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Danbury Kia - Service Center

Danbury, CT

4.9
963 Reviews

963 Reviews of Danbury Kia - Service Center

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June 17, 2021

Excellent service always done right the first time. Cindy was helpful setting up my appointment and email error. Kelvin provided excellent service to my Kia Soul and kept me updated during my time waiting fo More

by RGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann
Jun 17, 2021 -

Danbury Kia responded

Thanks for letting us help keep your Soul running smoothly!

June 17, 2021

Very helpful, quick and efficient. Got our car in and out in no time. Thanks for a great experience, can’t wait to be back! More

by shannon.corey17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Gomes
Jun 17, 2021 -

Danbury Kia responded

Thank you! We look forward to serving you again!

June 14, 2021

Scheduled an appointment by phone. Came in for an oil change and tire rotation. Everything went well and service was performed in a timely manner. Only improvement that needs to be addressed is the Kia U More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Jun 14, 2021 -

Danbury Kia responded

Thank you. We'll pass on your feedback to Kia.

June 13, 2021

The shop was very busy, notwithstanding I received tImely service and the work was done on time as promised Comfortable waiting area and friendly knowledge service people that knew their products More

by ssenete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not buy it here
Jun 14, 2021 -

Danbury Kia responded

It was our pleasure to serve you! Thank you for your business!

June 10, 2021

I'm so happy to have purchased with Danbury Kia! Everyone is so helpful and kind. Loving my Kia Soul EV! Happy to be doing business with you. More

by prescott.jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Abby Swartz, Marc Cote
Jun 14, 2021 -

Danbury Kia responded

Congratulations on your new Soul! Thank you for choosing to buy it with us!

June 10, 2021

The staff were great! They were helpful, professional, and completed the work quickly and efficiently. We will continue to visit Kia of Danbury! Thank you. More

by AnaHolmes318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Abby Swartz, Marc Cote
Jun 14, 2021 -

Danbury Kia responded

Thank you for choosing to service with us!!

June 09, 2021

I wasn’t expecting that to be as easy as it was. They were running on schedule, and it was a very quick process. Everyone that works there is friendly and helpful. More

by jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Dieckmann, Abby Swartz, Marc Cote
Jun 14, 2021 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!

June 08, 2021

I set up my appointment online. The day of my appointment I was in and out in less than an hour. Great customer service as always. More

by tnapetrucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Jun 09, 2021 -

Danbury Kia responded

Thank you! We're very glad you choose to service with us!

June 06, 2021

Recall was completed in 30 minutes and apparently done to specifications. Ushered to my vehicle, I’m not happy that I need to put 25 words to my review. More

by Dottidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Swartz
Jun 07, 2021 -

Danbury Kia responded

Thanks for making the effort!! We know 25 words is a pain! Thank you for choosing to service with us!!

June 04, 2021

On time, clean, pleasant service. Courteous also. Very pleased. Husband says, and I quote “ top notch and terrific”. They even took him 10 minutes early. More

by Kclepage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Danbury Kia responded

Thank you! We're grateful you choose to service with us!

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