
David McDavid Honda of Frisco
Frisco, TX
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Sonia is great! Update: Sonia the GM helped me get the problem solved. There really should be more women in the car business! Bought two cars from this dealer and Update: Sonia the GM helped me get the problem solved. There really should be more women in the car business! Bought two cars from this dealer and a lot service work here. Looking back, I 'm not going back. They don't send out recall notices. My CRV now have door actuator problems and just found out Honda offered to replace all of them in 2015. I was not notified by this dealer, even though I had my cars serviced there. They are great at making money, not so much about taking care of customers. Very disappointed! Not going back myself and letting my friends make the same mistake. More
New car lease This is my 4th vehicle lease from David McDavid and from start to finish, the process couldn't have been easier and the people couldn't have been nice This is my 4th vehicle lease from David McDavid and from start to finish, the process couldn't have been easier and the people couldn't have been nicer! More
Amazing dealership This dealership is professional, kind, and quick! I was in and out with no hassling, no hidden agendas, and extremely nice people. Thanks, McDavid H This dealership is professional, kind, and quick! I was in and out with no hassling, no hidden agendas, and extremely nice people. Thanks, McDavid Honda! More
Purchased a 2015 Honda Accord EX with low miles I was looking for a good used Honda Accord for my son to drive. I had been watching a 2015 Accord EX on the web and decided to take my family in to lo I was looking for a good used Honda Accord for my son to drive. I had been watching a 2015 Accord EX on the web and decided to take my family in to look at it. I test drove the car, but the price was a bit off. I worked with Eddie and Jesse. Jesse worked with my wife, on a separate day, to make an offer on the car that we could not refuse. My son is extremely pleased with the car, as am I. And I can say that Jesse was the perfect man for the job. He is concerned with your needs first, car second. In the end that made the buying experience that much better for me. We have purchased 3 cars, this being the 4th, from the dealer, and Jesse will be my go to guy from now on... Thanks. More
Great Experience I just bought my 4th car from McDavid Honda in Frisco. I started with an email inquiry and was treated to open and honest conversation. I made an appo I just bought my 4th car from McDavid Honda in Frisco. I started with an email inquiry and was treated to open and honest conversation. I made an appointment to meet with Keith and was promptly met upon my arrival. My test drive was fun, and I was never asked the typical salesman questions. Upon return to the dealership, I never felt pressured and was treated with respect. I felt as if every option was presented to me, and I was able to make a well-informed decision. After we agreed on the price, my experience with the finance department was also very professional. I will never go to another Honda dealership. More
First time buying a new car Jesse made this entire process peaceful, ease of mind, and stress free for me (as a first time buyer) and my family. I was very nervous going into thi Jesse made this entire process peaceful, ease of mind, and stress free for me (as a first time buyer) and my family. I was very nervous going into this process because you hear all the horror stories of dealerships trying to finagle you into something you don't need. Jesse was on the same page with me from start to finish. He knew what my wants were and what my needs were and he was able to provide me both in a very professional way. I would do business with him again and again, no questions there. More
Good experience with used car purchase I had a good experience with used car purchase. The process was easy and quick. Friendly staff. Was able to close the deal fast and at a good price. I had a good experience with used car purchase. The process was easy and quick. Friendly staff. Was able to close the deal fast and at a good price. More
Above and beyond! I am on a budget & it's tight. I was all over the place looking for the right car at the right price. I was referred to Masud through an acquaintance I am on a budget & it's tight. I was all over the place looking for the right car at the right price. I was referred to Masud through an acquaintance who stated he would take care of me & work to get me into a car that's reliable, good on gas, & fairly priced. Well, Masud delivered. He stuck with me for 5 consecutive days. He never once refused to help me get home even though I appeared ambivalent about purchasing from David McDavid. Masud worked hard to make sure I was satisfied. His manager Shakeel heard me out so we could work together. Masud got me a great deal on a reliable vehicle! Ron in financing helped me too. The whole team worked together to help me afford both the car & warranty within my proposed budget. I'll repeat: both car & warranty within my proposed budget! The shuttle guys are top notch as well. All were friendly & conversational. They drove safe while transporting me several times to & from the dealership. I will be going back & sending friends plus family their way in the future. Thanks David McDavid!!! More
Exceptional!! Look for Scott Williams Clean, Well prepared, have coffee stations as well as free water bottles and the best thing from the dealership is you will have THE BEST sales consul Clean, Well prepared, have coffee stations as well as free water bottles and the best thing from the dealership is you will have THE BEST sales consultant Scott Williams this guy made me log into my computer and come to this site and rate him. That's how awesome job he did for me. If you are planning on buying new or used doesn't matter just look for Scott Williams and he will bring your car purchasing experience to the next level. Thank you Scott!!! More
Teamwork Spirit - Happi & Gina Pre-owned Vehicle Customer, I was searching for a very specific vehicle, an '08 or later Honda Element EX AWD with one owner and a complete service Pre-owned Vehicle Customer, I was searching for a very specific vehicle, an '08 or later Honda Element EX AWD with one owner and a complete service history. I found an ad posted for a 2008 Honda Element by McDavid Honda of Frisco which had all the aforementioned pedigree. As I live in Albuquerque, NM, I was not able to simply drop by and examine the vehicle. So, I made a call to the dealership and both Happi (Cedric) and Gina were exceptionally helpful in locating the Element, which was a trade-in but had not been delivered to the dealership by the owner's, as they were waiting for delivery of a new Pilot. Moreover, the Element had yet to go through service and detailing at this point. So I completely relied on Happi and Gina to go the extra mile to check on the vehicle the best they could under the circumstances. Over a three day period, Happi and Gina went way above and beyond by checking the tires, taking pictures, and running all over the lot as the Element was moved from place to place. Their extra effort was the deciding factor in my making the decision to take a closer look which meant driving out from Albuquerque. I met Happi and Gina at the dealership as the doors opened for business and they were both as helpful and professional as they were over the phone. Happi was patient and congenial as my brother and I examined the Element from top to bottom, inside and out. Gina worked with me tirelessly over the final agreed upon price and we were able to FINALLY close the deal. I don't know if many people in this situation would have been so helpful considering they had to split the sale on a mid-priced used vehicle, but my hunch at this dealership is, Yes. It has been over a week since I purchased the Element and it is as met and exceeded my expectations. Based on what I saw on the lot and my own experience with the Element, I believe that McDavid of Frisco keeps in stock only quality pre-owned vehicles. The only negative experience was with the folks in the detailing/cleaning of the Element just before it was delivered to me. They did a fine job detailing the car, but 3 items were removed from the vehicle while going through the detail process: 1. Moonroof sunshade - rolled up and removed by one of the guys in detail. Fortunately, Happi tracked down the sunshade and had to convince the detail guys to hand it over (I watched as they first shook their heads and denied they had seen it and then reached behind their supply area and handed it to Happi) 2. Owner's Manual & Document folder - The owner's manuals were removed and I'm not sure what happened to the folder, but it was 100% in the glovebox just before the Element went to be detailed. I have since been to my local Honda dealer and they said it's very difficult to get the Honda document folder without buying the complete set of manuals. 3. "Realtime 4WD" sticker - For some inexplicable reason this factory sticker, located on the back window, was removed when going through detail. Small cosmetic detail, but annoying nonetheless. Initially, while filling out this rating, I was going to give the, "Your overall rating of this dealership" four stars, but I think while annoying, I didn't want the actions of one or two people tarnishing the professionalism and excellent service of this dealership. So my takeaway from my experience is that I would highly recommend McDavid of Frisco whether buying a pre-owned or new vehicle and I will likely be a return customer in the future when my wife and I are ready to purchase a new vehicle, likely a Honda. More