David McDavid Honda of Frisco
Frisco, TX
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Great interact with the representatives and got clear info on the car and financials. The dealership had many personnel to support in making a decision on the car. info on the car and financials. The dealership had many personnel to support in making a decision on the car. More
Purchased a new vehicle and Lorenzo took great care of us. Minus one star for the gas tank not being full (they advertise a full tank of gas with a new vehicle purchase), and the new license plates they a us. Minus one star for the gas tank not being full (they advertise a full tank of gas with a new vehicle purchase), and the new license plates they assigned us at the dealership had the numbers 666 on it! More
The dealer was friendly,answered all my questions and the deal was closed quickly. Afterward he spent time explaining the various features of the car.I would gladly recommend to my friends. I give it 5 stars deal was closed quickly. Afterward he spent time explaining the various features of the car.I would gladly recommend to my friends. I give it 5 stars More
David McDavid Honda of Frisco has been my car dealership and service center for over 20 years. Their professionalism, customer service, master technicians and Quality of product are excellent. Whether your and service center for over 20 years. Their professionalism, customer service, master technicians and Quality of product are excellent. Whether your vehicle is 20 years old or brand new, you and your vehicle are treated with the upmost respect. In a world full of cold bots it is refreshing to experience face to face exceptional customer service. More
When I came in I was helping immediately and the staff was super helpful when trying to get a car, alphin helped me soo much and was very helpful when working with me was super helpful when trying to get a car, alphin helped me soo much and was very helpful when working with me More
I hate leaving negative reviews, but I’m extremely disappointed with my experience. When I purchased my vehicle, I was promised several things that have either not been completed or have been very disappointed with my experience. When I purchased my vehicle, I was promised several things that have either not been completed or have been very difficult to get resolved. I was told the scratch on the vehicle would be addressed, but that never happened. I was also told I would receive a second key fob, and getting that resolved has been nothing but frustration. After the salesperson stopped responding to me, I called and spoke with a manager. I was told I could either drive the vehicle back to the dealership (a 5-hour trip) or have the key programmed at my local Honda dealership and your dealership would pay them over the phone. After trying to reach someone multiple times last week with no success, I finally got through today and was told by two different employees that they do not do that and had no idea what I was talking about. To make matters worse, it took over a month to receive my paperwork after purchasing the vehicle. The lack of communication and the conflicting information I’ve been given has been incredibly disappointing. I expected much better customer service after making such a significant purchase. At this point, I simply want the dealership to honor what was promised and communicate clearly with me. More
