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David McDavid Honda of Frisco

Frisco, TX

4.0
1,111 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,111 reviews

June 20, 2018

The dealer Y Kim offended me. After I gave my preferred price for a car, the dealer Y.Kim said "There are lots of dealers out there. Go to them!" He was extremely rude and emotiona More

by Sam218
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yong Kim
Jun 20, 2018 -

David McDavid Honda of Frisco responded

Thank you for bringing this to my attention, Sam. I am so sorry that this happened as I can assure you that this does not meet the standards of customer service we aim to provide. We value your business and hope to have an opportunity to serve you better in the future. In the meantime, we will utilize your feedback to improve in our sales department so that this does not happen again. Thank you so much and again we apologize that we were unable to meet your expectations.! Sonia Heredia, GM

June 13, 2018

Finance and Your Website Jesse made the horrible experience of buying a car at your dealership bearable . I had my car totaled and needed another one. I hate buying cars beca More

by Prm0317
Recommend Dealer
Yes
Employees Worked With
Jesse Thompson
Jun 15, 2018 -

David McDavid Honda of Frisco responded

Thank you for bringing this to my attention. I am so sorry that this happened as I can assure you that this does not meet the standards of customer service we aim to provide, but I am glad to hear that Jesse was helpful during your visit. We value your business and hope to have an opportunity to serve you better in the future. In the meantime, we will utilize your feedback to improve in our finance sales department so that this does not happen again. Thank you so much and again we apologize that we were unable to meet your expectations.! Sonia Heredia, GM

June 07, 2018

Buying Experience Jesse made our buying experience very easy. He was very attentive and streamlined the process for us. We would purchase a vehicle from Jesse again in More

by KWW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Thompson
June 05, 2018

Customer Service at it's Best... Doug White is Superb! I was extremely impressed the Customer Service and my new car purchase. Doug White is one of the best sales reps I've ever met. He was extremely good More

by Larry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amarea Liner, Doug White
June 04, 2018

In and out with minimal hassle We went in knowing exactly what we wanted, Doug was able to help us find nearly the best matching vehicle. As with all dealerships, there was some up More

by Aguyagirland2oldpeople
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron and Jordan, Doug White
June 03, 2018

Todd is the best! We’re so grateful to Todd for his help in finding and leasing us our new Pilot! He was patient and worked with us to find exactly what we needed at ou More

by Tuffman19!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Wilmes, Malory Vicks
June 02, 2018

No service mind and bad quality control I was happy to be able to schedule the maintenance within a short time frame. However, Kavin who I selected for a service refuse to come by and got a More

by Sam6218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelvin Jones
Jun 05, 2018 -

David McDavid Honda of Frisco responded

Thank you for bringing this to my attention Sam. I am so sorry that this happened as I can assure you that this does not meet the standards of customer service we aim to provide. We value your business and hope to have an opportunity to serve you better in the future. In the meantime, we will utilize your feedback to improve in service. Thank you so much!

May 31, 2018

Great car purchase all around Doug White was an amazing salesman. He helped me find the perfect car for me. We worked together to find a car I liked that fit well within my budget. More

by Makenzie07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
May 31, 2018

Great customer services, and good inventory Here Customer services is the best, they good inventory and great on finding u the right vehicle. I got a good deal on my Honda Accord. More

by Awais0824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shakeel Ahmed management , Mike Myers
May 28, 2018

Exceptional pricing and especially service Doug with assistance from Bob were the best I’ve experienced. Hoss made the deal possible for my wife and me to drive this incredible car. I traded More

by Scot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug White
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