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Danbury Kia

Danbury, CT

4.9
3,181 Reviews
Thank you for visiting Kia! At Danbury Kia, our customers are extremely important to us. Our friendly, no pressure staff create a comfortable and relaxed atmosphere during your visit. Whether you're stopping in to simply browse our large inventory of new or pre-owned vehicles or if you're ready for a test drive and to purchase a vehicle, Danbury Kia is here for you. Let us provide you with knowledge about how far Kia has come with all of our redesigned models and let us answer all your questions you may have. Here at Danbury Kia we are so confident in our brand line that if you purchase a new Kia from us, we will pay for every other recommended service AND you will receive the BEST warranty in this area. Not only will you receive Kia's amazing 10 year/100,000 warranty but Danbury Kia takes it a step further and gives you a LIFETIME warranty .... that's something you won't find anywhere else! Our service technicians are fully certified and take pride in keeping your new vehicle up to date and safe for you and your loved ones. Stop in to see us in our new building located at 100 Federal Road and let us show you the difference you will experience at the all new Danbury Kia ... we look forward to meeting you!
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100A Federal Rd

Danbury, CT

06810

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Showing 3,181 reviews

October 24, 2020

They walked back on their promise and wasted my time and theirs. They also used outright lies and foul tactics, which were insulting to someone who knows basic math. See More

by Ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Blesse
Nov 03, 2020 -

Danbury Kia responded

It sounds like we got our wires crossed. Please contact us at CustomerService@DanburyAuto.com to see if we can fix this for you.

Nov 05, 2020 -

Ok responded

The rational for not honoring the detailed offer has changed, but the explanation still lacks credibility. This isn't the high caliber dealership it should be and if you have a choice look elsewhere.

October 24, 2020

This is my second Kia and I’m so happy with the car and the service at Danbury Kia. I worked with Rich this time around and he was able to understand our priorities in what we were looking for and work wit More

by jenmalta1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Trocolla
Oct 28, 2020 -

Danbury Kia responded

Thank you for being a return customer, and thank you for your shoutout to Rich! We really appreciate your business!!

October 24, 2020

Very fast and friendly customer service. I arrived late and still had me out before an hour. They accompanied me to my car and gave car clean and new. More

by Tonytigre97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Ashley Fowler, Abby Swartz
Oct 28, 2020 -

Danbury Kia responded

Thank you for your feedback! We're glad you were pleased with our service!!

October 24, 2020

Jeff Sousou was a pleasure to do business with. He was responsive and honorable. Thank you for your integrity - we love our new Kia Telluride! More

by joele_levenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Danbury Kia responded

Congratulations on your new Telluride, and thank you for your business!!

October 23, 2020

This was our 4th lease with Jeff. His knowledge and honesty is comforting! 10/10 rating for Jeff! Would recommend him to friends and family. More

by Mollyritter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Danbury Kia responded

Thank you for your recommendation and for acknowledging Jeff! We are grateful for your business!!

October 22, 2020

Kelvin is outstanding. My favorite service writer to work with hands down. I appreciate his responsiveness and flexibility. Always feel like I’m getting the good advice from him. More

by d_june
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Danbury Kia responded

Thank you, it's our pleasure to help you keep your car running smoothly!

October 21, 2020

Kayla was absolutely amazing! I was not pressured into buying a car as I knew exactly what I wanted. She made me feel very comfortable she made me laugh and Was very knowledgeable I would absolutely recom More

by monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Jesser
Oct 22, 2020 -

Danbury Kia responded

We're very proud of Kayla! She is well on her way to becoming a top salesperson. Thank you for your feedback, and thank you for your business!!

October 21, 2020

We had an excellent experience at Danbury Kia. We wanted a new car and were interested in the Seltos. When I called on a Saturday afternoon, the dealership got me an appointment right away with Nuno Mirand More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hagan, Nuno Miranda
Oct 21, 2020 -

Danbury Kia responded

Congratulations on your new Seltos, and thank you for taking the time to leave such a nice description of your experience! Happy driving!

October 20, 2020

Rich was very helpful with our purchase. Everything was handled quickly and efficiently. He answered all of our questions. He was very thorough. I would buy another car from this dealership. More

by Bookat1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Trocolla, Justin Hagan
Oct 20, 2020 -

Danbury Kia responded

Congratulations on your new car, and thank you for your business!!

October 20, 2020

Danbury Kia was awesome and Denny and the team were excellent. Wouldn’t go anywhere else, we tried another dealership and they were underwhelming, Denny was accommodating and worked quickly to ensure w More

by mlelliott1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denny Boedhoe
Oct 20, 2020 -

Danbury Kia responded

We're very glad Denny made you feel comfortable! Thank you for your business!!

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