David McDavid Honda of Frisco
Frisco, TX
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Great experience with David McDavid Honda of Frisco which is the first time I bought a car from. Mr James Brown (the salesman) is honest and easy to work with. I'm glad to know about him. Great job 👏 which is the first time I bought a car from. Mr James Brown (the salesman) is honest and easy to work with. I'm glad to know about him. Great job 👏 More
I recently purchased my vehicle from Honda and worked with Toney Perez. He was fantastic from start to finish — professional, knowledgeable, and genuinely helpful. The process was easy, communication was with Toney Perez. He was fantastic from start to finish — professional, knowledgeable, and genuinely helpful. The process was easy, communication was great, and he made sure I felt confident about everything. I’m very happy with my experience. Toney definitely deserves 10s across the board. More
I’m extremely frustrated that I’m having to write another review about this situation, because I genuinely gave this dealership multiple opportunities to make things right. After my original review, a man review about this situation, because I genuinely gave this dealership multiple opportunities to make things right. After my original review, a manager reached out to me and told me to contact her so we could get the issues resolved. I did exactly that. After contacting her, I was eventually contacted by several different people from the dealership. Unfortunately, every conversation went the same way: “What do you need fixed with your car?” I explained the key fob issue every single time. I was then told they would look into it and see what they could do. I had this exact conversation approximately three different times, and not once did anyone follow up with me afterward. Then my salesman contacted me and apologized for everything that had happened since we purchased the vehicle. He told me they were going to get the key fob issue taken care of. He also asked me that, if they resolved the issue, I would remove my review. I was willing to do that. I wasn’t looking for a fight or trying to make a dealership look bad. I simply wanted the issue fixed and was willing to give them another chance. That was 3–4 weeks ago. Since then, I have heard absolutely nothing. I’ve tried contacting my salesman again. I’ve sent texts that have gone unanswered. I’ve called and left a voicemail and still haven’t received a response. At this point, this has become incredibly frustrating. The problem itself is one thing, but being repeatedly told that someone is going to look into it and then being completely ignored is what has really left a bad impression. I purchased a vehicle from this dealership and expected better communication and follow-through. Instead, I feel like I have had to repeatedly chase people down just to get an answer about an issue they already acknowledged. I’m asking someone in management to please take ownership of this situation and actually follow through. I don’t want another phone call asking me what the problem is. I’ve explained it multiple times. I want to know what is being done about it and when I can expect it to be resolved. I have been more than patient. I gave them multiple chances to make this right, and I’m still waiting. More
Had a great experience at David McDavid Honda of Frisco. Thanks to Scott Mazur the purchase process was very efficient and smooth. His follow up is superb . Great to work with someone so experienced. Thanks Thanks to Scott Mazur the purchase process was very efficient and smooth. His follow up is superb . Great to work with someone so experienced. Thanks again. More
Had a great experience at this dealership working with Aziz and Mohammed. They took great care of us from start to finish, explaining all costs and percentages up front with no surprises. They listened ca Aziz and Mohammed. They took great care of us from start to finish, explaining all costs and percentages up front with no surprises. They listened carefully to the features we wanted and walked us through exactly which models had them and which didn't, laying out the differences clearly so we could make an informed decision. What stood out most was how well they worked together as a team, each one jumping in to help the other. It made the whole process feel smooth and trustworthy. Highly recommend asking for either one of them if you're shopping here. More
