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David McDavid Honda of Frisco

Frisco, TX

4.0
1,111 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,111 reviews

April 12, 2016

Just Amazing I met with Samuel Anthony Salas and he's an exquisite Sales Rep. He met my needs and did everything he could to help me get the car i wanted. I really More

by Dewey Birch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Anthony Salas
Apr 20, 2016 -

David McDavid Honda of Frisco responded

Wow, thank you for the 5-star review and kind words, Dewey! It was our pleasure to serve you and I am delighted to hear that Samuel made sure your experience was thorough and amazing. We appreciate your business and hope to work with you again in the future. Sonia Heredia, General Manager

March 29, 2016

Amazing Experience My wife and I bought a 2016 CR-V, I sent my info via internet on what we were interested in purchasing. Keith Burr responded by sending me a you tube More

by Jeff Schuler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Burr, Patrick Kownack
March 26, 2016

Misleading Buying Experience I was in the market for a new Odyssey and stopped by early in the week to have my trade-in appraised and to discuss pricing for the new car. I asked m More

by dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Baker, Todd Wilmes
Apr 01, 2016 -

David McDavid Honda of Frisco responded

Greetings and thank you for taking a moment to bring this to my attention. There are many factors that contribute to the pricing of a vehicle and I apologize that we were not able to offer you the vehicle you wanted for a price you felt was fair. I would like to have the opportunity to address your concerns should you change your mind about working with us. If you are interested, please call me at 972-731-3001 at your earliest convenience. I appreciate your feedback and look forward to speaking with you soon. Sonia Heredia, General Manager

February 24, 2016

Seth did not take care of business as he said he would. Have had to call the dealership many times to try and get help. They never do what they say they will, and I am still waiting for cancellation of my s More

by lindamazerolle
Recommend Dealer
No
Employees Worked With
James Brown... and Art?, Seth Baker
February 07, 2016

Waste of time We were looking at a new Pilot, and went to David Mc David in Frisco. This was one of the most frustrating experiences we have had in getting a car, More

by Finn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Woods
January 27, 2016

Certified Accord I purchased my certified 2014 accord on a Saturday and then that night it wouldn't start! I called the sales manager (KJ) around 6 who in turn told me More

by kimdt08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Bernard, Stephen Szilva, Kenneth Jones
January 19, 2016

Great sales staff , and Good sevice depart I bought a new 2016 Pilot, went in for a door scratch and defected panel on Wednesday. The service advisor told me the car will be ready by Saturday More

by Tom Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bernard, Julian Solorzano
January 18, 2016

Horrible finance experience We had a wonderful experience with our sales guy however when it came to financing that's a different story. Our finance lady supposedly threw in stuf More

by MAV
Customer Service
Recommend Dealer
No
Employees Worked With
Ondra Calvert
Jan 18, 2016 -

David McDavid Honda of Frisco responded

Greetings and thank you for submitting your feedback. While I am delighted to hear that you had a wonderful experience with our sales representative, I am sorry that you did not have the same experience with our finance department as we strive to provide excellent customer service. Please give me a call at your earliest convenience so that I may learn more about your visit and where we went wrong. Thank you. Sonia Heredia, General Manager, 469-888-8062

January 15, 2016

new car purchase Mr. Chris Tiner made our new car purchase a very positive experience giving us the feeling that we received the exact car we wanted without unnecessar More

by darumadoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Torres, Chris Tiner, Tammie Chan
January 12, 2016

Wonderful sales experience Keith Burr was my salesperson, and John Brown, the sales manager, who both offered my son and myself excellent customer service. A great buying exper More

by Honda buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Burr, John Brown
Jan 14, 2016 -

David McDavid Honda of Frisco responded

Hello and thank you for taking the time to recommend David McDavid Honda of Frisco. Please let me or my team know if you ever have any questions or need anything else. Sonia Heredia, GM

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