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Danbury Kia - Service Center

Danbury, CT

4.9
965 Reviews

965 Reviews of Danbury Kia - Service Center

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August 13, 2020

Service Dept Even though we got caught up in the storm/electricity, Tom kept in touch with us to what was up. Thank you Tom. We have worked with Kelvin before; h More

by poswinski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom (don't know his last name)
Aug 14, 2020 -

Danbury Kia responded

Thank you, Tom (Shaw) and Kelvin appreciate your acknowledgement!

August 08, 2020

Waited longer then expected. Called me later in the day to reschedule made couple days earlier. Paid more than expected. Trying to push more expansive service More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Danbury Kia responded

Thank you for your feedback! We'll be sure to share it with the managers.

August 04, 2020

Great dealership On my last visit I was expecting a regular service but it was discovered that I needed a major repair. The staff went above and beyond to get me a goo More

by kyle.conlan.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shaw
Aug 05, 2020 -

Danbury Kia responded

Glad we were able to help! Thank you for your business, Kyle!

July 30, 2020

Always quick to acknowledge when you first arrive with a pleasant greeting. Up front pricing and easy to understand services being provided. Service staff is always friendly and knowledgeable whenever there More

by k9acocop
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!!

July 29, 2020

Kevin was very professional and engaging.He promised car in about 1 hour and wa accurate. He showed me to my car after service.It was a pleasant experience. More

by Blaster 68
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Danbury Kia responded

Thank you for your business!

July 29, 2020

great service very easy to set an appointment time that was convenient for me; Christian drove me home &picked me back up when car was ready; Tom was friendly & eff More

by Ras813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shaw
Jul 31, 2020 -

Danbury Kia responded

Thank you for acknowledging Christian and Tom, and thank you for your business!!

July 26, 2020

Cindy was extremely helpful and went above and beyond with her customer service. She’s great. Kelvin was informative, called with updates and explanations. Overall service was great!! Will be back!! More

by Faitha.0712
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy!!
Jul 29, 2020 -

Danbury Kia responded

We're glad the Kia team was able to help! Happy and safe driving!

July 20, 2020

Car serviced I had car serviced and brakes done. They had very helpful service people. I was given a ride home when service did more work on my car due to service More

by krg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Danbury Kia responded

Thank you! It's our pleasure to serve you!

July 16, 2020

Always a pleasure Everyone was helpful Even with all the pandemic issues the workers were always kind from service techs Service advisor incuding a sales rep who reco More

by Kentaylor47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Danbury Kia responded

Thank you very much! It's our pleasure to keep you and our staff safe!! Happy drivng!

July 14, 2020

Nick Luhrs is a wonderful salesman and a great guy. Great person and salesman, Nick Luhrs. Patient and kind and knows his cars!!!!! Thank you for helping us. I would recommend him anytime. Thank you More

by aluhrs7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Luhrs, sold us the car and has been there to help us all the time. He is patient and kind and we had a problem with the car and he got it fixed right away.
Jul 20, 2020 -

Danbury Kia responded

Thanks for recognizing Nick, and thank you for your business!

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