Darrell Waltrip Honda

Darrell Waltrip Honda responded

Thank you so much for the incredible feedback — "best car buying experience ever" is exactly what we strive for! We're thrilled to hear that Julian made such a positive impression, and that our entire team helped create a no-pressure, friendly, and easygoing environment for you. That's truly the experience we want every customer to walk away with. We'll make sure Julian and the team hear about your kind words. Your recommendation means the world to us, and we hope to see you again at Darrell Waltrip Honda when the time comes for your next vehicle!

Darrell Waltrip Honda responded

Thank you so much for this heartfelt review! After years of owning Hondas, we're honored that your experience with Jordan stood out as the best service you've received. That kind of trust — knowing you're being guided with honesty and expertise — is exactly what we aim to provide every customer. We'll make sure Jordan knows how much his care and guidance meant to you. We look forward to continuing to earn that trust for many more years to come!

Darrell Waltrip Honda responded

Melanie, thank you for taking the time to share your experience! We're so glad Stephen made you feel welcomed right from the start and that your oil change and tire rotation were completed efficiently. That personal touch — walking you to your vehicle and expressing genuine appreciation for your visit — is exactly the level of service we want every customer to receive. We'll pass your kind words along to Stephen and the service team. We look forward to seeing you again!

Darrell Waltrip Honda responded

Thank you so much for the kind words! We're thrilled the team was able to find you a great car that fit both your needs and your budget — that's exactly what we're here for. Ron and Hosea will be so happy to hear they made such a positive impact on your experience. We're grateful for your trust and hope to see you again at Darrell Waltrip Honda!

Darrell Waltrip Honda responded

Dorothy, thank you so much for the kind review! We're thrilled to hear that James made such a positive impression with his attentiveness and professionalism. Pleasant, efficient service is exactly what we aim to deliver every visit, and it's great to know we hit the mark. We look forward to welcoming you back!

Darrell Waltrip Honda responded

Susan, thank you for the great feedback! We're so glad both your buying and service experiences have been positive. Matt will be happy to hear he made a good impression — we'll be sure to pass that along. We appreciate your continued trust in us and look forward to serving you again!

Darrell Waltrip Honda responded

Nancy, thank you for sharing! Going above and beyond to find and fix the issue is exactly what Brandon and our service team are all about. We're so glad they were able to get everything resolved for you. We appreciate your trust and look forward to seeing you again!

Darrell Waltrip Honda responded

Thank you for the kind words! We're so glad Jordan was able to make your visit both courteous and efficient — we know your time is valuable and love hearing when we get it right. We look forward to serving you again!

Darrell Waltrip Honda responded

Thank you so much for this wonderful review, and more importantly, thank you for over 20 years of loyalty to Darrell Waltrip Honda! Customers like you are the reason we come to work every day with a smile, and knowing that you have trusted us with five Honda purchases — two Accords, an Odyssey, a Ridgeline, and a Fit — is something we do not take for granted for a single moment. That kind of long-term relationship means everything to our team, and we are so proud to have been your go-to dealership for over two decades. It is great to hear that both our sales and service teams have consistently met and exceeded your expectations throughout the years. We know that buying a car is just the beginning of the relationship, and we work hard to make sure every service visit and every follow-up interaction feels just as attentive and welcoming as the day you first walked through our doors. Hearing that communication has been easy and that your questions have always been answered is exactly the experience we aim to deliver, every single time. And we love that you mentioned the live music during your most recent CRV Hybrid Sports Touring purchase — we always want the car buying experience to feel celebratory and fun, because it truly is! A new Honda is worth celebrating, and so is the customer who keeps coming back. We hope you are absolutely loving the CRV Hybrid, and we look forward to seeing you in our service drive and, whenever the time comes, welcoming you back for number six. Thank you again for your continued trust and support — it means more than words can express!

Darrell Waltrip Honda responded

Thank you so much for this incredible review and for your continued loyalty to Darrell Waltrip Honda! Two purchases and a 1.5-hour drive from Gallatin — that truly means everything to us. Hosea and the team will be so glad to hear your kind words. We take great pride in making sure every guest feels respected, comfortable, and confident in their deal, and it sounds like they delivered exactly that. Knowing you're a customer for life is the greatest compliment we could receive. We'll be here whenever you're ready for number three!