Back

Darrell Waltrip Honda

Franklin, TN

4.9
1,243 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

Directions

By Type

1,243 Reviews of Darrell Waltrip Honda

September 12, 2025

We had our vehicle serviced yesterday. Ben King was our service advisor. He was great to work with. Highly recommend this dealership for purchasing ans servicing needs. More

by JoanC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King, Kwame Okraku
Sep 15, 2025 -

Darrell Waltrip Honda responded

Hello Joanc, thank you; we appreciate your feedback! We love that Ben took great care of you and that you would recommend us for sales and service. We thank you for taking the time to fill out this review and hope you have a great day!

September 11, 2025

I highly recommend this dealership. Staff is very knowledgeable and friendly. Service department is top notch! More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Barger, Nick Ward, Quanda (Q) Kimbrough, Luis Benavidez
Sep 12, 2025 -

Darrell Waltrip Honda responded

Hello Susan, thank you; we appreciate your feedback! We always strive to provide a great visit and we love hearing that was your exact experience. Thank you for taking the time to fill out this review and we hope you have a wonderful day!

September 11, 2025

I was able to get an appointment at the desired date and time, and the service was completed sooner than I expected. The service department employees are knowledgeable and helpful. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
Sep 11, 2025 -

Darrell Waltrip Honda responded

Hello Cheryl, thank you; we appreciate your feedback! We love that you were able to get in at the time and date you were needing and that we took great care of you while you were in for service! We thank you for taking the time to fill out this review and we hope you have a great day!

September 11, 2025

Very helpful and courteous. Continued to work with me to achieve the best deal possible More

by Lay003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Quanda (Q) Kimbrough, Ana Losada
Sep 11, 2025 -

Darrell Waltrip Honda responded

Lay003, we're glad to hear you enjoyed your visit. We love that the team worked to get you the best deal they could and that you had a great experience! We hope you love your new vehicle!

September 11, 2025

We worked with Justin and Sam when purchasing our Odyssey. They were easy to work with and super nice. Justin did a great job reviewing the features and helping to customize them to our needs. Rick w More

by TNBob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hill, Nick Ward, Justin Pennington
Sep 11, 2025 -

Darrell Waltrip Honda responded

Tnbob, we're happy to hear you had such a positive experience with our team! It sounds like everyone really worked together to provide a great visit. Thank you for letting us know that Justin, Julian, Rick, and Nick all pitched in to make sure you were happy with vehicle and that paperwork went good as well! We hope you have an amazing rest of your week!

September 10, 2025

I pass another Honda dealer on my way to Darrell Waltrip. Wouldn't go anywhere else. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King
Sep 11, 2025 -

Darrell Waltrip Honda responded

Sandy, we're glad you had such a wonderful experience with us! We thank you so much for coming to visit us when you have closer options. That means a lot to us and we really appreciate you coming to see us! We look forward to seeing you next visit!

September 10, 2025

The work is always good and the customer service is top notch. The pricing is completely out of hand though, a cabin air filter for a honda civic was $144, considering a cabin air filter cost 30 bucks tops More

by Astills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the representatives name.
Sep 11, 2025 -

Darrell Waltrip Honda responded

Hello Astills, thank you; we appreciate your feedback! We love that you enjoyed your visit with us and that service and work were good. We do thank you for your feedback on pricing. We are going to forward your concerns along to our service manager so he is aware. We are always looking for ways to make experience better so we appreciate you helping us do that for you and others in the future. Have a great day!

September 10, 2025

We have bought three cars from Darrell Waltrip Honda! They take customer service to the next level. They have knowledgeable, responsive, and courteous people. Enjoyable experience! More

by sherryhearn42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leon, Quanda (Q) Kimbrough
Sep 11, 2025 -

Darrell Waltrip Honda responded

Sherryhearn42, we're so glad that we were able to go above and beyond your expectations! We love that you enjoy each visit and thank you for buying 3 vehicles from us! We hope you enjoy your new Honda and have an excellent rest of your week!

September 09, 2025

Staff is very good. Branden is a good advisor! The hourly rate is ridiculously high!! I was charged $532 for 2 hours labor!!! I will investigate other options going forw More

by Sallymreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Sep 11, 2025 -

Darrell Waltrip Honda responded

Hello Sallymreynolds, thank you; we appreciate your feedback! We love that the staff and Brandon took great care of you on your visit. We really appreciate your review and feedback. We will be sure to pass this review along to the service manager so he is aware of your concerns over the labor costs. We hope you have a great day!

September 09, 2025

Ben is fantastic with his service: he is polite and considerate. Though it took tech engineers two days to get the answer back from Honda headquarters of how to fix my minivan, he kept me updated timel More

by Ping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben King
Sep 11, 2025 -

Darrell Waltrip Honda responded

Hello Ping, thank you; we appreciate your feedback! We love that you had a great experience and that Ben kept you updated and communicated throughout the process! We hope you have a great day and we look forward to seeing you next time!

...
36
...