David McDavid Honda of Frisco

It was wonderful. Scott was fantastic! Very knowledgeable! We would definitely consider coming back and working with him. The car is very nice and I am very happy!! We’ Scott was fantastic! Very knowledgeable! We would definitely consider coming back and working with him. The car is very nice and I am very happy!! We’ll be back in 2 months to work with Scott and trade in a Lexus for a brand new Accord! More

Doug White in Sales is Excellent We purchased a 2017 Honda Pilot and Doug was our sales person. He was excellent! He went over all of the features of the car and took time with all o We purchased a 2017 Honda Pilot and Doug was our sales person. He was excellent! He went over all of the features of the car and took time with all of us to make sure we were comfortable with the vehicle. He is very personable and the test drive allowed us to get a good feel of the vehicle before we purchased it. WIlliam Stalik was very helpful and made the purchase easy, He answered all of our questions and provided us with all of our options. John Pomfrey in Finance was very friendly and extremely helpful in explaining the warrantee. The process to purchase this vehicle was great! We appreciate everyone's commitment to our satisfaction and comfort. More

Purchasing used vehicle Jessy Thompson, the sells person was absolutely honest and will tell you all you need to know about the vehicle upfront Which at least for me made the Jessy Thompson, the sells person was absolutely honest and will tell you all you need to know about the vehicle upfront Which at least for me made the purchasing experience wonderful. Finance department on the other hand was all about selling you additional coverage you mighty not need. For Jessy Thompson it is FIVE STAR. The vehicle come with one car key and I demanded to have another additional key and Jessy Thompson agreed. It has been 4 days since I purchased the vehicle and just left a voice msg for Sandra Hernandez service Dept. to take care of this. I will inform you if this part of the missing part will be tak n care of. Over all experience is not bad. More

Excellent customer service I have a 2014 Odyssey Touring Elite, that had a strange issue. Sometimes and at total random with no rhythm at all, it wouldn't recognize that the gea I have a 2014 Odyssey Touring Elite, that had a strange issue. Sometimes and at total random with no rhythm at all, it wouldn't recognize that the gear stick is in park, therefore, it will not let me lock the vehicle and/or a system start warning indication would pop up and it wouldn't want to start. Since, this would happen at random, it was hard to have the issue reproduce when I would take it to the service department, so there was a little bit of a guessing game. Eventually, I ended going there 3 or 4 times within a 2 week period. Finally the problem got diagnosed right and the repair was done, however due to all the hassle, I was given a very huge discount on the final repair bill. The actual issue was close to $500 to repair but in fact I only paid about $170 and the rest was discounted to make it up for me. I was extremely satisfied with the entire experience and how it was handled. I understand that it's hard to diagnose an electrical issue when you can't reproduce it at the time of diagnosis. Everyone was extremely professional and I truly felt I was in good hands and they were doing everything they can to make the repairs as fast as possible and they were accommodating my situation as much as its humanely possible. Initially my service advisor was Victor Segura and due to a family emergency Victor had to leave for several days, but he made sure to hand over my repair history to Joe Robert. They are both AWESOME. I couldn't have been any happier going anywhere else or dealing with anyone else. They are both extremely knowledgeable and very mindful and caring of the customer. For any future incidents, I will be going back to see them because I know I wouldn't be in any better hands. I recommend David McDavid Honda of Frisco %100. They have gained my full trust for all my service needs. Victor and Joe, thank you very much, along with the mechanic behind the scene and everyone else that was involved in making the situation as smooth as possible. You guys are a great team. More

Buying Experience Jesse made our buying experience very easy. He was very attentive and streamlined the process for us. We would purchase a vehicle from Jesse again in Jesse made our buying experience very easy. He was very attentive and streamlined the process for us. We would purchase a vehicle from Jesse again in the future. More

Customer Service at it's Best... Doug White is Superb! I was extremely impressed the Customer Service and my new car purchase. Doug White is one of the best sales reps I've ever met. He was extremely good I was extremely impressed the Customer Service and my new car purchase. Doug White is one of the best sales reps I've ever met. He was extremely good in letting me know what I needed to know ever step of the way. There was no pressure, only concern. He did a comprehensive review of the car before I left. He spent a lot of time making sure I was comfortable. I couldn't have had a better experience. I highly recommend this Doug and this dealership. More

In and out with minimal hassle We went in knowing exactly what we wanted, Doug was able to help us find nearly the best matching vehicle. As with all dealerships, there was some up We went in knowing exactly what we wanted, Doug was able to help us find nearly the best matching vehicle. As with all dealerships, there was some upsell, but they didn’t pushback too hard to our refusal on upgrades and warranties we felt we didn’t need. 3 hours in and out, but we never felt like we were kept waiting, and the process was as smooth as we could’ve hoped (for buying a car). Doug was available immediately after the financial piece of the sale, and made sure I was familiar with the ins and outs of the new vehicle before driving off the lot. Nice people. More

Todd is the best! We’re so grateful to Todd for his help in finding and leasing us our new Pilot! He was patient and worked with us to find exactly what we needed at ou We’re so grateful to Todd for his help in finding and leasing us our new Pilot! He was patient and worked with us to find exactly what we needed at our perfect price. Thanks, Todd! More