Dave Mungenast St. Louis Honda

Sam was great. Price was very good. Overall deal with trade in was very good. The major issue we had was the amount of time it took to complete the purchase process. We had every thing done with the sale trade in was very good. The major issue we had was the amount of time it took to complete the purchase process. We had every thing done with the sales staff in a reasonable amount of time. Then they started on the financing paperwork and the process progressed at snail's pace. We sat in the show room for at least three hours (probably was longer, so of lost track) waiting and waiting and waiting before we got to sign all the paperwork. More

We visited Mungenast Honda to look at a CR-V. Unfortunately we couldn't get our financing in order to purchase it and it ended up being sold, but that's life. But Tom was very nice and helped us Unfortunately we couldn't get our financing in order to purchase it and it ended up being sold, but that's life. But Tom was very nice and helped us out a lot. This dealership is very well run, organized, and professional. They have a very high quality of work. I would highly recommend them. I've also taken my car there to be serviced and their team is awesome. Even threw in a free car wash! More

Let me tell you that this dealership is one of a kind. There are not a lot of dealerships out there that have great customer service and do everything possible for you to have a low payment and will do ev There are not a lot of dealerships out there that have great customer service and do everything possible for you to have a low payment and will do everything for you to get that car. Everyone is extremely friendly and excellent customer service. I work in customer service and thats what I look for when I'm putting money into something. I had a bad experience a couple of days ago at another dealership and then my boyfriend and I came here yesterday and were blown away. Gina greeted us at the door and she was busy with somoene else but still made sure we were acknowledged. Clayton came to help us and didn't get to help us finish the car deal because he had a meeting but was very friendly and later on he was helping us with our car on how to work it. Gina found us a great deal on to lease and did everything possible for us to get a car. I can't thank you enough. Ivo helped us go through the papers and explained everything to us and was cracking jokes with us. It made our first time leasing a car more enjoyable and relaxing. I can't thank you guys enough. No wonder it says number one in customer service beause you do everything possible for the customer and I will be coming to you guys for a very long time. Thank you!! More

We would like to describe our car buying experience with Joe in the following steps: 1. First Visit (Pre Sale): We had an excellent experience during our first visit to St. Louis Honda for CRV test drive Joe in the following steps: 1. First Visit (Pre Sale): We had an excellent experience during our first visit to St. Louis Honda for CRV test drive. We mentioned to Joe during our test drive, that if we decide to buy – we will inform him via email. He did not pressure us at all. He was very friendly and very informative during our first visit. 2. Sale and Negotiation: We did necessary research about CRV, and requested quote for 2012 CRV EXL trim after two weeks via email. It took us only four emails to finalize our deal. It was win-win situation for both of us because we did not waste our time in salesman office for negotiation. He was very professional in his emails and with his promises. 3. Second Visit: We went to St. Louis Honda to sign our necessary paperwork for pre-order (since we were very picky). During our visit, we cut $100 more for CRV-EXL. Joe completed pre-order process and we were out of the store within 30 minutes. Joe was very patience and very professional. 4. Big-day: As Joe promised, our new CRV-EXL was ready to pick-up at sharp 5:00 pm. We finished our final paper works. Joe and Ivo helped us to get better rate for our auto finance. Joe was very knowledgeable about CRV and he explained us all important CRV functions in detailed. We had very good car buying experienced with Joe at St. Louis Honda. We found him very professional, very friendly and easily approachable. This Joe is not an average Joe. More

My wife and I were only considering buying a new car. My wife and I were only considering buying a new car. After stopping in we were greated within minutes. Rick took time to listen to our needs. Short My wife and I were only considering buying a new car. After stopping in we were greated within minutes. Rick took time to listen to our needs. Shortly after that we were driving a "Special Edition Honda Accord". We were very pleased with the entire transaction. More

I made an appointment to checkout a Certified Honda with Gary. It was at the sales door entrance waiting for my appointment. The truck had been detailed and looked as if it were new. After the check-out dri Gary. It was at the sales door entrance waiting for my appointment. The truck had been detailed and looked as if it were new. After the check-out drive, Gary showed me the Car-Fax data and then worked on the price for me. He was very low key, congenial and friendly. After reviewing all the data that weekend, I called Gary the following Saturday to agree to the purchase. The sales and transfer papers were prepared with Gary, then with the Finance Mgr, Javier Terrazas. Javier presented the additional options available in the sale, and again, no pressure, low key and very friendly. My total impression of these two employees: they are a great asset to the company. To the service folk who checked out and prepared the truck, it was a fine job. Thanks to all of you folk from a very satisfied customer. More

This was the second vehicle I have purchased from Dave Mungenast Honda, and for the second time, I was overly satisfied. Josh and the Finance Rep were great. I would have liked slightly more for my trad Mungenast Honda, and for the second time, I was overly satisfied. Josh and the Finance Rep were great. I would have liked slightly more for my trade-in, but got a great car at a great price. Overall, I was completely satisfied with the customer experience. I would be more than willing to recommend Dave Mungenast Honda to my friends and family. More

Rob Carroll was a pleasure to deal with. he is low key, straightforward and very helpful. he made sure our visit went smoothly and efficiently. There was little waiting for anything. The price negotiation straightforward and very helpful. he made sure our visit went smoothly and efficiently. There was little waiting for anything. The price negotiation was quick, to the point and fair. While Mungenast did not have the exact car desired, Rob found one from another dealer for the same price. i would recommend him to anyone. More

After having a horrible experience at West County Honda in St. Louis, it was refreshing to deal with an honest straight forwards salesman in Craig Newport. Craig was not only able to provide a competitive in St. Louis, it was refreshing to deal with an honest straight forwards salesman in Craig Newport. Craig was not only able to provide a competitive price, he provided excellent customer service. I will definitely send friends and family to Craig and St. Louis Honda. More

I was in the market for a new vehicle, specifically a smaller SUV and I was looking at five SUV's, the Honda CRV being one. After testing driving the others, I was told by a friend to contact Kenny at M smaller SUV and I was looking at five SUV's, the Honda CRV being one. After testing driving the others, I was told by a friend to contact Kenny at Mungenast St. Louis Honda and schedule a test drive. Kenny's name was given to me as someone who would be up front and honest. It was easy to schedule the test drive and Kenny was great! During the following week after the test drive, Kenny followed up with me and even helped me with my trade-in since I was running into a few challenges with selling the car outright. One week later I purchased the Honda CRV from Kenny. Even though it was more then what I wanted to spend, it was an easy choice to make based, in large part, on Kenny and then of course the product and Mungenast being the dealer! I have had the CRV for 2 1/2 weeks and I love the CRV! Thanks!! More