David Dodge Chrysler Jeep

purchase of 2013 jeep compass off lease ken did an excellent job handling the lease to purchase and also the financing. a good experience overall. Also the administrative staff was excell ken did an excellent job handling the lease to purchase and also the financing. a good experience overall. Also the administrative staff was excellent but I don,t remember her name More

Good but long Good experience, but the process took too long, which was over 3 hours. The finance part was very organized and quick, but also was informative Good experience, but the process took too long, which was over 3 hours. The finance part was very organized and quick, but also was informative More

Buying a new car It was a little time consuming going back and forth on numbers and trying to work it out which took entirely too long, but granted it was during a hol It was a little time consuming going back and forth on numbers and trying to work it out which took entirely too long, but granted it was during a holiday sale. The staff attempted to make up for our time spent there and showed that our time was valued there. The entire facility is welcoming and made the stay a little more comfortable. More

After purchase service After purchasing my Jeep Grand Cherokee, I noticed the hood was not properly aligned and that the running boards that had been installed at the factor After purchasing my Jeep Grand Cherokee, I noticed the hood was not properly aligned and that the running boards that had been installed at the factory were not really functional. They were too high and made it difficult to enter the vehicle. David Dodge service center re-aligned the hood and removed the running boards. They truly are interested in making sure the customer is happy. Dana was the service technician and she coordinated the alignment of the hood with the body shop guy. Everyone we've dealt with at David Dodge has been exemplary - from the sales department to the finance area to the service department. We bought two new vehicles at David this year and when we're ready for another vehicle, we will definitely visit David Dodge. More

Utterly Disgusted. Let me start off by saying, I never used to go to the dealer for service. I only buy cars from dealerships, although one would think that their servi Let me start off by saying, I never used to go to the dealer for service. I only buy cars from dealerships, although one would think that their service department would be experts in the items that they sell... they obviously are not. I have read thru the reviews on here (and I should have done this BEFORE having service performed...but, live and learn...) and noticed that people are raving about the dealership from a SALES point of view... not a SERVICE. ... here is my experience why and how I agree 100% now... My partner and I have had our vehicles serviced from this particular establishment for over 2 years for me... and over 4 for him. Always minor things, oil change, brakes, tires, etc...normal wear/tear items. Service really cant be fouled up much with these (...shudder to think...), but when we took one of our vehicles in because of a busted A/C unit., it became the beginning of the end of our relationship with this place. First of all, they have the vehicle for 3 days to repair a part for $1900+. They were kind enough to give him a loaner car (2015 Chrysler 200... nice car ... oh, remember this! They provided the loaner...). We get the call that it is repaired and return back to collect his vehicle. As we drive home, the A/C is working exactly the same as it did when we brought it in. Of course, at this point, it is after hours and there is no one there to attempt to explain why this is happening. We make the call the next day to explain that repairs were not properly performed, and they ask us to bring it back. This time, they again provide us with another loaner vehicle (2015 Charger...again, nice car...). BOTH TIMES, all we had to do is sign the paperwork that we were taking the loaner car. A few days later, we get a call stating that they needed to order another part... an additional $325+. QUESTION #1 - WHY WASN'T THIS REPAIRED INITIALLY WITH THE $1900 VISIT?? No reply... no explanation. They procede to order the part they need and install it. Six days later, we get a call that the truck is repaired and we go in to pick it up. "... that will be $325+ plus the cost of the rental of the Charger." Wait...What?? WHAT?!? There was never a mention of a cost for the loaner car?? The first time our vehicle was brought in, we received a car at no cost. QUESTION #2 - WHY ARE YOU NOW CHARGING FOR A LOANER CAR AFTER WE JUST DROPPED OVER $2,200+ FOR SERVICE THAT WAS NEVER CORRECTLY PERFORMED?? The paperwork we signed DID NOT have any daily rates for the usage of the vehicle. "Just return it with the same amount of gas as you took it out with..." That's all that was told to us. Not, "...there is a daily charge for the usage of a loaner vehicle... " ESPECIALLY, SINCE WE WERE NEVER CHARGED FOR THE FIRST LOANER!! Again... no reply, no explanation. So... this dealership has now lost not one... not two... but as many people that I can share this review with to warn them of the service department and their horrible maintenance policies. More

God did it! A new journey a new beginning Truly a wow experience! Thank everyone who made what appeared to be impossible, possible. Especially but not limited to Mr. Bill Joyner and Mr. Gary Truly a wow experience! Thank everyone who made what appeared to be impossible, possible. Especially but not limited to Mr. Bill Joyner and Mr. Gary Cellotto. God always have a ram in the bush. My faith has been restored in David's Dodge. Thank you everyone! More

The BEST car buying experience in my 45 years of driving I'll make this real simple - total honesty. What was promised was delivered and then some. Turns out that David really was my Dealer and from here on, I'll make this real simple - total honesty. What was promised was delivered and then some. Turns out that David really was my Dealer and from here on, always will be. More

A+ sales and service team Sales and service team are always courteous, friendly and professional when I bring my vehicle for a routine or emergency related visit. I appreciate Sales and service team are always courteous, friendly and professional when I bring my vehicle for a routine or emergency related visit. I appreciate the fact that the service technicians care about making my vehicle right for the road. More

Will exceed your expectations I have been a long time client of David Auto - the reason I keep coming back is simple. The people are exceptional, the service is outstanding and th I have been a long time client of David Auto - the reason I keep coming back is simple. The people are exceptional, the service is outstanding and there is full transparency on everything that they do. I pass two other Chrysler/Jeep dealerships on my way to David - and do so happily. They are the best. More

Willing to help low credit rating persons I have been dealing with the Dealer since 1995 when my credit was much better. Now that my credit is lower that I care for it to be, They were willing I have been dealing with the Dealer since 1995 when my credit was much better. Now that my credit is lower that I care for it to be, They were willing to work with me and give me a car that is very much what I would expect from a Dealer of this class. The salesman was very courteous and respectable. I would gladly recommend this Dealer to any of my family and friends. Everyone from the Sales personnel to the Administrative Staff was very helpful and considerate. They did't look at you as to say your credit is low and we are unable to help you. I spoke with them and told them my situation and they worked with me so I could have a payment that I could handle and be comfortable with. More