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David McDavid Honda of Frisco
Frisco, TX
1,093 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,093 reviews
August 08, 2022
Keegan was great! Would highly recommend. Made the entire experience pleasurable. Never once did I feel hassled or pressured. Would highly recommend. Made the entire experience pleasurable. Never once did I feel hassled or pressured. More
by Crwebber79
Employees Worked With
Keegan Wingo
April 28, 2022
Had the pleasure of working with Eddie during my new purchase/trade-in. Eddie invested time throughout the day in order to expedite my dealership visit at arrival. He managed several tasks at once which purchase/trade-in. Eddie invested time throughout the day in order to expedite my dealership visit at arrival. He managed several tasks at once which maximized our time so that I was able to get in and out quickly with confidence. More
by KNICE
Employees Worked With
Harold, Eddie Hawk
April 04, 2022
Was there on Saturday and had the absolute pleasure of having Miss Melanie Flowers as my service advisor throughout my entire visit she remained in contact with me keeping me informed of the status of my having Miss Melanie Flowers as my service advisor throughout my entire visit she remained in contact with me keeping me informed of the status of my vehicle and making recommendations on what should be done. Yall need to have more people like Miss Melanie Flowers. More
by James Teagarden
Employees Worked With
Melanie Flowers
March 15, 2022
I paid MSRP for a new 2021 Accord which is more than I would have liked but apparently the norm these days. The salesperson was very professional and the process took only about an hour. The financing g would have liked but apparently the norm these days. The salesperson was very professional and the process took only about an hour. The financing guy was nice but it's his job to try to sell you on a bunch of unnecessary stuff. Know your credit scores before you walk in otherwise they will try to increase your interest rate. The dealership is modern and offers good repair services with an available shuttle. More
by AccordSport2021
Employees Worked With
NA
March 10, 2022
Once again David McDavid Honda of Frisco earns my best rating of an EXCEELLENT dealership. My advisor Sergio Guerra is the reason I keep keep coming back when my car is due for service. I have bought 3 ca rating of an EXCEELLENT dealership. My advisor Sergio Guerra is the reason I keep keep coming back when my car is due for service. I have bought 3 cars (new) from this dealership and will continue to be a customer for life. The customer service is simple outstanding and the best part of it is that they are honest about what needs to be repaired and what doesn't. Sonia Montemayor the General Manager needs to be congratulated. She hands on and is always available to fix any issues if any. I wish all Companies now in days had Sonias in their Executive offices. She gets thing done. I also wish many companies also could have a Sergio Guerra. Sergio always exceed expectations when it comes to make customers happy. All big Corporation's in the USA need to take a look at David McD Honda of Frisco as a model of how things are done. Thank you and keep up the awesome work you do. Sincerely Carlos Hernandez More
by chernandez37
Employees Worked With
I would also like to commend the folks that work behind the scene in the shop , Victor Segura
March 08, 2022
One of the worst dealerships I’ve ever been to! All salesmen and the manger were extremely rude. I went in earlier in the morning to purchase a vehicle. The first car salesmen was extremely sarcast All salesmen and the manger were extremely rude. I went in earlier in the morning to purchase a vehicle. The first car salesmen was extremely sarcastic and acted as if he were better than us. He would not budge on any add ons that they provided even though the car didn’t have them installed yet. I came back later on with someone else to try and get a better deal but unfortunately the next salesmen was just as uptight and rude as the other. He brought me the sales manager who was also very unprofessional. None of them wanted to make a sale, clearly. She specifically told me that I could just go shop somewhere else. She was acting as if she knew better than me but in fact she didn’t. She told me that the car comes and sells exactly how it comes from the manufacturer. She said they do not add any add ons and that theirs is the best price. They all kept saying they have the best prices. The car did not have any window tint and they wanted to charge $400 for it which is ridiculous. They said even if we didn’t want the tint, since it wasn’t installed yet, they would STILL charge us for it. I asked what was included in the “pro pack” and it was splash guards(which are unnecessary), cargo tray(unnecessary) and wheel locks. They wanted to charge $800 for that which is a total of $1200 extra. When I asked if we could keep that off since it wasn’t installed yet. She refused to do so. Even after she told me that they do not do any add ons. She specifically told me that it is HER choice that she is adding that on and there’s no way around it. I told her that isn’t right and she’s supposed to make a sale for the car and she told me to shop somewhere else. I am very disappointed with the hospitality of these workers. There was not a single person who was decent enough to have a little bit of kindness and professionalism. The manager told me at first that they don’t do add ons and we buy the car exactly how it comes from the manufacturer but when I restated her exact words of her telling me that they don’t add add ons even though she told me SHE was going to add on the package from the dealership and I called her out on her because she went back on her words. After that, she didn’t know what else to say besides to shop somewhere else Bc she told me that it is her choice that she is adding that package and tint on. She said that before we leave with the car that the add ons/tint would be installed. That clearly doesn’t make sense if she just told me they don’t add add ons and that we get the car exactly how it is from the dealership. I do not recommend coming here to purchase a car. I went to speak to many other salesman at other dealerships beforehand and the hospitality and willingness to help was out the roof. I’ve never written a review but I definitely felt like I had to this time. Never again will I come back here or purchase a vehicle from Honda. A great company with shameful workers! More
by chris
Employees Worked With
Gina Neely
March 05, 2022
Once again this year my advisor at David McDavid Honda Frisco Sergio Guerra assisted me with my car needs. I'am very impressed of the knowledge of Sergio Guerra when it comes to what my car maintenance n Frisco Sergio Guerra assisted me with my car needs. I'am very impressed of the knowledge of Sergio Guerra when it comes to what my car maintenance needs. Sergio offers nothing less than excellent customer service. He truly is the best ambassador for Davis McDavid Honda Frisco. The Manager Sonia Montemayor also needs to be commended because she is hands on and hires the best staff in the auto business industry. I wish all companies in the US had the same core values as David McDavid Honda Frisco. Congratulations to Sonia for her leadership and also to Sergio Guerra for his outstanding and EXCELLENT customer service. Thank you guys for all you do. I will be your customer for many years to come. Carlos Hernandez More
by chernandez37
Employees Worked With
Sergio is not only EXCELLENT, but his is the best in the business when it comes to knowledge and customer service, Victor Segura
March 01, 2022
BUYER BEWARE: This shop is not trustworthy. They took our car in for service and returned it. Two months later they want 10k in repairs for the exact transmission item they were supposed to rep They took our car in for service and returned it. Two months later they want 10k in repairs for the exact transmission item they were supposed to replace on warranty. RUN do not walk away from this dealership. More
by Shane K.
Employees Worked With
Kelvin Jones
February 28, 2022
I purchased a used car. Six days after it has problems. I scheduled an appointment online a few days out, for 4:45 Monday for repair and a chance for the dealership to mak Six days after it has problems. I scheduled an appointment online a few days out, for 4:45 Monday for repair and a chance for the dealership to make it right. Arrived early. They said they were all leaving at five. They asked if I had appt. I said yes. They didn't bother to look it up. Didn't ask me who I was. They said I would have to talk to my sales rep first for permission to service the car. I called the sales rep and left a message. The website says the service dept is still open until 7. I hope I hear back from the sales representative so that the dealer has a chance to make this right. I had to cancel a road trip for this. More
by lieben99
Employees Worked With
Yong Kim, Victor Segura
