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Danbury Kia

Danbury, CT

4.9
3,186 Reviews
Thank you for visiting Kia! At Danbury Kia, our customers are extremely important to us. Our friendly, no pressure staff create a comfortable and relaxed atmosphere during your visit. Whether you're stopping in to simply browse our large inventory of new or pre-owned vehicles or if you're ready for a test drive and to purchase a vehicle, Danbury Kia is here for you. Let us provide you with knowledge about how far Kia has come with all of our redesigned models and let us answer all your questions you may have. Here at Danbury Kia we are so confident in our brand line that if you purchase a new Kia from us, we will pay for every other recommended service AND you will receive the BEST warranty in this area. Not only will you receive Kia's amazing 10 year/100,000 warranty but Danbury Kia takes it a step further and gives you a LIFETIME warranty .... that's something you won't find anywhere else! Our service technicians are fully certified and take pride in keeping your new vehicle up to date and safe for you and your loved ones. Stop in to see us in our new building located at 100 Federal Road and let us show you the difference you will experience at the all new Danbury Kia ... we look forward to meeting you!
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100A Federal Rd

Danbury, CT

06810

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Showing 3,186 reviews

October 29, 2019

Wonderful Experience I met Rich and he was extremely helpful. I needed a vehicle and I needed that day. He worked with me and my family who live out of town to get the v More

by SUSAN 13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Trocolla, John Tripodi
Oct 30, 2019 -

Danbury Kia responded

Thanks for the 5 star review of your time with Rich and John!

October 28, 2019

Rich Trocolla - Best SalesPerson Ever Was at Danbury Kia today to buy my lease out on my 2017 Kia Sorento. Rich Trocolla was my original Sales Person so it made sense to go to him for this More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Trocolla
Oct 28, 2019 -

Danbury Kia responded

Thanks Laura for the 5 star review of your time with Rich!

October 28, 2019

Jeff Sousou Came through I. walked in with a tall order on a trade-in and he made it work for me I’m very happy. More

by Trishanto
Recommend Dealer
Yes
Employees Worked With
Jeff Sousou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Danbury Kia responded

Thanks for the review of your time with Jeff!

October 28, 2019

Very good at wiggling out of warranty. No transparency. 1) Took 2 weeks for a part to come in 2) Little communication from service about when car would be ready. 3) Wiggled out of warranty on technicality More

by 2019KIAowner
Recommend Dealer
No
Employees Worked With
Oct 29, 2019 -

Danbury Kia responded

We' are sorry that you were disappointed by your experience. When you brought the vehicle in and we originally diagnosed it, we assumed the part was faulty and would be covered under warranty. It was only when we fully removed the part that we realized it had failed due to rodent damage. This invalidated the warranty, but we were able to have the repair cost covered by your insurance. The adjuster agreed that the damage was due to rodent chewing. As the dealer, we do not make warranty coverage decisions. Those are made solely at the discretion of Kia Motors. We must submit photo and other evidence to back up all warranty claims. In this instance, given the evidence, we could not submit the claim for warranty, but are glad we were able to make alternate arrangements for cost coverage through your insurance.

October 27, 2019

Excellent Service! All i can say is Jake Green was extremely helpful to my husband and I, he was very professional and made it very simple and easy to get our new car wh More

by Andrea C Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Green
Oct 28, 2019 -

Danbury Kia responded

So glad to hear about your time with Jake. Thanks for the 5 star review!

October 27, 2019

Excellent Nuno helped get me into a brand new sportage. He sat with me for awhile to get everything done for me on the same day. I will definitely recommend him More

by Kimsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Miranda
Oct 28, 2019 -

Danbury Kia responded

Thanks for the 5 star review of your time with Nuno!

October 27, 2019

Wonderful experience purchasing our lease car. My husband and i went in to have tires, oil change on our 2018 lease Kia Forte. Which was already over the mileage., We talked with Rich Trocolla Sa More

by Greg & Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Trocolla
Oct 28, 2019 -

Danbury Kia responded

Thanks Greg & Cathy for the review of your time with Rich. We hope you enjoy your purchase!

October 27, 2019

Great experience! I had a great experience with Danbury Kia. Walked in and walked out the same day with a new car. It was a very pleasant experience working with them More

by Jmadrak0406
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Danbury Kia responded

Thanks for the 5 star review!

October 26, 2019

Wonderful dealership and service! Danbury Kia is the best from sales to service! Definitely recommend! Have never been disappointed. They exceed any other dealership I have ever used b More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rhode
Oct 28, 2019 -

Danbury Kia responded

Thanks for the 5 stars, Pat!

October 26, 2019

Making car buying easy Nuno went out of his way to get me the vehicle that I wanted. I was never pressured into something I didn’t want to buy. We were able to by a car with More

by Bettigolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Miranda
Oct 28, 2019 -

Danbury Kia responded

Thanks for the review of your time with Nuno!

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