David McDavid Honda of Frisco

Mel Flowers was knowledgeable, professional, and friendly. Also, when I went to pick up my car one of the other service reps noticed Mel was in a long discussion with another client so she jumped i friendly. Also, when I went to pick up my car one of the other service reps noticed Mel was in a long discussion with another client so she jumped in to get me on my way (without any prompting). Customer service like this is rare. Thank you - More

Always professional and fast service at McDavid Honda Frisco,TX.I brought my car in for an oil change and Manufacturer repair . [Mr.Kelvin] kept me updated on the progress and was very polite. They finis Frisco,TX.I brought my car in for an oil change and Manufacturer repair . [Mr.Kelvin] kept me updated on the progress and was very polite. They finished the job on time and my car came back sparkling clean. It’s comforting to trust a service department this much. Thanks for the great work!" More

Best one near Plano. On time service delivery. Good service. Easy appointment booking via phone On time service delivery. Good service. Easy appointment booking via phone More

George Purtseladze was super easy to work with and made the whole buying experience go extremely smooth. Deal was all pretty much done over text before I came in and was back out the door in under 3 hours. the whole buying experience go extremely smooth. Deal was all pretty much done over text before I came in and was back out the door in under 3 hours. Upfront and fair pricing and no high pressure. Met my needs and would 10/10 recommend. More

It was very helpful that the person in charge took time to explain the test results and repair at the end. to explain the test results and repair at the end. More

I had a great experience with my salesperson Grant. My old CRV was a 2011 so new car a necessity. Never felt pressured. Have a beautiful new car and very happy My old CRV was a 2011 so new car a necessity. Never felt pressured. Have a beautiful new car and very happy More

My Technician was polite and took time to explain things to me regarding the services needed on my vehicle. to me regarding the services needed on my vehicle. More

It’s a waste putting in a review because nothing will change. I purchase a new car 1 to every 2 years and I have purchased about 25 new cars from different manufacturers in many different states and fou change. I purchase a new car 1 to every 2 years and I have purchased about 25 new cars from different manufacturers in many different states and found your dealership in whole is the worst dealer I have experienced. The people that answer the phone are rude and abrupt, the people that set up a service appointment are clueless. Your service staff don’t give a crap about any photos you show them of what was going on. My car was ready for pickup 3 hours before I could get there but I still had to wait 20 minutes before I got my car. Anytime I call and asked to speak to management or general manger of the dealership I get put on hold and no one ever picks up, or I get a manager will get back to you but they never do,, or the managers are not here or in a meeting. Your dealership is set up to burn and churn and you count on the Honda reliability to keep complaints low, so you really don’t give a xxxx about a complaint. I have plenty of time to put my experience on every site I can. I am tired of the poor customer service that plagues our society. More

Had a real pleasant experience with Terrance Mayberry, we bought a new Honda CRV... this is the best car buying experience that we have ever had. We have been in the Honda Family for over 30 years. We rece bought a new Honda CRV... this is the best car buying experience that we have ever had. We have been in the Honda Family for over 30 years. We received exactly what we wanted, no hassle. I would recommend David McDavid Honda of Frisco for any of their car buying experiences. More

I had a great experience with Tyler Jordan. I had several issues with my car and brought it the day before we were supposed to have inclement weather and also needed to leave in time to pick up I had several issues with my car and brought it the day before we were supposed to have inclement weather and also needed to leave in time to pick up my daughter from school. Tyler was so helpful and really made sure to address all the issues. He even provided me a loaner car so I could make it to my daughter's school on time for pick up since repairs would take longer than expected. He checked in with me regularly and gave me status updates on my car. I really appreciate his help. It was 5 star customer service! More