Danbury Kia

Danbury Kia is always thorough and straightforward. They discuss everything that is to be done ahead of time and keep me updated on all finding during servicing. Very communicative They discuss everything that is to be done ahead of time and keep me updated on all finding during servicing. Very communicative More

My sales consultant was Jake, he was knowledgeable and helpful during this process. I would recommend this dealership and him. The staffs patience with myself and my children was appreciated as it takes a helpful during this process. I would recommend this dealership and him. The staffs patience with myself and my children was appreciated as it takes awhile for the whole process. More

I’m writing this review based on my first experience with Danbury Kia. Upon calling several of my dealers at Kia dealerships closer to my business, I decided to call Danbury Kia. Kevin Davis answered the p Danbury Kia. Upon calling several of my dealers at Kia dealerships closer to my business, I decided to call Danbury Kia. Kevin Davis answered the phone. I explained that I was calling on behalf of a business located in New Haven County and specifically described what I was looking for. Kevin professionally and earnestly stated that he wanted to help me. As a Fleet Manager, I have extensive experience working with Sales Consultants and Kevin never came across as trying to “sell me”. Instead it was as if we were collaborating to find a solution to my problem. My problem was that I was looking for a multicar deal involving Hybrids. The specific model I had been looking for all day, magically appeared in Kevin’s inventory. Now this is where people make the mistake of getting in their car > Don’t. Call first. Dealerships sometimes post vehicles that have been ordered but pre-sold. I indicated to Kevin that I was ONLY interested in vehicles on his lot. In disbelief, I asked Kevin to show me “proof of life”; I wanted to see a picture before getting my hopes up. Kevin had never spoken with me before Tuesday 6/28 @ 3pm and yet, when I told him to “hold them, do not sell them and write up the paperwork. I want them” – he went right to work! Usually at this point, the Sales Consultant is asking probing questions to determine if you’re wasting their time. Moreover, it has been my experience that many Sales Consultant are just waiting for their opportunity to speak and basically not listening to a word I’m saying. This was not the case with Kevin Davis. He listened. I explained what my expectations were and I got the impression that he went to bat for me. Frankly, if a stranger called out of the blue and asked a dealership to place their HOTTEST Selling Desirable Vehicles on hold, sight unseen – People think your nuts, right? No money to hold the car(s), what? Between 6/28 & 6/30, Kevin was easily accessible via his personal cell phone. Anytime either of us had a question, we would simply text or email each other. We sent all the documents electronically. Kevin didn’t leave the dealership until he was certain that this deal was organized and ready to be closed. Upon arrival at the dealership, Kevin was waiting outside to welcome me. My vehicles were parked and waiting up front. Full of gas, plated (real plates, NO DMV!). I was in and gone in less than an hour. Kevin Davis told me several times during the process that “He’s got me”, which is slang for “trust me, I have your back”.. We went through the process effortlessly. We closed and I took possession on 6/30. There are many upset individuals telling me how their waiting for back orders and Hybrid stock to arrive at their local dealership. Don’t wait. Call Kevin Davis at (203) 241-3468 / kdavis@danburyauto.com Sincere Thanks Kevin. You totally earned this 5-Star Review and more importantly, repeat business! More

The customer service was excellent. I was helped right away. The waiting room was comfortable and clean. The service was finished quickly. I was helped right away. The waiting room was comfortable and clean. The service was finished quickly. More

Purchasing our Telluride was so smooth and easy with Brian Dickey and Danbury Kia. We loved the service every step of the way, and we love our new vehicle! Brian Dickey and Danbury Kia. We loved the service every step of the way, and we love our new vehicle! More

Excellent, quick service. Went in for an oil change, the staff was nothing but kind courteous and professional. Went in for an oil change, the staff was nothing but kind courteous and professional. More

This was my first time at the service center and the staff were friendly. Only negative thing was that I waited almost 2 hrs for my oil change to be completed. staff were friendly. Only negative thing was that I waited almost 2 hrs for my oil change to be completed. More

Gui was excellent, he helped us every step of the way. Would definitely recommend him! Would definitely recommend him! More

Excellent service! Kevin Davis is awesome! He made sure I got exactly what I wanted ! Kevin Davis is awesome! He made sure I got exactly what I wanted ! More

Kevin was great! ! He got me the best car that fits me and a great deal. Your definitely great at what you do. Thank you Kevin. ! He got me the best car that fits me and a great deal. Your definitely great at what you do. Thank you Kevin. More