
Dave Arbogast Buick GMC
Troy, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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We really liked the attitude of our sales rep. He led us to the vehicles we requested to look at. There was no pressure to sell us vehicles other than the types of vehicles we were interested in. Joe was to the vehicles we requested to look at. There was no pressure to sell us vehicles other than the types of vehicles we were interested in. Joe was very knowledgeable of the vehicles and their options. We were very impressed by Arbogast presentation of their vehicles. Other dealerships we visited did a poor job of preparing and cleaning their used vehicles. Poorly presented vehicles had a negative effect on us. We were given the opportunity to drive different vehicles and evaluate them to determine which vehicle we wanted to purchase. Joe did not attempt to steer us to purchase a particular vehicle. However, he did share his knowledge of the options and different qualities of the vehicles we were interested in. His advice was very much appreciated. We were able to make a decision on the specific vehicle we wanted and are very satisfied with our purchase. One of the vehicles we wanted exhibited quite a bit of vibration. Joe immediately had the tire pressure checked and corrected so we could re-evaluate it. It still had too much vibration. He assured us that he would not permit us to purchase a vehicle that was not operating up to GM and Arbogast standards. He had the vehicle moved to the shop and rebalanced the tires which eliminated the vibration. We purchased that vehicle. My wife was impressed with Joe staying late to help us purchase the vehicle we wanted. He had the vehicle rewashed, vacuumed, and added gas. Ready to go. Anything we asked of Joe, he more then obliged us to fulfill our requests. It was a pleasant experience and we are very satisfied. Thanks Arbogast and, especially, Joe Bauman. The Mangens More
Mr. Richardson and his fellow salespersons went the extra mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team w mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team work in the used car office that allowed me to visit or call at any time and my questions were handled. Prior to the deal, I was able to compare prices for my choice of auto on the Internet at 4 other dealerships and I still feel today that I got the best price available. The financing was done at Arbogast at an interest rate lower than anywhere I was able to get on my own. I would recommend Arbogast and Mr. Richardson to anyone who asked from where and who to buy. More
Mr. Richardson and his fellow salespersons went the extra mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team mile to see that the car I purchased was as perfect as a used car can be - it was spotless and in perfect running order. There was a spirit of team work in the used car office that allowed me to visit or call at any time and my questions were handled. Prior to the deal, I was able to compare prices for my choice of auto on the Internet at 4 other dealerships and I feel that I got the best price available. The financing was done at Arbogast at an interest rate lower than anywhere I was able to get on my own. I would recommend Arbogast and Mr. Richardson to anyone who asked for where and who to buy from. More
This is the 2nd car I have bought fron Joe in the past 2 years. I would not want to deal with anyone else. He treated us like Family and made sure we were well taken care of. He was very easy to communic years. I would not want to deal with anyone else. He treated us like Family and made sure we were well taken care of. He was very easy to communicate with. The thing I like about Joe is how friendly he is. Both times we bought a car from him, he never once tried to push the sale on us like some salesmen I have dealt with at other dealerships. Joe simply showed us the vehicle, let us drive it and negotiated a price with us. He let us take our time to think about the purchase and held the car for us for a few days untill we decided. I really have not met a more friendly, efficient salesperson. I feel like I can trust Joe to tell me the truth and not lead me in the wrong direction and not lie to me to make a sale like some salesmen can do. I would always consider comming back to Dave Arbogast to work with Joe Bauman. He makes everything so easy and smooth. I can tell he is very good at what he does. More
Matt was very friendly and knowledgeable. No work has been performed on vehicle since purchase. Price was good and below KBB value. Letting us to test drive for a weekend was a great opportunity to see i been performed on vehicle since purchase. Price was good and below KBB value. Letting us to test drive for a weekend was a great opportunity to see if we liked the vehicle and look it over thoroughly. More
I really felt no pressure to buy our van. He was very down to earth. All of the salespeople were very kind. We brought both of our daughters in with us (ages 2 and 4) and all of the salespeople went ou down to earth. All of the salespeople were very kind. We brought both of our daughters in with us (ages 2 and 4) and all of the salespeople went out of their way to make them comfortable! Kevin has called to follow-up with us. He also took care of getting us a navigation disc that wasn't with the car when we picked it up! The overall experience was very good! We will likely be back when my husband is ready to upgrade! More
Customer service was excellant. Kevin Richardson was wonderful to work with and professional. Kevin Richardson has found a customer for life at Dave Arbogast. The process was easy and stress free. The p wonderful to work with and professional. Kevin Richardson has found a customer for life at Dave Arbogast. The process was easy and stress free. The price was great. I am excited about me purchase. Thank you. More
I looked at over 10 dealers for a car with reasonable miles and a reasonable price, and none compared to Dave Arbogast. Dave Arbogast dealership offered the best option and the staff was easy to work wit miles and a reasonable price, and none compared to Dave Arbogast. Dave Arbogast dealership offered the best option and the staff was easy to work with and made me feel comfortable. I appreciate the time and effort to get me in the car at a reasonable price. I would highly recommend this dealership and TJ was very helpful with my car buying experience and Scott Evans made the financing quick and very close to my terms. I will definetely be back for my next car purchase. Thanks for the excellent customer service. Bracy K. Halker More
This being my first large purchase by myself and currently seperated, I was extremely apprehensive to look at cars. As a woman, I feared being treated poorly or being taken advantage of. After vis currently seperated, I was extremely apprehensive to look at cars. As a woman, I feared being treated poorly or being taken advantage of. After visiting several car lots and being disappointed, I stopped into this dealership. What a wonderful experience it was! I was treated respectfully and given an incredible amount of information to make a choice that was both wise and within my budget. I never felt pressured and Mr. Jennings was extremely patient and helpful. I was informed through my entire process of my purchase, from the beginning to the financing to the day of pick up. I was always contacted within the same day, if not hour, for any of my questions or concerns. Mr. Jennings went above and beyond to show me all my options and left it in my hands. I would be happy to recommend this dealership to anyone, I already have several lined up to go. The staff is professional and honest. I will even make the drive to have this dealership service my car. They collectively, whole-heartedly, won me over. If you are looking for a dealership where you dont wonder after you drive away if you could of did better..THIS IS IT!!!! More
T J Johnston went out of his way to accommodate me when I was interested in a Mini Cooper that had just come in. He actually drove to my house on his day off to show the car and let me test drive it. He answ was interested in a Mini Cooper that had just come in. He actually drove to my house on his day off to show the car and let me test drive it. He answered all my questions and was very well versed on this vehicle. Even though I did not buy this particular car, I guarantee when I am ready, T J will be the salesman. Nick Nolan More