David McDavid Honda of Frisco
Frisco, TX
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The salesman and finance were great. This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, This specifically addresses whoever prepares the used cars for sale—perhaps the Used Car Sales Manager or someone else responsible for selling them, since accountability is crucial. My son bought this car in McKinney, TX, and drove it back to school in NY a few days late. When he returned to school, he had the opportunity to inspect the car and share his feedback with me. Not only were none of the fluids changed for the sale, but it was sold with only a quarter tank of gas and unwashed (despite claims that it was detailed). More concerning, the timing belt is cracked and should have likely been replaced before the sale. One would expect that such a large dealer with a good reputation wouldn't simply flip used cars as they are but rather have them properly inspected and prepared for sale accordingly - that's disappointing, but didn't stop the sale More
Melanie was my service advisor. She called me on Friday to let me know how many oil changes I had left and booked me an appointment for lunchtime today. When my wife dropped our pil She called me on Friday to let me know how many oil changes I had left and booked me an appointment for lunchtime today. When my wife dropped our pilot office she was told it would take 2-3 hours. This with an appointment!!!! Well Melanie stated that the appointment was to see her not for the time of the oil change. She blamed everyone but herself. My wife had to wait for a shuttle to take her home and more than 3 hours later she had to get my daughter to take her back. I still have 3 oil changes left and will almost definitely not use them. More
Robert Stevenson was my sales person and he was very knowledgeable had prepared for me to come in. We found the car that was best for me and he was very honest. I love the place because of the salesman. knowledgeable had prepared for me to come in. We found the car that was best for me and he was very honest. I love the place because of the salesman. More
I had the pleasure of working with Mr. Liner, He made the sale acquisition very easy, he was very polite and patient and also explained everything. Liner, He made the sale acquisition very easy, he was very polite and patient and also explained everything. More
Aggressive sales staff very rude. They will bait you to come in I ask about 3 very simple and specific options was told yes the car has them. Go to buy the car ask where the option is They will bait you to come in I ask about 3 very simple and specific options was told yes the car has them. Go to buy the car ask where the option is and told non of the come with that option. When I told him I specifically ask you about that. Oh I don’t think you did. So at this point I am called a liar. Based on their mistake. Took delivery and the car was filthy. Has paint issues on it and for. 5000 mile certified car. The answer to this was bring it to us during the week and we will see if we can fix it. Really my wife and I work. We spend over 40k with you and now I need to accommodate you. Hard pass. I HIGHLY RECOMMEND NOT BUYING FROM THE DEALER. More
Khalid Zafar was Great. They didn't have the exact car we wanted but he made a great deal on the level up of the same vehicle. Because they gave us a great offer on my trade They didn't have the exact car we wanted but he made a great deal on the level up of the same vehicle. Because they gave us a great offer on my trade in we decided we would take it. The buying process was flawless and quick. We got a great interest rate and they had us out the door with our brand new Honda Pilot BE in no time. We are so thrilled with our new vehicle. I would definitely recommend David McDavid Honda to anyone! More

