
David McDavid Honda of Frisco
Frisco, TX
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Read my review then go buy from Justin@Lute Riley It felt as if Keith, from internet sales, pulled a typical car salesman move on me. As I was driving out there Monday to buy a specific car, it was so It felt as if Keith, from internet sales, pulled a typical car salesman move on me. As I was driving out there Monday to buy a specific car, it was sold by the time I got there. Which in all honesty, I don't believe happened. As a daughter of a car salesman with over 30 years in the business, I'm familiar with the typical sales trick to get you in the door. A "yes we have your car" and then when I arrive, telling me it sold and trying to "make me a deal" on a car I don't want. I drove through afternoon traffic to come in from Plano to Frisco, prepared to buy the car, only to walk in and be told it's been sold. He KNEW I was coming in to buy a specific car and that I was on my way. So even if this "trick" wasn't pulled, it was still a crappy thing to do. I'm disgusted by this business practice, intentional trick or not. The dishonesty, if it was a trick, is deplorable. If it wasn't a trick, the shadiness of selling a car out from under me while I'm on my way is total crap. See where I bought my car and the awesome dealership and salesman Justin, I dealt with by reading Lute Riley Hondas review. More
Excellent customer service, Great deal. We came to David McDavid Honda on a glowing recommendation wondering if it was true. Levani, Mosaab and John Brown were even better than advertised. T We came to David McDavid Honda on a glowing recommendation wondering if it was true. Levani, Mosaab and John Brown were even better than advertised. The customer service was outstanding, and we got a great deal on a 2016 Pilot. Couldn't be happier. More
Honda Recalls I had my car serviced to address a couple of recalls on my vehicle. Unfortunately the location of my symptomatic issue I am experiencing is not covere I had my car serviced to address a couple of recalls on my vehicle. Unfortunately the location of my symptomatic issue I am experiencing is not covered under the recall. Although I am unhappy with the above result, my service advisor CJ Bartle was professional, friendly and very knowledgeable. More
Excellent customer service from Thomas Jacobs! From beginning of my car purchase experience to the end with Thomas Jacobs at McDavid Honda of Frisco, the customer service was EXCEPTIONAL! As a fem From beginning of my car purchase experience to the end with Thomas Jacobs at McDavid Honda of Frisco, the customer service was EXCEPTIONAL! As a female, I went in to the dealership afraid of the pushy salesman tactics used at most of the other dealerships I had been to, Thomas was quite the opposite! He was a good listener, understanding, empathetic and very friendly....I have never had such a pleasant car buying experience in my lifetime. He went above and beyond, before, during and after the sale, when I needed his help. I will highly recommend your dealership and Thomas Jacobs to all my friends and family for a great car buying experience! I'm looking forward to driving my new Accord for years to come! Can't thank you enough! More
Car for my daughter We were VERY pleased with our sales experience with Becky. She listened to what we wanted and let my daughter go through her decision process. Becky w We were VERY pleased with our sales experience with Becky. She listened to what we wanted and let my daughter go through her decision process. Becky was patient, informative, and a great communicator. I will be back to buy from Becky! More
They want your business. My daughter convinced me to purchase a new car. I went around Dallas looking for a used CRV with low mileage. After visiting five Honda dealers, I wen My daughter convinced me to purchase a new car. I went around Dallas looking for a used CRV with low mileage. After visiting five Honda dealers, I went to Frisco and met Michael Davis. I test drove 4 or 5 cars. Michael was very patient with me and worked out the best deal with his manager. What a difference a professional team makes! Michael does want your business and knows how to earn it. I'm very pleased with my purchase and highly recommend you talk to Michael Davis. More
Not honest Looking for a new odyssey and i need both front and back sensors as they showed me in their test drive vehicle. They convinced me to get a EX-L ( as i Looking for a new odyssey and i need both front and back sensors as they showed me in their test drive vehicle. They convinced me to get a EX-L ( as i also need a RES with split screens) and told me its easy to install and they can do it for me in a day. I agreed, purchased the vehicle and left the car for installation. After two weeks, i get my car back with crappy front sensors which beep for proximity even when parked because they dont know that i am parked. So, now i cannot wait in my car without blowing away my ears and no way to turn off (available in model they showed me). When i asked them to fix it, their answer is "these are after market, not honda installed and this is all you get". And on the rear sensors, there is a dent around the sensors, and thats appropriate as they need to fix it tight. Feel cheated. Dont ever go there More
Friendly and very helpful staff! I'm on the road for at least two hours per day for work and yesterday my car AC blew out right after work. I took my car into the dealership around 6; I'm on the road for at least two hours per day for work and yesterday my car AC blew out right after work. I took my car into the dealership around 6;30 PM and C.J. was able to get me out of the door by 8:30 PM. He even worked with me to find a more affordable option for the fix and I am so grateful for his help. Everyone I encountered there had a kind smile and was very helpful! I highly recommend this dealership! More
NICEST PEOPLE EVER I HAD CALLED TO MCDAVID HONDA TO GET INFORMATION ABOUT MAKING A DEAL WELL AS IT TURNED OUT THAT I MET JEREMY THE MANAGER AND KEITH BURR WHO REALLY WAN I HAD CALLED TO MCDAVID HONDA TO GET INFORMATION ABOUT MAKING A DEAL WELL AS IT TURNED OUT THAT I MET JEREMY THE MANAGER AND KEITH BURR WHO REALLY WANTED MY BUSINESS WELL BOTH OF THEM REALLY WORKED OUT A GREAT DEAL THAT I COULDN'T REFUSE MY BROTHER AND I WALKED OUT VERY HAPPY BECAUSE JEREMY AND KEITH REALLY KNOWS HOW TO TREAT A CUSTOMER WE COULD NOT HAVE HAD A MORE ENJOYABLE TIME BUYING A CAR FOR ME TO SAY THIS FOR A FIRST TIME BUYER AT THIS DEALERSHIP I AM TELLING YOU YOU COULD NOT GO WRONG . THANK YOU FOR A GRRREAT BUYING EXPERIENCE More
Love the staff! I come all the way from Austin just to purchase here! I love the staff and brevity of the process every single time! The staff is so so sweet and know I come all the way from Austin just to purchase here! I love the staff and brevity of the process every single time! The staff is so so sweet and knowledgeable and the coffee is always great. :) Never met a sweet GM! More