
David McDavid Honda of Frisco
Frisco, TX
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High volume, so not very caring. Attention to detail is lacking in pre owned prep. Prices are ok if you negotiate for something that has been sitting. Attention to detail is lacking in pre owned prep. Prices are ok if you negotiate for something that has been sitting. More
Reached to this dealership regarding a vehicle I am interested in on the phone since it is a drive for where I live, and so I can plan if I can look up other cars. Used car manager picks up the phone, interested in on the phone since it is a drive for where I live, and so I can plan if I can look up other cars. Used car manager picks up the phone, says that the car is available with possibly a pending sale, and I asked if I can drive the car and he said he will check. He connected me with a sales agent and I asked the sales agent if I can test drive the car and he said yes. When I was close to the dealership, the sales agent called and told me that I would not be able to drive the car since it is on a lift and the service technician went home for the day with the car key with him. I still went on and the sales agent offered to just look at the car at the shop since I would not be able to drive. We went to the shop and the technician is right there working on the car. I was not able to drive but I was able to look at it, however I was requesting to put the hood down so I can check but they said that I cannot do that for some reason. We went back to the agent’s desk to discuss pricing, and came up with a deal. It took almost a week to pick up the car, but that is not terribly a complete issue, however upon final inspection of the car, there is a crack on the windshield that they did not fix. This review is a narrative of what happened without including any negative or emotionally charged wording. More
Best service in the country! ! Timmy Tran is the very best service rep imaginable!! I will continue to drive a Honda so that TT will always be my rep. ! Timmy Tran is the very best service rep imaginable!! I will continue to drive a Honda so that TT will always be my rep. More
I have been a customer of this dealership for 14 years. We have purchased three vehicles here and have always been impressed with the professionalism, service, and attention to detail they have shown. Th We have purchased three vehicles here and have always been impressed with the professionalism, service, and attention to detail they have shown. They have always been honest with us and we have trust in our dealings with them. They have never let us down. Highly recommend. More
Excellent Service department! I cannot say enough.. The Team is always helpful, responsive, constant updates on where they are at if you have a lengthy service. I have always br I cannot say enough.. The Team is always helpful, responsive, constant updates on where they are at if you have a lengthy service. I have always brought my vehicle here, I do not go to different shops, they always offer something, a better cost or discounted rate. They are constantly busy, cars pulling in starting 7 am and all day long, that should give you the thought that they are the best in the area. Techs get it done and done right! More