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Darrell Waltrip Honda
Franklin, TN
761 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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761 Reviews of Darrell Waltrip Honda
June 08, 2020
We've been putting off maintenance due to the pandemic so the pickup and dropoff service was great. Put me at ease. Matt kept me informed as to what was being done the pickup and dropoff service was great. Put me at ease. Matt kept me informed as to what was being done More
by Stacygore
Employees Worked With
Matt
June 08, 2020
I am pleased with the service I received last Friday 06/05/20. The service was prompt and everyone was cordial. Thanks to Mr Jerry Robinson for being my Service Consultant and addressing my concerns 06/05/20. The service was prompt and everyone was cordial. Thanks to Mr Jerry Robinson for being my Service Consultant and addressing my concerns More
by Gloria Banya
Employees Worked With
TJ Casto and Jerry Robinson
June 05, 2020
Great, friendly service all the way around! They always go above and beyond to explain what they’re going to do and how they’re going to do it. Jordan in the service department is awesome! Thanks for all t go above and beyond to explain what they’re going to do and how they’re going to do it. Jordan in the service department is awesome! Thanks for all that you do! More
by mwjustus573
Employees Worked With
Jordan (service)
June 03, 2020
Great service! I came in without an appointment with a dead battery on a Monday morning. Rick met me and started the repair in under 5 minutes of my arrival. He kept me posted about the repair and I was dead battery on a Monday morning. Rick met me and started the repair in under 5 minutes of my arrival. He kept me posted about the repair and I was on my way in under an hour. Fantastic. More
by melissa.wald
Employees Worked With
RICK NICHOLLS
June 02, 2020
Fast. Knowledgeable. Service from home. Recall Fix. Dealership picked up my vehicle from home and delivered it back after it was serviced for a recall. Went ahead and had my oil and filter changed at th Dealership picked up my vehicle from home and delivered it back after it was serviced for a recall. Went ahead and had my oil and filter changed at the same time. Fast service. Service Tech was knowledgeable and provided an overview of work done as well as potential maintenance services that I should be aware of in the near future. Definitely would recommend them to friends. More
by Jason R
Employees Worked With
Derek Reel
June 02, 2020
Service Consultant The best experience with a dealer. Kwame did a great job in explaining what needed to be taken care of and made other suggestions of items that should The best experience with a dealer. Kwame did a great job in explaining what needed to be taken care of and made other suggestions of items that should be addressed sooner rather than later. GREAT JOB More
by stevenh
Employees Worked With
Kwame Okraku
May 27, 2020
My service writer was a very professional young man. He did not rush me through the process and gave me a detailed report of what service may be needed in the future. My vehicle has 113000 miles on it and did not rush me through the process and gave me a detailed report of what service may be needed in the future. My vehicle has 113000 miles on it and it has only been serviced at your facility. More
by Roy
Employees Worked With
Bronson Luce
May 26, 2020
15,000 check up - Wrench Jordan explained the items included in the service with knowledge and a pleasant manner. I was comfortable in the waiting area, which was Covid-19 ma Jordan explained the items included in the service with knowledge and a pleasant manner. I was comfortable in the waiting area, which was Covid-19 marked. More
by Bodera
Employees Worked With
Jordan
May 22, 2020
Could not have had a better experience. The whole team was great. Good trustworthy experience. It is of utmost importance that I trust them! Waiting room was sanitary; everyone was as pleasant and prof was great. Good trustworthy experience. It is of utmost importance that I trust them! Waiting room was sanitary; everyone was as pleasant and professional as could be. More
by debbieharris
Employees Worked With
Rick, Justin Rook
May 22, 2020
Jordan was top notch. Helping me with my car couldn’t of been better! Very professional great communicator and kept it very positive with great personality! I would recommend this car in service to anybody been better! Very professional great communicator and kept it very positive with great personality! I would recommend this car in service to anybody all my friends Jordan More
by samtdial
Employees Worked With
jordan
