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David McDavid Honda of Frisco

Frisco, TX

4.0
1,112 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,112 reviews

January 12, 2016

Wonderful sales experience Keith Burr was my salesperson, and John Brown, the sales manager, who both offered my son and myself excellent customer service. A great buying exper More

by Honda buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Burr, John Brown
Jan 14, 2016 -

David McDavid Honda of Frisco responded

Hello and thank you for taking the time to recommend David McDavid Honda of Frisco. Please let me or my team know if you ever have any questions or need anything else. Sonia Heredia, GM

January 06, 2016

Good Customer Service I had problems with my car and they helped me deal with it, they made sure that my request was properly directed to the right person. More

by JKEBP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Bernard
January 02, 2016

Great Customer Service - Samuel Salas We greatly appreciate Samuel Salas' professional sales expertise and customer-focused service. He made our purchase work, and it was a pleasurable exp More

by TomWill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel A. Salas
Jan 05, 2016 -

David McDavid Honda of Frisco responded

Thank you Tom and Sherry for taking the time to review David McDavid Honda of Frisco. We aim to make the car buying experience as pleasurable as possible so I am glad to know that Sam did just that for you. Enjoy your new car and please don't hesitate to let me or my team know if there's anything else we can do for you. Sonia Heredia, General Manager

January 02, 2016

Mind games I wouldn't go here again. After several emails where I tried unsuccessfully to get a quote for an Odyssey I went into this dealership. I was confronte More

by Beemully
Recommend Dealer
No
Employees Worked With
Chris Torres, Gary Abbe
November 30, 2015

Kelvin Jones - Great Service Adviser I request Kelvin Jones every time we bring in our Odyssey. Kelvin does a great job of over delivering on both service time and pricing. "Faster Servic More

by Mark in Frisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Jones
November 28, 2015

Kelvin Jones I received excellent service from Kelvin Jones, my comments are based on his professionalism, customer service and willingness to listen regarding my More

by Ms. Sterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Jones
November 23, 2015

Worst car dealership I've ever been to Maggie is am horrible car sales person. She never has the answer to any question you ask. She was never prepared or knowledgeable about the vehicles t More

by Jdavis23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maggie Bartram
Jan 05, 2016 -

David McDavid Honda of Frisco responded

Hello and thank you for your review. I take a lot of pride in my team and am very concerned with your experience. Please call me at 469-888-8062 so that I may learn more about your visit and where we went wrong. Sonia Heredia, General Manager

November 23, 2015

Review Of Luis Luis was excellent, technically very sound, knowledgeable and helpful. He should be promoted so as to have good technical leader like him in the deale More

by Vic
Recommend Dealer
Yes
Employees Worked With
Luis Alvarez
November 20, 2015

My Experience Purchasing a New Vehicle Through emails I corresponded with Sonia. When I arrived at the dealership I was promptly greeted and shown the car I had inquired about. Between More

by 2016crv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Jackson, finance, John Pomroy, Clyde Jacobs
November 12, 2015

Horrible! They Are Crooks! Worst dealership, they are crooks! The offer they gave me for my trade in was way lower than what it was worth! Then they tacked on their extended ser More

by DCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maggie Bartram, Li Shao
Jan 05, 2016 -

David McDavid Honda of Frisco responded

I am very sorry to hear about your experience. We failed to uphold our commitment to transparency and customer satisfaction, and for that, I apologize. Please give me a call at 469-888-8062 so that I may discuss this issue with you in further detail. Sonia Heredia, General Manager

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