David McDavid Honda of Frisco
Frisco, TX
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I brought in my 2024 Honda Pilot TrailSport due to a knocking sound at the front passenger side. Troubleshooting was quick and found the problem was the strut. Parts ordered and brought in my vehicle t knocking sound at the front passenger side. Troubleshooting was quick and found the problem was the strut. Parts ordered and brought in my vehicle the following day. Wait time to perform the service was about 2 hours. Tim Tran was very helpful. More
Terrible experience. I shopped online and purchased 2 new minivans for my work. I confirmed amounts due as I was paying via cashier's check, and did everything I could on I shopped online and purchased 2 new minivans for my work. I confirmed amounts due as I was paying via cashier's check, and did everything I could online before I arrived. I submitted all forms online to Nabeel Alghussain and my salesperson, James Brown. I scheduled an appointment to finish up paperwork and pick up the cars the next day. When I arrived, I waited more than 2.5 hours for the transactions to be done. I was told by the supervisor, Nabeel Alghussain, that it was taking so long because it was "my mistake to buy at the end of the year" and that they only had 5 people to do paperwork. I explained to him that I had done everything I could to make it a smooth transaction and reminded him that he, himself, had scheduled my appointment. He'd had more than 24 hours to get all documents completed for me to simply sign. James, also, did nothing other than talk with me on the phone/email to move the sale along. He got coffee, water and snacks while I waited to be serviced. I could see him avoiding returning back to his desk where I continued to wait. The dealership had a number of people simply milling around, but only a few people actually working to get people's deals completed. I went there for price on two minivans, but I would pay more elsewhere that values customers' time and works to make the experience positive. I did, immediately after my visit, reach out to the recommended female supervisor of the dealership the day after my visit, but wasn't contacted back. I explained, the day of my visit to Nabeel Alghussain that this was a terrible experience. He told me that I could go elsewhere. He then walked his statement back and said that my timing was the issue. I would NEVER return. More
I have been taking my Honda to David McDavid Honda of Frisco for last 20 years. Excellent service done every time I brought my car here. My service advisor Timmy Tran is the best person to work with. He Frisco for last 20 years. Excellent service done every time I brought my car here. My service advisor Timmy Tran is the best person to work with. He does take care of my vehicle issues with utmost courtesy with diligence. More
I had a great experience buying my new Honda Civic Hybrid at McDavid of Frisco. Sales consultant Antero Rebaza did a great job at helping me find a car and go through the process of buying it. Very happy wit at McDavid of Frisco. Sales consultant Antero Rebaza did a great job at helping me find a car and go through the process of buying it. Very happy with my experience. More
"I recently had my vehicle serviced at David McDavid, and the entire experience was exceptional. My service Advisor: Uy Vu was fantastic—they took great care of my vehicle and provided genuine recommendatio the entire experience was exceptional. My service Advisor: Uy Vu was fantastic—they took great care of my vehicle and provided genuine recommendations for necessary maintenance without being pushy. More
Robert Stevenson from McDavid Honda Frisco helped me in end to end process of buying my new Honda Civic, which helped me in getting the right price and color which I’m so important for me. Thank you for gr end to end process of buying my new Honda Civic, which helped me in getting the right price and color which I’m so important for me. Thank you for great service from Robert, More

