Dave Mungenast St. Louis Honda

Unplanned Purchase This was my second purchase at this dealership. As my current vehicle was damaged by weather conditions, this was an unplanned purchase. Having Greg This was my second purchase at this dealership. As my current vehicle was damaged by weather conditions, this was an unplanned purchase. Having Greg Raup's information, I gave him a call and he encouraged me to come by that same day to assist me with purchase of another vehicle. He listened to what I told him I was looking for and was able to effectively assist me that day in finding a vehicle which would work for me. I really appreciate his assistance in finding the right vehicle for me at an affordable price, and the ease, comfort, and swiftness with which the transaction took place. I would highly recommend Greg as a sales consultant for purchase of a vehicle. More

Couldn't Be Happier Kurt Marty was my salesman during my visit to Mungenast. He responded to an inquiry I submitted through CarGurus.com with a friendly email to schedul Kurt Marty was my salesman during my visit to Mungenast. He responded to an inquiry I submitted through CarGurus.com with a friendly email to schedule a time for me to test drive the vehicle I was interested in. Marty was flexible in scheduling a time for us to meet. I especially appreciated the fact that the dealership was opened later than most dealerships since I work late. The car was in as great condition in person as it was in the pictures online, and listed for a reasonable price that complied with the price Kelly Blue Book quoted the car at. Kurt and the Finance Manager, Brandon, were beyond helpful. They operated quickly and found a lower interest rate than my credit union was offering me on my auto loan. I was in and out of the dealership in under 2 hours with my dream car (NO exaggeration). I wish all car buying experiences were this easy. I guess you need a bad one to see what a good one is like. I couldn't be happier with the experience I had with the team at Mungenast. Thank you! Thank you! More

Trade in and purchase of CPO CRV Dealing with Kurt on our trade in and purchase of a CPO CRV was a pain free experience. In the past when purchasing a car it was almost theatrical, Dealing with Kurt on our trade in and purchase of a CPO CRV was a pain free experience. In the past when purchasing a car it was almost theatrical, with the back and forth, being made to sit and WAIT, etc. Kurt was honest, negotiations went well, and we felt like we were fairly treated and got a good price. More

Two Vehicles We just bought our second Honda from this dealership, our first one is still going strong at 15 years old! The dealership was great to work with from We just bought our second Honda from this dealership, our first one is still going strong at 15 years old! The dealership was great to work with from purchasing the new car to service for our older vehicle. We worked with Joe on our most recent purchase. He was low pressure and a very 'straight shooter'. I would definitely recommend Joe Basler and Mungenast for any new vehicle purchase or service for an existing car. More

Saint Louis University Honda CRV Lease Renewal Joe went out of his way to make sure that the lease was finalized and even took the extra customer service steps to deliver the new lease to campus an Joe went out of his way to make sure that the lease was finalized and even took the extra customer service steps to deliver the new lease to campus and pick up the vehicle lease that was being turned in. More

Service Department Been a customer for some time. Bought two new cars and have two cars serviced at Mungenast. However, as it is impossible to have simple routine mainte Been a customer for some time. Bought two new cars and have two cars serviced at Mungenast. However, as it is impossible to have simple routine maintenance done on a timely basis. Called for basic oil change & tire rotation, and first available appointment was in 10 days. Although the dealership has "Express Service" lanes, it is not available at Mungenast. Dealership was under construction for an overdue remodel for more than a year. That was the reason given during that time for untimely service. Now it is the airbag recall. Frankly, a dealer that allows its customer service to deteriorate because of an issue like this means that the customer is NOT #1. I am currently sitting in the waiting room of another Honda dealer while having my oil change and tire rotation done via their Express Service. Mungenast has lost me as a customer. In addition to a vehicle purchase last December, I have spent in excess of $4,000 in service and parts. Somehow, I think that, if Dave were still alive, he would be concerned about customer retention, as St Louis Honda became the region's biggest dealer while he was at the helm. More

Great service Easy way to buy a car. Got my quote online and saved alot of time at the dealership. No one likes to spend a lot of time haggling at a dealership. Easy way to buy a car. Got my quote online and saved alot of time at the dealership. No one likes to spend a lot of time haggling at a dealership. Very simple More

Great experience! Joe Basler helped us in the leasing and purchasing of two vehicles this past weekend and we couldn't be more satisfied! Joe was very easy to work with Joe Basler helped us in the leasing and purchasing of two vehicles this past weekend and we couldn't be more satisfied! Joe was very easy to work with and helped us to find the best solution for our trade-in and purchases. We really appreciated the customer service that we received throughout the whole process at this dealership! We will definitely be returning for our car service/maintenance and future car buying needs! Thanks Joe! More

Easy Peasy Found the car on the internet, called Joe, came in and bought car. It was that easy. Will definitely be back. My wife hates buying cars and they made Found the car on the internet, called Joe, came in and bought car. It was that easy. Will definitely be back. My wife hates buying cars and they made it simple. More

Perfect Pilot Purchase! I went to St. Louis Honda looking for a 2016 Pilot. They did not have the exact car I was looking for, but Rob Carroll located the Pilot I wanted and I went to St. Louis Honda looking for a 2016 Pilot. They did not have the exact car I was looking for, but Rob Carroll located the Pilot I wanted and got it here quicker than I expected. He kept me informed about the status of my vehicle and promptly responded to all my emails. (Even if it was his day off!) He was very personable to work with and knowledgeable about all aspects of my Pilot. I really enjoyed the experience of buying my car and I would definitely recommend Rob and this dealership to anyone. More