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Darrell Waltrip Honda

Franklin, TN

4.9
1,110 Reviews
Call Dealership (855) 996-0073
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1430 Murfreesboro Rd

Franklin, TN

37064

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1,110 Reviews of Darrell Waltrip Honda

February 16, 2026

Everybody is so nice! Leo is patient and Richard is quick. Hosey Willis made quick decision and Wes was also decisive! More

by Chengshan.wang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Lewis is so so nice!, Hosea Willis, Richard Lamberth
Report | Print
Feb 19, 2026 -

Darrell Waltrip Honda responded

Hello Chengshan.wang, thank you; we appreciate your feedback! We love that Leo, Richard, Hosea and Wes all worked together to provide you with a great purchase experience. We thank you for this review and your kind words and hope you have a wonderful rest of your week!

February 16, 2026

Damage to vehicle in two places during service. Service tech contacted. The issue is still pending. Mistakes happen. Corrected quickly! More

by meknisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Taylor
Report | Print
Feb 19, 2026 -

Darrell Waltrip Honda responded

meknisley, we are sorry to hear that your vehicle was damaged when in for service. We love that you already contacted the service department and we will be sure to pass this review along to the service manager so he is aware of the issue as well. We always strive for a great visit but whenever an issue does arise we do love the chance to fix it. We thank you for giving us that chance and we will be in touch to discuss your visit and fix the issues that came up from being in for service. Have a great day!

Feb 22, 2026 -

meknisley responded

Mistakes happen and the issue was corrected right away! I have been a customer for 8 years (purchased two vehicles and maintenance at the service department) and will continue to be. Customer service is present at all levels and job titles. Shout out Honda Corporate and the Hendricks Team, Nikki and Jimmy are awesome!

February 14, 2026

We just bought our second Honda Passport from Darrell Waltrip Honda. Everyone was very nice and friendly. We will be back!! More

by sjowens1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Hill and Taylor Berryman
Report | Print
Feb 18, 2026 -

Darrell Waltrip Honda responded

Hello Sjowens1972, thank you; we appreciate your feedback! We are happy to hear that you had an overall great experience when purchasing your second Passport and we thank you for this review. Have a great day!

February 13, 2026

As always, the team did a fantastic job and were able to get us on our way in a very short period of time More

by Venjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Brandon Tidwell
Report | Print
Feb 15, 2026 -

Darrell Waltrip Honda responded

Venjohnson, we're glad you had such a wonderful experience with us! We thank you for taking the time to fill out this review and the kind words on the team. Have a wonderful day!

February 13, 2026

I always have friendly and professional service. My service tech kept me informed and it was a pleasant experience. More

by neicey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Report | Print
Feb 18, 2026 -

Darrell Waltrip Honda responded

Neicey7, thank you for sharing your positive experience! We love that you were kept well informed and that the team was friendly and professional have a great day!

February 10, 2026

I have purchased 3 Hondas from Darrell Waltrip Honda. The salespeople have always treated me great. One reason I keep returning is the service department. It is the best I have ever been involved with More

by jimdvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Rick Nicholls
Report | Print
Feb 12, 2026 -

Darrell Waltrip Honda responded

Jimdvernon, we're glad you had such a wonderful experience with us! We thank you so much for this lovely review and coming to see us for three vehicles as well! We do try our very best to offer the best service experience that we can so we love that you also love coming in for service as well! Have a great rest of your week!

February 10, 2026

service advisor Berryman was very professional and showed passion and consistent determination to make my experience an Incredible one. I will definitely return to Waltrip Honda in the future. More

by Rvmannion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynolds , Joseph Reynolds
Report | Print
Feb 13, 2026 -

Darrell Waltrip Honda responded

Rvmannion, we're glad you had such a wonderful experience with us! We love that Taylor took excellent care of you and was passionate about making sure you just had an overall great visit! Please feel free to ask for him when you schedule!

February 09, 2026

The service was excellent, was completed faster than predicted, and the staff was very polite and helpful. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Report | Print
February 09, 2026

Mr Hosea did a great job! I will be referring family and friends he’s great to work with! More

by Ht
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Jorge Rivera
Report | Print
Feb 11, 2026 -

Darrell Waltrip Honda responded

Hello Ht, thank you; we appreciate your feedback! We love that Hosea took excellent care of you and we really appreciate your recommendation! Have a wonderful day!

February 09, 2026

Same-day service for oil change and other maintenance of my Honda Accord was very professional and reasonably priced. The dealer is the only one I would use for my maintenance needs. More

by Carolyn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Report | Print
Feb 12, 2026 -

Darrell Waltrip Honda responded

Hello Carolyn H, thank you; we appreciate your feedback! We love that you were able to get in same day for service and that the team took excellent care of you! We thank you for taking the time to fill out this review and also your recommendation! Have a lovely day!

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