was a quick, easy, and pleasant buying experience. We would definitely recommend this dealership to others and will bring our car here for servicing. More

It was a good experience The sales person Jannet was very easy to talk to and very helpful. She was a pleasure to work with. Thank you very much for all your assistance. The sales person Jannet was very easy to talk to and very helpful. She was a pleasure to work with. Thank you very much for all your assistance. More

Amazing Service When I walked into Danbury Hyundai, I was greeted with a great smile and friendly service. I was a walk-in, and John Blesse was able to help me out! H When I walked into Danbury Hyundai, I was greeted with a great smile and friendly service. I was a walk-in, and John Blesse was able to help me out! He was knowledgeable, friendly, and above all, was able to help me understand the process of buying a car and making sure that I found a car that was perfect for me. I would highly recommend John! More

Luis was great and professional. We had a great experience and will def be considering repeat business when the lease is up. Thank you very much. experience and will def be considering repeat business when the lease is up. Thank you very much. More

My experience working with Mike Barnett was nothing like I have ever seen and not in a positive way. My wife and I reached out to Danbury Hyundai where we purchased my new 2020 Hyundai Sonata. Due to micro I have ever seen and not in a positive way. My wife and I reached out to Danbury Hyundai where we purchased my new 2020 Hyundai Sonata. Due to micro scratches and rock chips I reached out to Shamus about a Appearance Package warranty. And having my hood repainted and Xpel PPF put on my car. Dropped off my car at Danbury Hyundai for this service to be completed. Mike was introduced to me by Shamus. Finance manager. Left my keys with Mike at the dealership. My new car had its paint removed. Then repainted. With very poor quality. Then brought to a third party. Who then delivered my car to a XPEL installer that does not work for Hyundai. The installer stated he did not want to put wrap on fresh paint. It needs to cure 30-45 days. And saw the paint had drip marks and flaws. Installer was told. Put the wrap on. It will hide imperfections. Then met me at my bank. For 3,450.00. Cash. Requested Venmo but I did not have a account. Delivered car back to me back at Danbury Hyundai. With no warranty paperwork. No invoice. And no Info. 24 hours later I see flaws on my new car. Found the installer was a non - approved vendor. Of Hyundai. Who I went to meet. Went back to Danbury Hyundai. And the dealership knew nothing about this happening. Thus why he asked for a cash deal. And was able to provide no paperwork or warranty. Finally Hyundai corporate is now involved as is Hyundai management. Having to clean up the mess made. Behind my back. I do not want to see this happen to others who may encounter this individual. As I was unlucky to have had a horrible experience. Topped off with him yelling and swearing at my wife. Classless. Others at Danbury Hyundai are how dst and want to please their customers to the best of their ability. Mike for some reason chose me to try to pocket profit and run a scam on me. in Our opinion of all that transpired. More

Had a great experience! Needed help looking for a new Santa Fe while waiting for my service and was taken care of by John Blesse with the utmost respect. John got me everything I asked for and more! Made Santa Fe while waiting for my service and was taken care of by John Blesse with the utmost respect. John got me everything I asked for and more! Made me ver proud to be a Hyundai owner. More

Great buying experience John Blesse went above and beyond in helping me buy my first car. he was very knowledgeable and patient with me. He said we were moving at my pace and John Blesse went above and beyond in helping me buy my first car. he was very knowledgeable and patient with me. He said we were moving at my pace and i felt no pressure at all from him. what a great team over at Danbury Hyundai. More

john Blesse was great as soon as he seen us john was great in helping us with everything right from the start there was no pressure we took are time he went over all the paper work so we knew ev john was great in helping us with everything right from the start there was no pressure we took are time he went over all the paper work so we knew everything and he was very knowledgeable about it all we couldn't be happier about the hold thing he did a great job thanks john More

Great Experience at Danbury Hyundai Sean Mammadov helped me buy my first new car. He was helpful and professional. Would highly recommend him. Great buying experience. Happy with my ne Sean Mammadov helped me buy my first new car. He was helpful and professional. Would highly recommend him. Great buying experience. Happy with my new car. More