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Darrell Waltrip Honda

Franklin, TN

4.9
1,173 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,173 Reviews of Darrell Waltrip Honda

April 14, 2026

My wait time was good. Joseph was very nice. I like the lounge area too More

by rondalallen69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Reynolds
Apr 17, 2026 -

Darrell Waltrip Honda responded

Thank you for the feedback! We're glad your wait time was smooth and that Joseph made your visit a pleasant one. We love hearing that our lounge area is hitting the mark too — we want every part of your visit to be comfortable. We hope to earn that fifth star next time at Darrell Waltrip Honda!

April 14, 2026

I had a very positive experience at Darrell Waltrip Honda. I was not expecting to buy a new car the day I went in. Michael Mayo was the representative I worked with and he was very personable and trust More

by Steve T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mayo
Apr 16, 2026 -

Darrell Waltrip Honda responded

Steve, thank you so much for sharing your experience! We love hearing that what started as an unexpected visit turned into such a positive one. Michael truly embodies the kind of consultative, no-pressure approach we believe every guest deserves — taking the time to really listen and understand what you're looking for makes all the difference. We're so glad he earned your trust and that you drove home happy! We hope to see you again at Darrell Waltrip Honda!

April 11, 2026

Jason, Mike and Nick were great everyone there was so friendly and helpful. Especially, after the experience I had earlier that day. Thank you all for being so welcoming and so nice. I will definitely More

by ginazaccari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fields, Michael Brindley, Nick Ward
Apr 12, 2026 -

Darrell Waltrip Honda responded

Thank you ginazaccari, so much for taking the time to share this — it truly means a lot to all of us! We're so glad that Jason, Mike, Nick, and the rest of the team were able to turn your day around and make you feel welcomed and cared for. That's exactly the kind of experience we want every guest to have at Darrell Waltrip. Your referrals are the highest compliment we could ever receive, and we promise to take great care of anyone you send our way. We look forward to seeing you again soon!

April 10, 2026

A great place to buy a Honda they have such a variety of cars. The dealership is very clean. Everybody is very friendly. More

by Carole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikki Barger, Richard Lamberth
Apr 12, 2026 -

Darrell Waltrip Honda responded

Thank you Carole, for the kind words and recommendations! We take a lot of pride in maintaining a clean, welcoming environment and making sure every customer is greeted with a friendly face. We hope to see you again soon and hope you have a wonderful day!

April 09, 2026

Matt Deckard was pleasant to work with. Appreciated his professional manner and care for the customer. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Apr 11, 2026 -

Darrell Waltrip Honda responded

Thank you for the 5 star review and recommendation for our dealership. I will pass along your kind words to Matt Deckard in our service department. Have a wonderful day and we look forward to seeing you next time!

April 06, 2026

Matthew Deckard, as usual handled our maintenance work with professional care. Matthew is always pleasant to us when we come for service. More

by rearll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Apr 10, 2026 -

Darrell Waltrip Honda responded

Thank you for the kind words and your continued loyalty! Matthew truly takes pride in providing professional and consistent service every time, and it's great to hear he always makes your visits a pleasant experience. We look forward to seeing you again at Darrell Waltrip Honda!

April 03, 2026

dealer worked very hard to get us the vehicle we wanted. Went above and beyond the call of duty More

by utjenkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hill, Hosea Willis, Quanda (Q) Kimbrough, Luis Benavidez
Apr 06, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the 5-star review! Going above and beyond to get our customers exactly the vehicle they want is what we strive for every single day. We are so glad our team made that happen for you! We hope you are loving your new vehicle and we look forward to seeing you again at Darrell Waltrip Honda!

April 02, 2026

Rick Nicholls handled my recent maintenance on my car. He is professional, very pleasant and gave me all the information up front. His communication skills are excellent and is highly recommended. More

by 13marika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Apr 06, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful 5-star review! We are thrilled to hear that Rick provided you with such a professional and pleasant experience. Keeping our customers informed every step of the way is something we truly value, and it's great to know Rick delivered that from start to finish. We'll be sure to pass along your kind words — he will be so glad to hear it! We look forward to seeing you again at Darrell Waltrip Honda for all your future maintenance needs!

April 01, 2026

The best experience purchasing a car EVER! Nicolas Coppley was an amazing salesman. Kind and not pushy. Received an amazing deal and everyone in the dealership from sales manager to finance wa More

by linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Taye Holmes, Nick Ward
Apr 03, 2026 -

Darrell Waltrip Honda responded

Linda, wow — thank you for the amazing review! We love hearing that Nicolas Coppley made your experience so enjoyable with his kind, no-pressure approach. It's also great to know our entire team, from sales to finance, left such a positive impression. We look forward to being your go-to dealership for years to come!

April 01, 2026

I brought my 2025 CR-V EX-L in for its first scheduled complimentary servicing and was met timely by my servicing rep. Jordan was polite, pleasant, and efficient, and went over everything clearly. I was a More

by southernyankee10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Apr 03, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this incredibly detailed and thoughtful review! We are thrilled to hear that your first scheduled complimentary service visit for your 2025 CR-V EX-L went so smoothly from start to finish. Jordan is a true professional and we're so proud to hear that he greeted you promptly, communicated everything clearly, and went above and beyond to make sure you felt informed and taken care of throughout the entire visit. We also love that he took the time to show you how the roof rails and cross rails would look on your CR-V and walked you through the pricing in detail. The video inspection is one of our favorite ways to keep customers in the loop, and it's great to know that added transparency made a difference for you. We're also so glad there was no hassle honoring the IOU for the roof rails — that's a commitment we take seriously no matter how much time has passed. It's wonderful to hear that our waiting area, complimentary snacks, fresh baked cookies, and amenities helped make your wait comfortable and enjoyable! And of course, we hope your CR-V is sparkling after that complimentary car wash! We truly appreciate your loyalty and kind words about our Franklin, TN location. Jordan and the entire Darrell Waltrip Honda service team will be so happy to read this. We look forward to seeing you and your CR-V for all future service visits — welcome to the family!

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