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David McDavid Honda of Frisco
Frisco, TX
1,087 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,087 reviews
January 05, 2017
Excellence Personified! I want to thank the David McDavid Honda team in Frisco for the most wonderful car buying experience! Your team of professionals were excellent. Our fi I want to thank the David McDavid Honda team in Frisco for the most wonderful car buying experience! Your team of professionals were excellent. Our first phone call was from Michael Davis and he got the ball rolling. We really wanted to be wise in our choice of a vehicle and so we visited at least three times and were able to work the most with Carl Scott due to our schedules. He was thoughtful and kind and helped us through the process, even taking the time to serve us on his birthday! He was knowledgeable of the Odyssey and was able to aid in the electronics and virtually everything we needed regarding the purchase. We also worked with Ron Jackson in the financial dept. Once again, we were met with excellence! We had such a lovely experience, I wanted to share it with you. Thank you for gathering a team that is worthy of praise! We do feel like we have joined a family that welcomed us and have served us beyond expectation! More
by Snowontop
Employees Worked With
Michael Davis, Carl Scott, Ron Jackson
December 31, 2016
Slow check out ! I went for an oil change via the express lane and yes it was fairly busy time, however I waited for ever to check out after the car was ready. That is I went for an oil change via the express lane and yes it was fairly busy time, however I waited for ever to check out after the car was ready. That is unacceptable for a dealership of this caliber. I will not come back again if I have another experience like that the next time that I bring my cars for service. Further more I don't think the service reps need to be the cashiers as well as especially on express in and out type of services there is got to be another way to check people out a lot faster. More
by SAM PAPAGIANAKIS
Employees Worked With
The employees were very busy not their fault, the shop needs to hire more cashiers !!
November 17, 2016
Outstanding service I just wanted to take a moment to thank this dealership, particularly my service advisor Kelvin Jones for outstanding service. I came in to get a sim I just wanted to take a moment to thank this dealership, particularly my service advisor Kelvin Jones for outstanding service. I came in to get a simple oil change but his knowledge of my car was superb. He helped me understand the problems and how this might affect me long term. He even communicated with me during the day to provide status so I didn't have to keep calling in. I went in not expecting much but am thankful that I got him. Thank you Kelvin Jones and McDavid Honda of Frisco for your quality work and communication. More
by wllcdwn
Employees Worked With
Kelvin Jones
November 04, 2016
My Battery Died When my Honda Accord would not start (battery would not turnover) I called Kelvin! He was so helpful and I got my car to David McDavid Honda of Frisco When my Honda Accord would not start (battery would not turnover) I called Kelvin! He was so helpful and I got my car to David McDavid Honda of Frisco where Kelvin met me in seconds. My car had recently turned 100,000 and Kelvin explained what else needed to be looked at/replaced and the costs related to them. I had it done because I have always trusted Kelvin and I know he has my best interest in mind. Kelvin gives me honest information and I give him a lot of credit for the great condition my Honda is in after all these years (12 yrs)! He's always been there when I needed him. More
by NRT1234
Employees Worked With
Kelvin Jones
October 31, 2016
New car purchase We were in the market for a new Honda Odyssey. We worked with Marquis Berry. We were treated excellentby Marquis and his knowledge of what we were aft We were in the market for a new Honda Odyssey. We worked with Marquis Berry. We were treated excellentby Marquis and his knowledge of what we were after. He went the extra mile to show the vehicles side by side so that my wife could compare the colors. Our experience with David McDavid Honda and working with Marquis was excellent. We are very happy with our purchase and will return when we are ready to to purchase our next Honda and look forward to working with Marquis. More
by txjim
Employees Worked With
Marquis Berry
October 27, 2016
Read my review then go buy from Justin@Lute Riley It felt as if Keith, from internet sales, pulled a typical car salesman move on me. As I was driving out there Monday to buy a specific car, it was so It felt as if Keith, from internet sales, pulled a typical car salesman move on me. As I was driving out there Monday to buy a specific car, it was sold by the time I got there. Which in all honesty, I don't believe happened. As a daughter of a car salesman with over 30 years in the business, I'm familiar with the typical sales trick to get you in the door. A "yes we have your car" and then when I arrive, telling me it sold and trying to "make me a deal" on a car I don't want. I drove through afternoon traffic to come in from Plano to Frisco, prepared to buy the car, only to walk in and be told it's been sold. He KNEW I was coming in to buy a specific car and that I was on my way. So even if this "trick" wasn't pulled, it was still a crappy thing to do. I'm disgusted by this business practice, intentional trick or not. The dishonesty, if it was a trick, is deplorable. If it wasn't a trick, the shadiness of selling a car out from under me while I'm on my way is total crap. See where I bought my car and the awesome dealership and salesman Justin, I dealt with by reading Lute Riley Hondas review. More
by Amanda4389
Employees Worked With
Keith-Internet Sales
October 23, 2016
Excellent customer service, Great deal. We came to David McDavid Honda on a glowing recommendation wondering if it was true. Levani, Mosaab and John Brown were even better than advertised. T We came to David McDavid Honda on a glowing recommendation wondering if it was true. Levani, Mosaab and John Brown were even better than advertised. The customer service was outstanding, and we got a great deal on a 2016 Pilot. Couldn't be happier. More
by HappyPilotOwner
Employees Worked With
John Brown, Levani Nadiradze, Mosaab Barazi
October 14, 2016
Honda Recalls I had my car serviced to address a couple of recalls on my vehicle. Unfortunately the location of my symptomatic issue I am experiencing is not covere I had my car serviced to address a couple of recalls on my vehicle. Unfortunately the location of my symptomatic issue I am experiencing is not covered under the recall. Although I am unhappy with the above result, my service advisor CJ Bartle was professional, friendly and very knowledgeable. More
by TPham
Employees Worked With
CJ Bartle
September 28, 2016
Excellent customer service from Thomas Jacobs! From beginning of my car purchase experience to the end with Thomas Jacobs at McDavid Honda of Frisco, the customer service was EXCEPTIONAL! As a fem From beginning of my car purchase experience to the end with Thomas Jacobs at McDavid Honda of Frisco, the customer service was EXCEPTIONAL! As a female, I went in to the dealership afraid of the pushy salesman tactics used at most of the other dealerships I had been to, Thomas was quite the opposite! He was a good listener, understanding, empathetic and very friendly....I have never had such a pleasant car buying experience in my lifetime. He went above and beyond, before, during and after the sale, when I needed his help. I will highly recommend your dealership and Thomas Jacobs to all my friends and family for a great car buying experience! I'm looking forward to driving my new Accord for years to come! Can't thank you enough! More
by Brooksiegirl
Employees Worked With
Thomas Jacobs
September 25, 2016
Car for my daughter We were VERY pleased with our sales experience with Becky. She listened to what we wanted and let my daughter go through her decision process. Becky w We were VERY pleased with our sales experience with Becky. She listened to what we wanted and let my daughter go through her decision process. Becky was patient, informative, and a great communicator. I will be back to buy from Becky! More
by Corporate Raider
Employees Worked With
Becky
