555 Reviews of Dave White Acura - Service Center
Outstanding Service! The service department at Dave White Acura has always done an exceptional job for me. Purchased my vehicle almost 10 years ago and they have serviced The service department at Dave White Acura has always done an exceptional job for me. Purchased my vehicle almost 10 years ago and they have serviced it since then to my complete satisfaction. I drive 40 miles from my home to this dealership. In an age where we hope for customer service to be at least average, the service manager, Scott has always exceeded my expectations. Not sure if the credit goes to DWA management or Scott but their team does an excellent job. I would highly recommend them. More
Car Servicing Good service, car is operating very well. Oil change, oil filter replaced, a new battery and two other filters replaced. A passenger side mirror issue Good service, car is operating very well. Oil change, oil filter replaced, a new battery and two other filters replaced. A passenger side mirror issue rectified. All wonderful and I felt a fair expense. My only critique is my car was not washed. This seems to happen most of the time I come in for service. I know it is a small item, but one I truly look forward too, especially at this time of year. My husband took my car in for me and did not ask for the wash. If I go I would have reminded/requested the car be cleaned. A simple service I look forward to. More
Excellent service Called Dave White Acura with multiple electronic failures. Secured an immediate appointment and everything was fixed the next morning. In addition, Called Dave White Acura with multiple electronic failures. Secured an immediate appointment and everything was fixed the next morning. In addition, they provided a loaner vehicle as a courtesy. Everything was covered by the warranty and car was picked up in spotless recently cleaned shape. Scott, provided excellent service More
Great customer service friendly staff Very friendly & Lisa got an appt for me very quickly for a recall that involved airbag & safety Scott & Jose were great Car was washed & vacuumed e Very friendly & Lisa got an appt for me very quickly for a recall that involved airbag & safety Scott & Jose were great Car was washed & vacuumed even though weather was bad More
Routine service for 6 months new top of the line MDX The place is a dump compared to the dealerships where I bought the car. Service Manager is rough and argumentative for everything. When I complained The place is a dump compared to the dealerships where I bought the car. Service Manager is rough and argumentative for everything. When I complained about $59 for oil change compared to $19 at other dealer, he started to argue me about it. While all I was looking for was compromising the price, while add value proposition sort of comments. Definitely not a luxury brand Dealership or Personnel. I am going to go get Lexus next time for sure. More
Service for recall Went in to get service for a recall. Service was free, people were friendly, and there was WiFi and phone chargers while I waited! They even washed an Went in to get service for a recall. Service was free, people were friendly, and there was WiFi and phone chargers while I waited! They even washed and vacuumed my car, all free of charge. Would highly recommend. More
Service Excellence Very professional, friendly and accommodating. Take the time to explain matters. Got us in for service right away. Took time to explain what was do Very professional, friendly and accommodating. Take the time to explain matters. Got us in for service right away. Took time to explain what was done and possible future problem areas. More
Always trust Dave White Acura Service Department Scott definitely made sure my car was repaired properly! He went out of his way to even take extra precaution and had an alignment completed in order Scott definitely made sure my car was repaired properly! He went out of his way to even take extra precaution and had an alignment completed in order to be positive that there would be no further issues. And, there hasn't been! I LOVE my new TLX! He took extra time to explain everything in detail to me. Now I know exactly what happened. This personal attention that I got from Scott was very much appreciated and makes me extremely confident of his abilities! He is extremely knowledgeable! THANKS SCOTT!! Scott Hartge More
Oil change Efficient, friendly, professional service. They’ve been serving my car for years. It’s a bit more pricey than the local shop, but they do a complimen Efficient, friendly, professional service. They’ve been serving my car for years. It’s a bit more pricey than the local shop, but they do a complimentary multipoint inspection with each oil change and the car is returned to me vacuumed and washed. So, it’s well worth the minor additional expense. I’m a big fan of this place. More
The service department is AWESOME! Jose took time out on his day off to assist me! This was INCREDIBLE! He thoroughly checked out my vehicle and wrote up the service on HIS OWN time! Jose took time out on his day off to assist me! This was INCREDIBLE! He thoroughly checked out my vehicle and wrote up the service on HIS OWN time! More