Darrell Waltrip Honda
Franklin, TN
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1,343 Reviews of Darrell Waltrip Honda
Service department was very timely for our routine oil change and tire rotation. Kept us informed of progress along with a video of the inspection. High recommend. Andrew our service rep is a great guy. F change and tire rotation. Kept us informed of progress along with a video of the inspection. High recommend. Andrew our service rep is a great guy. Friendly and personable. More
I always have an outstanding experience each time I bring in my car for service. Jordan Tawfeek is my advisor and receive excellent service each tine in my car for service. Jordan Tawfeek is my advisor and receive excellent service each tine More
The accommodations where I waited while my car was services were outstanding. The service Rep. kept me informed about my cars status and my car was ready earlier than stated. services were outstanding. The service Rep. kept me informed about my cars status and my car was ready earlier than stated. More
⭐⭐⭐⭐⭐ **A MANAGER WHO TRULY CARES – BERRYMAN WILLIMAS DESERVES MORE THAN 5 STARS!** Some people do their jobs, and then there are special people who put their heart and soul into what they do. **Berry DESERVES MORE THAN 5 STARS!** Some people do their jobs, and then there are special people who put their heart and soul into what they do. **Berryman Willimas is absolutely one of those rare individuals.** I want to take a moment to express my heartfelt appreciation and gratitude to Berryman for the incredible care, kindness, and attention he showed me. His approach to customer service is something truly special. He doesn't just listen to customers; he genuinely cares about their concerns, understands their feelings, and makes them feel valued and respected. What touched me the most was his patience, warm attitude, willingness to help, and the genuine concern he showed throughout the experience. He made me feel that I was not just another customer or another service appointment, but someone whose satisfaction and trust genuinely mattered to him. **Berryman, people like you are the reason customers continue to believe in good service and great businesses.** Your compassion, dedication, and customer-first mindset speak volumes about the kind of person and leader you are. A dealership can have beautiful facilities, excellent vehicles, and impressive advertisements, but what truly makes a difference is the people behind the business. And having someone like Berryman leading and taking care of customers is a blessing for this dealership. I sincerely hope the dealership's senior management recognizes and appreciates the value he brings. Employees like him deserve recognition, respect, and appreciation because they create lasting relationships and earn customers' trust through their actions. **Berryman, thank you from the bottom of my heart. Your kindness and genuine care mean more than words can express. Please continue being the wonderful person you are. You are truly an asset to this dealership!** ⭐⭐⭐⭐⭐ **Five stars are not enough to express my appreciation. Outstanding leadership, exceptional human values, and customer service with heart!** More
Andrew Kwak is the best. He definitely needs a promotion. Compared to other service advisors he is top notch in customer excellence and professionalism. He definitely needs a promotion. Compared to other service advisors he is top notch in customer excellence and professionalism. More
Richard was fast to act and saved me money when I reached out from another dealership. He offered a lower price and included other valuable benefits that others couldn’t. The team moved swiftly to get me in out from another dealership. He offered a lower price and included other valuable benefits that others couldn’t. The team moved swiftly to get me in and out when I informed them of my pressing schedule. Great job and thanks Waltrip Honda! More
Very great service. Alabama had a game Saturday at 1100 am had to get brakes antifreeze air conditioning service. 800 am appointment had to be done by 1030 so that I Alabama had a game Saturday at 1100 am had to get brakes antifreeze air conditioning service. 800 am appointment had to be done by 1030 so that I would not miss the kickoff. Spot on service More



