"New Car Purchase, #5"
Recently I purchased my 5th new car from Mungenast Honda, and the Mungenast Honda service department has maintained all, plus two Civics purchased elsewhere as pre-owned I've never been disappointed with sales or service at Mungenast Honda, in fact the entire buy & service experience is outstanding.
I work with sales representative Bob Carroll: I call Bob about a car in the Mungenast inventory, Bob has the vehicle out front when I arrive for a test drive and a price proposal ready when I return; one or two iterations on options and price and the deal is done and I'm on the road in about 2-hours elapsed time. Outstanding.
My experience with the service department is the same, and the family members drive their Hondas about 200,000-miles, wrecks notwithstanding, so I work with Honda Service on regular intervals. Excellent Cars!
"Service on my CRV "
Excellent people and fast service!!!! I will recommend this dealership for any problem with your car or if you’re looking to buy a car or SUV this is a perfect place!
"Friendly and Helpful"
My first trip for service after buying my car was for an oil change. I found the employees helpful and friendly. In addition to the oil change they also ran it through the car wash.
"Car Service for 105,000 maintenance."
Chris Taylor Service Advisor always have pleasant personality very courtesy every time I come in for my car to be service. Excellent service at St Louis Honda. This is my 3rd car. No doubt in my mind the next one will be bought from Mungenast St Louis Honda. Thank you Chris??
"2001 Civic Still Going Strong"
My 2001 Honda Civic had another milestone- major leaks in the radiator and the head gasket. It was a sneaky leak as it dripped onto other parts of the engine and did not make it to the ground. When I came in for my regular oil change, the Service Greeter that met me, and held open my car door, smelled a strong sweet burning odor that should be checked out. They checked out my car really quickly. Service Advisor Chris Taylor gave me a cost estimate and explained all the work necessary to make the repair. I received a free loaner car until the repair was completed the next day. Much thanks to Certified Technicians R. Stevens and Tim Washington. And as always, to Chris Taylor. Chris is wonderful letting me know what is going on, explaining the repair and cost and any applicable discounts. So keeping my 2001 a little longer. Would not go anywhere else for service.
"Service like it oughtta be"
Excellent service manager! I call him, he listens, helps me prioritize what I need, let's me choose what I can afford to have repaired now and what can wait - never that bombshell bottom line that scares me aware! Chris T keeps me coming back for repairs as I can afford them. I trust him.
"St. Louis Honda is simply the best.. "
When it comes to regular maintenance and major repair I always take my 2008 Honda CRV at this place because I trusted them of the quality of work they did in the past 9 years and a good customer service.
"Good service "
- Spartan 76
Repairs made in a timely manner. Service consultant provides clear explanation of problems and asks permission before proceeding with the work. I feel that their prices are competitive and nice comfortable waiting area.
"Emergency Taken Care Of!"
Suddenly this week my car started idling roughly and sometimes difficult to accelerate. Thought it was bad gas (as I had just filled up) or transmission going (car is 17 years old). Then engine light came on the next day. I rushed into Mungenast St Louis Honda. They took me right away and determined two sensors were 'dead'. First time for that! Chris Taylor was my service consultant. He was wonderful as usual, explaining cause and cost. Always alerts me to any discounts too. Certified Technician R. Quick fixed my car. Thank you! That is why been going there many years and will continue to do so.
Other Employees Tagged:
"Great customer service"
Employees are very courteous, friendly and professional. The place is very clean and welcoming. I have been going there for more than 15 years and I have never had an issue with customer service.