David McDavid Honda of Frisco

We had a great car buying experience! Helpful,friendly and detailed staff, who helped make the car buying process easy. I would highly recommend to family and friends. and detailed staff, who helped make the car buying process easy. I would highly recommend to family and friends. More

Masud was a cool guy. He was polite, helpful, and generous when it comes to car sales. There was a little bit of pressure, but he seems to be an expert on Honda models. They took a bit long preparing generous when it comes to car sales. There was a little bit of pressure, but he seems to be an expert on Honda models. They took a bit long preparing the car for the drive-out, but the finished work was flawless. The atmosphere of the dealership was fairly relaxed, and the manager was fair in pricing. Overall, a great experience. More

Avoid David McDavid Honda of Frisco Service Department like the plague! When I bought my 2019 Pilot they were one of three Honda dealers that participated in my credit unions purchase program. Since th like the plague! When I bought my 2019 Pilot they were one of three Honda dealers that participated in my credit unions purchase program. Since they were the closest of the three, we bought there. Their deal was OK and the financing through Honda Finance met the interest rate offered by the credit union. The Pilot was due for routine maintenance and had a recall. I made an 11:00 AM appointment through their web site. When I arrived at the service department the man who greeted me was wearing a mask but it did not cover his nose. I saw a total of four employees with masks which did not cover their nose. My service advisor was Justin. He checked in my vehicle and told me it should be done around 3:00 to 4:00 PM. When I hadn’t heard from him at 5:00 PM, I sent him a text at 5:15 PM. When I hadn’t received a reply by 6:00 PM I called. There was no answer so I left a message. Since the service department closes at 7:00 PM my wife drove me over there at 6:30 PM. The service advisor, Justin, had left for the day, but another advisor was able to find my paperwork so I could take the vehicle home. This experience was very similar to my experience when my vehicle was due for its first scheduled maintenance. At that time I was also wanting to get luggage rack crossbars installed. (This would require purchasing the crossbars as well as installation.) I called the service advisor to whom I was introduced at purchase time, Mike. When I received no response, I called several additional times (about twice a week) for two weeks. I finally made an appointment via the web for my scheduled maintenance and skipped buying the crossbars. When I wrote of my experience in a review the service manager replied asking me to call him directly to schedule installation of the crossbars. When I called the service manager, he also never returned my call. More

They made purchasing our new car so painless. They gave us a very fair deal without having to go back-and-forth 1 million times And without trying to upsell us or hard-sell us on things we didn’t want or n us a very fair deal without having to go back-and-forth 1 million times And without trying to upsell us or hard-sell us on things we didn’t want or need. This is how car buying should be More

What a great buying experience! Our visit began virtually and ended with the financial transaction at the dealership. Shoaib and Garret were prompt and professional and our interaction was terrific. They did and ended with the financial transaction at the dealership. Shoaib and Garret were prompt and professional and our interaction was terrific. They did exactly what they said they would do throughout the entire buying process. We worked primarily with Shoaib and I've got to tell you - ask for him when you go look for your next vehicle! He is so knowledgeable, worked hard to give us everything we asked for and is just a pleasure to work with. Even after the sale I was able to reach out and Shoaib continues to provide excellent customer service. This is where and who you will want to work with on your next purchase. More

Shoaib is friendly, professional and easy to work with. No pressure, fair and upfront pricing. Test drive with simply toss you the key and will see you when you get back. Best test drive I have ever had. No pressure, fair and upfront pricing. Test drive with simply toss you the key and will see you when you get back. Best test drive I have ever had. More

I have a terrible experience with Camden Chumbley, Gina Neely and now one of the Sales Managers (Michael Baker) is not responding. They were supposed to install a handsfree rear hatch opener for $500. Af Neely and now one of the Sales Managers (Michael Baker) is not responding. They were supposed to install a handsfree rear hatch opener for $500. After 2 weeks of no communication I contacted Camden who kept running me around after he said (in an email) that they would put that $500 toward the loan if I wanted. I said yes and it has still yet to be done, several weeks later. Now no one will respond to me. More

Service was a little slow but once they came to me I was in and out quickly. Thanks to Shoaib and Willie for the best experience on Saturday, August 15th, 2020 and today, August 19th, 2020 in and out quickly. Thanks to Shoaib and Willie for the best experience on Saturday, August 15th, 2020 and today, August 19th, 2020 More

I can’t believe their customer service, I went to battery change this morning, everything went well until I picked my car and release that my vape ( electronic cigarette), It wasn’t in my car, still I was change this morning, everything went well until I picked my car and release that my vape ( electronic cigarette), It wasn’t in my car, still I was inside the dealer anyway go back to service station to meet my advisor KELVIN JONES, I told him I left my vape inside my car and couldn’t find it, he checked my car as well he searched very well even there was another employee he searched the car as well!! It wasn’t in my car, I am %100 sure I left in my car, it seems like They really didn’t care!! I am so pissed, can you imagine leaving your car some item when they returned some of your stuff not in your car and that one was expensive almost paid 100$. I bought 2 car there at this dealer ship. Well it seems like it was my last visit them, I will never take my cars there or buy car even i wouldn’t recommend them anymore. Guys please when you take your car over there please don’t leave any of your belongings inside of your car, you have a big chance it will me missed or you name it!! More

The experience was made very easy by McDavid and their staff. Shoaib and Fahad were very informative, helpful, and laid out the process of buying out my lease in very simple terms. They also made it ver staff. Shoaib and Fahad were very informative, helpful, and laid out the process of buying out my lease in very simple terms. They also made it very easy to understand each of my options as well. Highly recommend. More