Dave Kirk Automotive

Polite, reassuring, professional, went over all they did and was honest about finding nothing wrong. On the negative......they were just too busy. I tried to call and talk to Scott (or anyone) and they wer and was honest about finding nothing wrong. On the negative......they were just too busy. I tried to call and talk to Scott (or anyone) and they were all too busy. They were to call me back and did not. I realize things do get hectic....Scott was very polite & is an asset to your company. He was apologetic....and I do understand how busy things can get. More

An unexpected trip to the service department for my new 2025 Equinox (900 miles) due to a dash warning for "AWD not operatable". The service rep was very kind and courteous and related to my frustration. 2025 Equinox (900 miles) due to a dash warning for "AWD not operatable". The service rep was very kind and courteous and related to my frustration. I didn't have to wait long and they had an answer for me (faulty AWD switch) and ordered a new one - meanwhile created a work around so I could still access my AWD if needed. Quick service, attentive and thoughtful. It was a very busy day - but I was very thankful to be in and out quickly. More

Very fast! We had a recall we needed dealt with and they handled in about an hour and a half! A salesman talked to us during our wait and was very pleasant and We had a recall we needed dealt with and they handled in about an hour and a half! A salesman talked to us during our wait and was very pleasant and informative! More

From scheduling call to service of vehicle was a great experience. All of staff were professional. experience. All of staff were professional. More

Service was very good. Wait was too long, however. My appointment was 12 pm for oil change. All techs were at lunch adding 30 minutes to wait time. This should be an easy Wait was too long, however. My appointment was 12 pm for oil change. All techs were at lunch adding 30 minutes to wait time. This should be an easy fix! More

Very curtious and did not take long to complete service. Nice waiting room with drinks and snacks. Nice waiting room with drinks and snacks. More

The internet scheduling we used did not add our car to the service dept schedule. Thank you to Scott who was able and nice enough to work our car in to be serviced. The internet scheduling needs to be fix the service dept schedule. Thank you to Scott who was able and nice enough to work our car in to be serviced. The internet scheduling needs to be fixed. More

I was very happy with my service and service department they were very professional and helpful.would recommend they were very professional and helpful.would recommend More

The whole experience from sales to detail people was very professional and very knowledgeable. Will recommend people to go there. professional and very knowledgeable. Will recommend people to go there. More

I made an appointment by calling the phone number for Dave Kirk. I was appointed a service advisor named William. I arrived at Dave Kirk and was greeted by Matt who was exceptional however he did not hav Dave Kirk. I was appointed a service advisor named William. I arrived at Dave Kirk and was greeted by Matt who was exceptional however he did not have me down for an appointment. Apparently, the call center is not putting appointments in the right places. I also do not see a sticker on my window to show me when I need to get another oil change. The codes were never reprogrammed from the recall that I had done a couple months ago the software that can affect the battery. I’m not sure why Dave Kirk is lacking in detail attention. More