
Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 485 reviews
Joe was a pleasure to work with, he listened to what I wanted and worked diligently to help me find what I was looking for. The atmosphere at the dealership was by far the best i have eved experianced. wanted and worked diligently to help me find what I was looking for. The atmosphere at the dealership was by far the best i have eved experianced. I will be visiting Joe when i'm ready to purchase my next vehicle. More
Joe always gives his best for giving the customer what they are looking for. Joe has done a great job each time and so thoroughly,its unbeleivable! We trust this dealership and all the employees but we they are looking for. Joe has done a great job each time and so thoroughly,its unbeleivable! We trust this dealership and all the employees but we have found Joe to be the best salesman. Thank you Joe for all your help and we want you to know we will be back for further visits. I would rate your performance with an A+. You make a customer feel like we're walking on red carpet when we come into your dealership. We really LOVE the vehicles we purchased. Thanks again. Don and Marsha More
We live in Minnesota and required an AWD vehicle. We were looking in Minnesota just before the Japanese earthquake. Almost immediately, used Subaru prices shot up in Minnesota by several thousands dol were looking in Minnesota just before the Japanese earthquake. Almost immediately, used Subaru prices shot up in Minnesota by several thousands dollars. So we started widening my radius looking for a nice used Subaru. I couldn't find one locally but I found one at Dave Arbogast on the internet. Since it was many miles away (more than 600 miles) from us, we couldn't go see it easily. We read the free Carfax Arbogast provided online. We also looked at the many pictures and description of the vehicle. I then read a number of reviews on DealerRater. We ended up buying the car sight unseen after talking with Brian "Buck" Buxton over the phone. Buck was very honest and upfront about the vehicle and his review were all positive online. Buck (and Mike from finance) made the whole process go smoothly. They even arranged transportation of the vehicle to our home with a reputable transport service! The documentation was sent via overnight UPS and a return address was included. We went and signed the documents and had them notorized. We were nervous about spending so much money without inspecting the car but once it arrived, we were shocked. It was like new inside and the exterior was clean and without dings or scratches. The car was much nicer than we looked at or could have afforded to purchase here in Minnesota. We now have several weeks with the vehicle and I can say we couldn't be happier with it. I appreciate the honesty and friendliness of Buck and Mike along with the rest of the Arbogast staff. One doesn't expect such service at a car dealership. After our purchase, we even received a couple of follow-up phone calls to make sure everything went well. It is difficult and nerve-racking to buy a car online but I would buy another one from Buck in a heartbeat. Read the review on Buck and the rest of the Arbogast staff. They are real and you can believe them. Thanks Buck for the wonderful vehicle and for making the process go so smoothly. More
John was a great salesman, very helpful, not pushy, or smarmy. Really enjoyed working with him. Would definitely recommend this dealership to friends and family. Hope to do more business there in the f smarmy. Really enjoyed working with him. Would definitely recommend this dealership to friends and family. Hope to do more business there in the future. Vicki, on the financial end, was also great to work with. Also has a good website, with lots of info. More
Brian was very direct and up front with us. We told him our price range and he searched to see what he might have available. He suggested a 2002 Parkview with 96,000 miles on it. We looked at the car. Al our price range and he searched to see what he might have available. He suggested a 2002 Parkview with 96,000 miles on it. We looked at the car. Although we couldn't remember the name of our auto insurance and had left the document in our car, he let us test drive the Parkview. We were very pleased with its handling and performance. He had quoted a price of $6300. We asked if we could get it for $6200. He came back with $6250, which fit our pocketbook. He was very courteous, patient, and helpful. We'd had rather unpleasant, draining experiences with dealers before. Brian, however, was a breath of fresh air. We recommend Arbogast Buick and Brian Buxton to anyone looking for a new or used car. More
We found online a Hyundai that had almost all the options we were looking for. We decided to check it out. When we arrived at Arbogast, Joe greeted us immediately. We informed him of our interest and he di we were looking for. We decided to check it out. When we arrived at Arbogast, Joe greeted us immediately. We informed him of our interest and he directed us to the vehicle. As we indicated our interest to drive it, Joe informed us they would be closing in ten minutes. He offered the car for an overnight trial and we accepted. (Not an option you get from every dealer.) Since the following day was Saturday we took our time checking out the Hyundai. We ended up not really satisfied with this particular model. As we returned to the dealers we took another look around. Joe of course was right there helping us all the way. He even had other customers he was working with at the same time. As we checked out other cars & suv's nothing really got our attention. By this time Joe was tuned in to what we were looking for and suggested a Saturn Vue, redline series. We liked the sporty look, and it had the extra's we were looking for. After taking turns driving it we decided to purchase the Saturn. As negotiations ran after hours. Not once did we feel rushed or pressured. Everyone involved was very gracious and helpful. ~Kiddoes to Joe for being one of the best car salesmen we've ever dealt with. Super nice and very knowledgeable. More
Our dealings with Salesman Larry Oaks were excellent. Our dealings with Salesman Larry Oaks were excellent. He was extremely helpful and his knowledge of the vehicle and the conversion process was s Our dealings with Salesman Larry Oaks were excellent. He was extremely helpful and his knowledge of the vehicle and the conversion process was superb! Besides that he is a very nice guy. After the sale he kept us informed on the mfg progress and notified us of delivery time etc. The conversion co installed the wrong radio--Larry got that corrected immediately. More
I gave the rating, due to me and my husband, had a excellent expirence With TJ. He had outstanding customer skills, extremely knowledgable and very very friendly. Karen was awesome as well. Over all excellent expirence With TJ. He had outstanding customer skills, extremely knowledgable and very very friendly. Karen was awesome as well. Over all I had a perfect experience with TJ and would refer him and the dealership. Thank you TJ and Karen, Clarence D Smith and fiancé Rochelle More
We do not have the best of credit. We told that to Matt when we first talked with him. He took us over to speak with another gentleman to get our information. I hate to say I forget that guys name though. when we first talked with him. He took us over to speak with another gentleman to get our information. I hate to say I forget that guys name though. They both worked very hard to get us a deal we could live with and a car that we absolutely love! I couldn't have felt more welcome. Before coming to Dave Arbogast we were working with another dealership through the internet and phone calls. That person we were talking with first of all couldn't locate our paperwork when we had to call him back after he told us HE would call us back. We felt they didn't really want our business. The moment we stepped into the dealership at Dave Arbogast, it was clear they wanted to do what they could to get us into a car that was right for us. In fact Matt let us know if we couldn't afford the deal that they came up with, he would keep our paperwork and we could come back in a month or so with a bigger down payment. He was very friendly and I feel very honest. Thank you Matt and Dave Arbogast for getting us into a car we LOVE!! More
It was a pleasure working with Steve. He's easy to work with and resolved any questions or concerns we had. I will definitely refer Steve to anyone I know who's looking for a vehicle. Thanks Steve!!!!!!!! with and resolved any questions or concerns we had. I will definitely refer Steve to anyone I know who's looking for a vehicle. Thanks Steve!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More