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Dave Kirk Automotive

Crossville, TN

Overview
Employees
Reviews
Vehicles
4.6
545 Reviews
Welcome to Dave Kirk Chevrolet GMC, serving Crossville We get it – there are tons of places you can go to buy a car around Crossville. But if you’re after a Chevrolet, GMC dealership that’s known for top-notch cars and friendly, reliable service, Dave Kirk Chevrolet GMC is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Crossville, Jamestown, Pikeville, Sparta, or Spring City, we’re here to make you feel right at home.
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2955 N Main Street

Crossville, TN

38555

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Showing 545 reviews

November 30, 2024

Had the check engine light come on while on vacation. Called in and seen on the same day! More

by yvonne_furniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hough
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November 29, 2024

Jason and Mike was both very helpful and knowledgeable and got us the best deal More

by ALTOLLETT84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hough
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November 28, 2024

I found the staff very friendly and helpful. They were vert patient and helped me through the whole process. More

by eddiehatfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Reed
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November 28, 2024

Very smooth and enjoyable experience. Highly recommended dealer would definitely recommend Tyler as your salesman More

by agriffiths19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024

Bought a 2024 high coutry truck from them I took it in because I heard a whining noise was told all new trucks do that wasn’t anything they could do. To me it sounds like a transmission problem I paid cas More

by Bluford Waldo
Recommend Dealer
No
Employees Worked With
Tom Nastri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hough
Report | Print
March 19, 2024

This horrible company employs bait and switch tactics. Premotions are a lie to get people in the door and get thier personal information. Shady business practices and the use of promotional companys so th More

by Mstone7058
Recommend Dealer
No
Employees Worked With
Tom Nastri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Hough
Report | Print
February 03, 2023

Very pleased with service and knowledge provided by Abbie France. Would highly recommend her her to friends. Thanks More

by Nlynch1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbie France
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Feb 03, 2023 -

Nlynch1234 responded

Thank you Abbie for your your help in the purchase of my new car. It was a pleasure working with you. Nancy

August 08, 2022

They charged me two hours labor for 20 minutes worth of work. I'll never go back to them again. What a rip off. More

by Gunny Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Nastri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Dave Kirk Automotive responded

It is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

Aug 10, 2022 -

Gunny Wayne responded

Here's the deal. I was charged for two hours labor to look at my gear shifter. I realize it's an aftermarket Hurst shifter. I asked if you could fix it??? No problem. Basically I paid 168.00 for an oil change I had already paid for. Took me 30 minutes to take off the factory one put the Hurst shifter on. It's should be even easier for an experienced mechanic. The internet is full of stories of the Camaro showing a NOT IN PARK message. That's with the factory shifter. I sat in the waiting room for an hour while I was getting my oil changed. I saw them pull my car out and park it in the back. It took another 45 minutes for my paperwork. That was to justify the two hours labor. Totally unacceptable. They said they took off my gear shifter and replaced it with the factory model and my NOT IN PARK message went away. Then you put the aftermarket shifter back on and didn't put it back on properly. The leather is held to the shifter by a zip tie. You didn't put the zip tie back on. Now, it's loose and slides all the way to the bottom of the shifter. Also, I was charged 18.00 to do away with my old oil after the Dealer ripped me off on free oil changes. FREE MY ASS. My 2021 Camaro only has 1800 miles on it. I'll have it one year on September 8th. Needless to say. I'll be trading it very soon. I have no confidence in Chevrolet whatsoever. EVERYONE I KNOW hates taking their car to the Dealer for maintenance. Why is that??? Because we can't trust you to charge reasonable prices for reasonable work. I always feel like I get ripped off. Like I said. I'll never be back.

February 03, 2021

Stay away!! Lies is the reason. I went to buy a truck here and the sales person pulled a bait and switch. They told us the price was mid 20s and when we got to the paper work the price jumped to 32,000. More

by joseph.quinn77
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Nastri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2021 -

Dave Kirk Automotive responded

It is most important that we contact you immediately in order to resolve any and all concerns you have regarding our company or any of our employees. If you'd rather not wait, you're welcome to contact us directly at (931) 484-5151. We look forward to speaking with you. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

August 29, 2020

I have been doing business with them for 17 years. We have have 4 vehicles in our family and will go nowhere else for sales or service. It’s the people that work here that makes the difference. Jason, More

by Bobbylow264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, David, Todd
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Sep 01, 2020 -

Dave Kirk Automotive responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Tom Nastri, Customer Service Manager, 931-484-5151, tnastri@davekirk.com

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