Darrell Waltrip Honda

madow responded

This is the second time we have purchased a Honda Pilot for Darrell Waltrip Honda. They have a huge selection of vehicle's but the Metallic Red Honda Pilot was the one we wanted. The deal was what I wanted, the salesman we worked with was fantastic (shout out to Xavier), financing was easy and Honda;s finance rate was equal to our Credit Union. It was a good buying experience and we drove home our brand now Honda Pilot. I would like to point out that the two employees we dealt with were Xavier Burton and Ms Nikki Barter. They were nothing short of fantastic

Darrell Waltrip Honda responded

Thank you so much for coming back to us for your second Honda Pilot — that kind of repeat business means the world to our entire team! We're thrilled to hear that Xavier and Nikki made the experience nothing short of fantastic from start to finish. It's great to know the financing process was smooth and competitive, and that you drove home in exactly the Metallic Red Pilot you were looking for. We will absolutely pass your kind words along to Xavier and Nikki — they will be so pleased to hear this! We truly appreciate your continued loyalty to Darrell Waltrip Honda and can't wait to take care of you for years to come. Enjoy the new Pilot!

Darrell Waltrip Honda responded

Jim, thank you so much for your continued loyalty — multiple purchases over the years is truly the greatest compliment we could ask for! We're so glad that you and your wife have consistently enjoyed the level of service and attention to detail we strive to provide with every visit. It means everything to us to be the dealership you and your family keep coming back to. We look forward to many more great experiences together at Darrell Waltrip Honda — thank you for being such a valued part of our family!

Darrell Waltrip Honda responded

Thank you so much for the wonderful review! We love hearing that our team is keeping your 2019 CR-V running like new. Providing excellent care and guidance is always our goal, and we truly appreciate your continued trust in us. We look forward to seeing you at your next visit!

Darrell Waltrip Honda responded

Thank you so much for this wonderful review and for your incredible loyalty over the years! Two vehicles and nearly 200K miles on the Fit — that means the world to us. We're so glad our service team has been able to keep both cars running strong and that their honest, no-pressure approach has made such a lasting impression. You nailed exactly what we strive for — making sure customers understand the urgency of any issue without ever feeling pushed into something they're not ready for. Professional, knowledgeable, and transparent service is the standard we hold ourselves to, and it's genuinely rewarding to hear that it has been consistent across every visit. We sincerely appreciate your trust and loyalty, and we look forward to many more miles together at Darrell Waltrip Honda!

Darrell Waltrip Honda responded

Dineshkseru, thank you so much for the glowing 5-star review! We're thrilled to hear that Jordon was able to assist you with your diagnosis and provide the support you needed. Accurate diagnostics and clear communication are so important to us, and it's great to know Jordon delivered on all fronts. We appreciate your trust in Darrell Waltrip Honda and look forward to taking care of you again!

Darrell Waltrip Honda responded

JETEW, thank you so much for the 5-star review and your continued loyalty to Darrell Waltrip Honda! It means a great deal to know that Rick and our Service Department have consistently delivered the attentive, detail-oriented care that keeps you coming back. We're so glad to have earned your trust since day one and we look forward to continuing to take great care of you and your vehicle for many more years to come!

Darrell Waltrip Honda responded

Natasha, thank you so much for taking the time to share your experience and for the 4-star review! We're thrilled to hear that Julian was helpful, honest, and made sure everything was in order before your purchase — that no-pressure, transparent approach is exactly what we strive for at Darrell Waltrip Honda. We're glad he made such a positive impression! We'd love to know if there is anything we could have done to make your visit a 5-star experience. Please don't hesitate to reach out to us directly so we can ensure your next visit exceeds expectations. We appreciate your business and hope to see you again soon!

Darrell Waltrip Honda responded

Grand, thank you so much for the 5-star review and for trusting Darrell Waltrip Honda with your recall service! We're glad to hear the process was smooth from start to finish — from the easy service intake and comfortable waiting area to the inspection video and Robert taking the time to walk you through your vehicle's features. We always want to make sure our guests feel informed and well taken care of, regardless of where the vehicle was purchased. It means a lot to know that we've earned your trust as your preferred service provider, and we look forward to continuing to take great care of you and your vehicle!

Darrell Waltrip Honda responded

Lzimdars, what an incredible compliment — thank you so much for sharing that! After 63 years, to say you've never been treated better when buying a car is truly humbling, and it means the world to our entire team at Darrell Waltrip Honda. We're so glad we were able to answer all your questions, give you the time and space to do your research, and ultimately help you find the perfect vehicle for your family. We also appreciate your patience as we worked through the financing details together — that kind of partnership is exactly what we aim for with every customer. We know you had other options, and we're grateful you chose us. Congratulations on your new Honda, and please don't hesitate to reach out if there's ever anything we can do for you!

Darrell Waltrip Honda responded

Thank you so much for taking the time to share this kind review, denalinray! We are delighted to hear that our team's courtesy and professionalism made a great impression. Creating a comfortable, welcoming environment — from our waiting area to every interaction along the way — is something we put real thought into, and it is rewarding to know it shows. We look forward to your next visit and hope to continue making every experience at Darrell Waltrip Honda a pleasant one!