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Dave Mungenast St. Louis Honda - Service Center

St. Louis, MO

4.8
797 Reviews

797 Reviews of Dave Mungenast St. Louis Honda - Service Center

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January 19, 2024

Javier went above and beyond on customer satisfaction and service. He managed to get two new car technicians on the installation of my trailer hitch and I received my vehicle back sooner than expected. A sho More

by Fishshot LTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Castellanos
Jan 23, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Dave Mungenast St. Louis Honda! Dave Mungenast Customer Service

January 18, 2024

The service dept rocks! Courtesy car, kept me up on what was happening. Great experience More

by charnetiaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Opitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Dave Mungenast St. Louis Honda responded

Awesome to hear about the great service experience! Thank you for the business! Dave Mungenast Customer Service

January 18, 2024

Great communication and quick service. Identified the issue quickly and had parts the next day. More

by DENNIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for taking the time to provide some feedback! We appreciate your business! Dave Mungenast Customer Service

January 16, 2024

Was waited on quickly and service writer was helpful. Waiting area was clean and comfortable. More

by LARRY.BASTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Castellanos
Feb 18, 2024 -

Dave Mungenast St. Louis Honda responded

Larry, Thank you for taking the time to write some feedback regarding our service team! Dave Mungenast Customer Service

January 13, 2024

I had to come back the next day as one new tire was not mounted properly. More

by MCARLTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Dave Mungenast St. Louis Honda responded

We do apologize for the inconvenience. Thank you for your patience in working with us on it. Dave Mungenast Customer Service

January 13, 2024

Everything was good, as expected. I am satisfied with the service experience once again. Thanks More

by splaindesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Caruana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you so much for your positive comments about Dave Mungenast St. Louis Honda! We appreciate the business! Dave Mungenast Customer Service

January 12, 2024

I’ve been a customer, for purchase and service, since 1977. I continue to trust everyone involved, from check in to check out. All questions are answered, information explained, and phone updates provide More

by EARTHMOTHER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lenox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Dave Mungenast St. Louis Honda responded

This is so great to hear! We appreciate your loyalty so much! Dave Mungenast Customer Service

January 12, 2024

Tracy was just great! He went over all of the details about my car and called promptly when it was done. Such a nice guy! More

by KAB225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam is also great
Feb 23, 2024 -

Dave Mungenast St. Louis Honda responded

Thank you for the feedback regarding our service team. We appreciate your business! Dave Mungenast Customer Service

January 11, 2024

Honest! Their service has been excellent! I will remain a Honda owner and stay with the dealership permanently. It is not close to my house, but it so great More

by berrybp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and ladies at the front desk….
Feb 23, 2024 -

Dave Mungenast St. Louis Honda responded

Awesome to hear you had a great experience with our collision center! Dave Mungenast Customer Service

January 10, 2024

I won't even hesitate to go back to Mungenast Honda. They were wonderful! Quick, and paid attention to every detail and never felt pressured. Very happy with my experience. More

by kurtis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Marty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Budde, Javier Castellanos, BOB LEPP
Feb 23, 2024 -

Dave Mungenast St. Louis Honda responded

We're happy to hear you had such a positive experience with our team! Thank you for the feedback! Dave Mungenast Customer Service

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