"I have received amazing service from the staff at Kia in..."
I have received amazing service from the staff at Kia in sales, as well as service. I needed a key reprogrammed and they were able to assist me without any hassle. It is an absolute pleasure dealing with the team.
"Danbury Kia always strives to get you the best deal..."
Danbury Kia always strives to get you the best deal possible and put you in the vehicle that best fits your needs. This is the fourth car we've gotten from Jake Green plus my son bought one too.
"Excellent service! Brian was so helpful and communicated..."
- 2019 Kia Forte
Excellent service! Brian was so helpful and communicated with me all throughout the deal. I love my new (used) car! Thank you Brian and finance!
"Everybody was very accommodating and very nice they got..."
Everybody was very accommodating and very nice they got the car in when they said it would be in and it was exactly what I wanted. My salesman G and sal the general manager were very accommodating and I was pleased with their work.
"They took two months to fix my car then on top of that I..."
They took two months to fix my car then on top of that I pay 4,104 for engine replace not happy, they sale me a limited bad car then on top of that didn't want to give you my money back I was less than 30 days when I bought the car I spend $7,000 on the vehicle to last me one month then another $7,000 to get it fixed because was not good I called the up to explain them situation they hang up the phone in my face over and over they came with this queue saying you bought it as it is nothing we can do about it but it was less than 30 days I have 30 days warranty mandatory by the dealership and a policy
"I bought a new Kia Sportage on July 31 and everything..."
I bought a new Kia Sportage on July 31 and everything went well. My sales person Nuno Miranda was great, the general manager Sal Sinardi called me and made sure I was satisfied and that I would give an outstanding review, which I did.
However, my last name was misspelled on my credit application and when I pointed it out I kept getting the response, “I will get back to you tomorrow” and of course they never did. I called, texted and kept telling them they had to fix the mistake they made. They never did.
I finally emailed the General manager and I didn’t get any response.
I had to fix myself their mistake, spending hours on the phone with Kia Motor Finance and ending up sending a fax from Staples because I dint have a fax machine and they don’t accept pdf documents via email.
I didn’t get any apology from them at all! Not even the attempt to help me providing support. Nothing. Probably the only thing they wanted was my money. Well, they got it, but I am calling all my friends and telling them to stay away from Kia. One of my colleagues actually told me the Kia customer service is horrible in Danbury and that she will never buy a Kia again (in fact she just bought a VW). I should have listened to her. If you are in doubt, then listen to me. It’s true. I didn’t make it up!
"My wife and I found yourself in a very difficult..."
My wife and I found yourself in a very difficult situation with a car we had purchased. With nowhere to turn we stopped at danbury kia to seek guidance and help. We meet with jeff one of the sales agents. He gathered a team of sal, jeff, clyde and justin. They helped us immensely out of a tough situation. They acted with amazing professionalism and kindness. They were able to put us into a new 2020 kia sorento, which my wife loves!! They have secured our business for all time.
Thank you soooooo much guys!! Steve, kat, lily and rori appreciate everything you did for us!!!
Other Employees Tagged:
, Clyde and jeff
"I can not express enough on how well our experience at..."
I can not express enough on how well our experience at Kia was. The staff was extremely helpful. They went above and beyond to help us in a difficult situation. Jeff. Sousou was amazing. His professionalism, compassion, knowledge and understanding went beyond any salesman. The entire staff that helped were all truely amazing. Sal the sales manager, Clyde the service manager, Justin the finance manager, and Tom the service supervisor you are all appreciated in everything you did for us. Your loyality and dedication to your clients is something all businesses should aspire to be like. Again we can not thank you all enough for all your hard work.
Other Employees Tagged:
, Tom service supervisor, Clyde the service manager
"Jake and the whole team at Danbury Kia, Dodge, Jeep were..."
Jake and the whole team at Danbury Kia, Dodge, Jeep were great to work with! Jake was the utmost professional and treated us as if we were family! We will be back for all of car needs!
"If you are in the market for a new or used car i highly..."
If you are in the market for a new or used car i highly recommend going to danbury kia. I never write reviews but felt the need to for them not only did they give me a great deal but their was no pressure on selling me on something i was not totally comfortable getting into.