Danville Toyota

Awesome sales experience! Eli worked with me over several months during my hunt for the perfect truck and was always there with a prompt reply when i had questions. He was neve Eli worked with me over several months during my hunt for the perfect truck and was always there with a prompt reply when i had questions. He was never pushy but was willing to find exactly what i wanted and let me buy when i was ready without any pressure. He was able to get me the exact truck i wanted for the price i wanted (they beat out several other dealers on pricing). You simply cant beat that! Id reccomend eli and Danville Toyota to anyone in the market for a new Toyota! More

Great customer service Nick helped to make sure everything was straight on financing my 08 Tacoma, even with the trouble of me having no credit history built up yet Nick helped to make sure everything was straight on financing my 08 Tacoma, even with the trouble of me having no credit history built up yet More

Appreciation Nick has always went above and beyond his duties as a financial manager and salesman. Thanks for all you do to serve your customers. Everyone was so p Nick has always went above and beyond his duties as a financial manager and salesman. Thanks for all you do to serve your customers. Everyone was so pleasant, kind and professional. Thanks again. More

Service was great! My car was looked at right away. I even got a coupon discount I did not know about! I have a problem walking, so he offered to drive my car to where I My car was looked at right away. I even got a coupon discount I did not know about! I have a problem walking, so he offered to drive my car to where I was standing so I did not need to walk to the parking lot after my car was ready. More

Love Danville Toyota! When we got to the lot we were greeted promptly! We told the salesperson exactly what we were looking for and she found my dream car! The process afte When we got to the lot we were greeted promptly! We told the salesperson exactly what we were looking for and she found my dream car! The process after that was a breeze! We were so impressed with all the things Danville Toyota had to over - especially Toyota Care! The salesperson (Ashley) wasn't pushy and was very knowledgeable about the vehicle we were interested in! She listened and answered all of our questions and really made us feel comfortable. I strongly recommend Danville Toyota, especially Ashley! I couldn't have asked for a better experience! More

Terrible Sales Management Drove 2 hours to look at truck that one of the sales managers had priced very well through email. On the CarFax, the original ownership was in Pennsyl Drove 2 hours to look at truck that one of the sales managers had priced very well through email. On the CarFax, the original ownership was in Pennsylvania. Concerned about corrosion from road salt, i inspected the underbody which turned out to be in very rough condition. I asked if i could take the truck to get inspected from other mechanics and they insisted that we agree on numbers first. I had a vehicle that NADA values at $22,950 average trade and $21, 225 rough trade. They offered me $20,000 for my truck! My truck is in nowhere near rough condition. I asked why such the low ball? and they said because they'll wholesale it at auction because 2WD trucks don't sell there and it also needed tires and brakes. Then I asked why were they concerned about the tires/brakes if they're bringing it to auction??? In which the sales manager replied, oh no we are going to recondition it and sell it here. Within a minute he told me two completely different things. He still could not tell me how his numbers were so far off NADA's. He never even attempted to change his numbers on either truck because he knew I would take it to a mechanic and learn what a disaster the underbody really was. As soon as i mentioned my concerns about the corrosion and roughed up truck bed before we even got to the numbers, the deal was as good as dead. Besides their lousy sales techniques, they were very unprofessional. I walked around the showroom for 5 minutes before I was greeted. The sales manager who was involved with the deal, Tim Ryan, sat behind a desk and didn't even look up as he ate his food when I walked in. The sales manager who I had talked to through email, Matthew Mello, shook my hand with his eyes in his phone texting. If you value trustworthiness and respect, steer clear of Danville Toyota. More

Service checking a rattle in the driver's door glass Service assessed the problem and has order channeling and felt molding to correct the issue. Will call me when it is received to schedule another app Service assessed the problem and has order channeling and felt molding to correct the issue. Will call me when it is received to schedule another appointment . More

Very Good I took my 2003 Tacoma pickup to have it checked for a leak. Was met by a very nice manager that took the truck right in. Truck was gone over and no I took my 2003 Tacoma pickup to have it checked for a leak. Was met by a very nice manager that took the truck right in. Truck was gone over and no leak was found. It really eased my mind. Thanks for your great service. More

very unhappy !!!! Did not fix problem with used car i had purchased..Returned 4 times issue never fix! I would never go back or recommend this dealership to anyone.Ver Did not fix problem with used car i had purchased..Returned 4 times issue never fix! I would never go back or recommend this dealership to anyone.Very poor service ,was told it couldn't be fixed ! I was stuck with a lemon !!!! More