
David McDavid Honda of Frisco
Frisco, TX
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Very helpful I didn't buy my car from Sergei or even from this dealership, but he was so helpful to me. I met him through my service adviser and he agreed to give I didn't buy my car from Sergei or even from this dealership, but he was so helpful to me. I met him through my service adviser and he agreed to give me "new buyer lessons" that I did not receive from the dealer I bought the car from. He was helpful, knowledgeable and personable. That says a lot, since he had nothing to gain from helping me. More
Bait and switch Miserable experience. Was sent to waiting area 30 minutes for sales person that was out to lunch. Finally referred to Alternate employee who repeatedl Miserable experience. Was sent to waiting area 30 minutes for sales person that was out to lunch. Finally referred to Alternate employee who repeatedly attempted to sell me a vehicle I wasn’t interested in. I will tell everybody that will listen to avoid David McDavid. Where do you get educated to become that devious? You led me to believe through your website, on the phone and Edmunds website that the vehicle I was interested in had been repaired. When I arrived, not only was it still damaged but you wanted to sell it to me as if it was a new vehicle? Although your dealership is presently under construction I’m confident when complete your massive state of art auto mall property will be beautiful! Good luck selling enough cars to subsidize the expansion More
Car was taken back. This place will have you thinking you got a car then boom they call you back and tell you to bring the vehicle back. Still waiting on my down payment This place will have you thinking you got a car then boom they call you back and tell you to bring the vehicle back. Still waiting on my down payment refund they have not processed it. They never know what going on. If they say they are going to call you back they won’t. More
Great price and attention to detail This dealer really wanted my business and showed it from start to finish and after the sale, too!! Sergei Medushevski was my salesman. He was very pr This dealer really wanted my business and showed it from start to finish and after the sale, too!! Sergei Medushevski was my salesman. He was very professional and knowledgeable and was very patient during the negotiating process, and did not pressure me. The financial manager was a pleasure to deal with and moved the closing process along quickly. Delivery was perfect! Sergei has followed up twice now by phone to make sure I am happy and absorbing all the new gadgets. Ask for him when you go there!! More
Terrible Communication, Failure to Do What’s Promised We purchased a Honda Certified 2016 Honda Odyssey from David McDavid of Frisco. The vehicle had a strange shudder/tachometer indication on test drive, We purchased a Honda Certified 2016 Honda Odyssey from David McDavid of Frisco. The vehicle had a strange shudder/tachometer indication on test drive, and one open recall that we were assured would be taken care of before the vehicle left the lot. The shuddering was fixed with a transmission software update. The car then sat completed for days without ANY communication from the service team. When there was communication on tech said it was complete while the other said they hadn’t even started on it yet! However when we went to pick up the vehicle (a whole week after we bought it) the brakes were shuddering so bad it was shaking the steering wheel. we had to make a THIRD trip to the dealership (30min drive for us) and pick up another loaner car which meant transferring car seats etc. to have them fix the brakes. Once that was taken care of we were set to wait for our plates. We then find out that the recall had not been taken care of and we would have to go back and drop off our “Certified” van again. But they wouldn’t have a loaner for a week, which meant our dealer tags were expiring, therefore another additional trip. The communication in this place is terrible. Stay as far away as possible. The one saving grace was our salesman, Victor Berry. He bent over backwards every step of the way trying to push to get things done. Seriously terrible service department. More
He Makes Buying a New Car Painless Buying a car is not easy, but Sergei made it a smooth and easy process. He was patient with me and my family, answering all of our questions, and taki Buying a car is not easy, but Sergei made it a smooth and easy process. He was patient with me and my family, answering all of our questions, and taking his time to explain the entire process to us from start to finish. The following day I had a concern about the car, and he worked with me immediately to have the concern resolved (my car is in perfect shape)! I cannot speak highly enough of Sergei, and I highly recommend him to anyone looking to buy a car from David McDavid. More
New Honda Accord EX-L Purchase We bought a new Honda Accord EX-L as a surprise birthday present from this dealership for my brother who lives in Plano Texas. We actually live in Ne We bought a new Honda Accord EX-L as a surprise birthday present from this dealership for my brother who lives in Plano Texas. We actually live in Nevada. This dealership was awesome to deal with and so was our sales representative Patrick Spielman. I would highly recommend this dealership to anyone looking to purchase a new and affordable Honda at a fair price, as they treated both my brother, his wife, and myself very well. Great job Patrick and David McDavid Honda! More
Excellent Service Timmy Tran is hands down the best advisor you can have when servicing your Honda. Thank you for always looking out for us! Ask for Timmy, you won’t Timmy Tran is hands down the best advisor you can have when servicing your Honda. Thank you for always looking out for us! Ask for Timmy, you won’t be disappointed! More
Customer Delightful I really loved the way he showed me a car. He didn’t force me for anything. The way he communicated to is really awesome. Loved buying car because of I really loved the way he showed me a car. He didn’t force me for anything. The way he communicated to is really awesome. Loved buying car because of Hossein .i would recommend this dealership who has zero knowledge of buying a car. They will take care of everything. More
Great deal, awesome experience I inquired about a certified used Honda and I was contacted by Patrick Spielmann. Patrick was helpful, straight forward, never pushy, and honest. He c I inquired about a certified used Honda and I was contacted by Patrick Spielmann. Patrick was helpful, straight forward, never pushy, and honest. He checked the car to answer my questions via a phone call that might save me the trip to the dealership if it was not what I was after. I test drove the car and we agreed to a good price. The next day, he came in on his day off to help me through the paperwork. He even helped me with returning the rental car so that I could easily drive away in my new car. Great experience and I recommend Patrick Spielmann if you are looking to buy a car. More