Danbury Kia

I’ve been using KIA for the past 5 years, they’re always super helpful. Especially in the service department! Kelvin and Abby are the best and offer excellent customer service. super helpful. Especially in the service department! Kelvin and Abby are the best and offer excellent customer service. More

I have been shopping for a new Kia Seltos for over two months. I have visited 5 different dealers, and was getting frustrated with the experience. The previous dealers were all disorganized; both in their months. I have visited 5 different dealers, and was getting frustrated with the experience. The previous dealers were all disorganized; both in their appointment and inventory management. Things were much different at Danbury. Before my scheduled appointment, I got a call from Nuno, confirming my visit. As soon as I arrived, he was waiting with the exact car I requested to see. Within 2 minutes of showing up I was viewing the car I was interested in. Without the typical “I’ll check and get back to you” or “I’ll have to ask my manager”, all my questions were quickly answered. This preparation and professionalism from Nuno is what set Danbury apart from the competition. The buying process was quick and easy. Nuno guided me through every step of the process, and within 2 hours I had purchased a new Kia Seltos. I recommend Nuno at Danbury to anyone looking for a quick, easy, and seamless purchase of a new car! I will definitely be a returning customer! More

Everyone that I worked with was polite and professional. I never felt pressured or uncomfortable during the process. Nuno was knowledgeable and easy to work with. I never felt pressured or uncomfortable during the process. Nuno was knowledgeable and easy to work with. More

Sales people are meh, but the service department and the auto mechanic Kelvin are pretty good at explaining to me any issues with my car. He usually calls me directly so that's nice and personable. auto mechanic Kelvin are pretty good at explaining to me any issues with my car. He usually calls me directly so that's nice and personable. More

An pleasant experience, very knowledgeable staff, polite, and prompt in making an appointment. Very pleased, and will use them again. The issue with the vehicle was handled promptly. and prompt in making an appointment. Very pleased, and will use them again. The issue with the vehicle was handled promptly. More

Quick service . Explained fully what was needed to do. They did recommend other fixes which I delayed to another time due to finances at this tomr They did recommend other fixes which I delayed to another time due to finances at this tomr More

Very fast and friendly customer service. I arrived late and still had me out before an hour. They accompanied me to my car and gave car clean and new. and still had me out before an hour. They accompanied me to my car and gave car clean and new. More

Jeff Sousou was a pleasure to do business with. He was responsive and honorable. Thank you for your integrity - we love our new Kia Telluride! responsive and honorable. Thank you for your integrity - we love our new Kia Telluride! More

They walked back on their promise and wasted my time and theirs. They also used outright lies and foul tactics, which were insulting to someone who knows basic math. See theirs. They also used outright lies and foul tactics, which were insulting to someone who knows basic math. See More

This is my second Kia and I’m so happy with the car and the service at Danbury Kia. I worked with Rich this time around and he was able to understand our priorities in what we were looking for and work wit the service at Danbury Kia. I worked with Rich this time around and he was able to understand our priorities in what we were looking for and work with us to find a great car. Highly recommend working with Rich at Danbury Kia! More