David McDavid Honda of Frisco

we loved the overall appeal of the dealership and the customer service. We really went just to look at the stock of CR-Vs but after speaking to Keith, he really made us feel at ease and we did end up buy customer service. We really went just to look at the stock of CR-Vs but after speaking to Keith, he really made us feel at ease and we did end up buying a CR-V. We were happy to drive over 20 miles to Frisco to buy a quality used vehicle. More

I've had a Honda Civic for 10+ years --Honda makes an incredible vehicle! This year, I've considered replacing the vehicle due to mileage and considering we're at the model-year-end (good deals). I sub incredible vehicle! This year, I've considered replacing the vehicle due to mileage and considering we're at the model-year-end (good deals). I submitted for a quote online --they didn't ever send me any price, not even a price range. I had to pursue the salespeople to make an appointment --they weren't following up with me. When I got there, they didn't have any more 2010's in stock, but said that they would try to find me one. When I went in to test drive, they only had 2011 and tried to sell me that instead. Because I wasn't going to purchase a car that day, they still wouldn't give me a price --not even a price range! Finally, the manager came out, and he proceeded to tell me that there weren't any 2010's available in a 5 state radius?! However, I test drove a 2010 just the previous week in McKinney, so I know he was lying!!! I mentioned this and neither of them apologized for their error (because it was a lie). Since then, nobody has followed up with me since my visit --not either of them?! Car salesman already have a bad reputation and if the sales manager is encouraging untruths, he's just furthering that reputation. I would never return to this dealer --not if you paid me! More

I had sent in a request through the internet on the specific car , I was looking for, and daviv McDavid of Frisco called me immediately. the Sales Rep. had me look mat the car the same day , and by th specific car , I was looking for, and daviv McDavid of Frisco called me immediately. the Sales Rep. had me look mat the car the same day , and by the next week, I was driving away in the car, I wanted. More

I have not bought a new car in years because when my uncle sold his dealership I knew I would not get the special treatment that I can grown used to over the years. I was wrong, from the moment I walked uncle sold his dealership I knew I would not get the special treatment that I can grown used to over the years. I was wrong, from the moment I walked in to the moment I drove away with my new Odessey, I was well taken care of. A friend in the car business recommended that I contact Jim since I was looking for a new car. Great experience. Will definitely go back to buy my next car from them. More

I live in Houston but flew to Dallas to buy my new car, courtesy of the sales manager, Alan Cooper. Salesman Mo picked me up at the airport and drove me to the dealership. Alan had been straightforward o courtesy of the sales manager, Alan Cooper. Salesman Mo picked me up at the airport and drove me to the dealership. Alan had been straightforward on price via emails, and was able to beat any offer I received here in Houston, also adding a bunch of extras to the car. Because no one in Houston would be straight with me, lying to me about price and/or trying to charge extra fees, I decided to fly to Dallas to buy my car. I got the red carpet treatment from Mo, Alan, and James in finance, and no one tried to talk me into anything extra that I didn't want. I learned a lot this time that I will employ every time I buy a car: Go to Edmunds.com and find out the "True Market Value" of your car so you know what you should pay. Make an appointment with the sales manager before coming in, get the offer in writing with all the details of the car including extras, and also get the drive-out price to be sure that no extra "dealer fees" are tacked on. Find out how long the offer is good (get it in writing), then shop around. According to Alan, they can beat all other offers b/c they sell more cars than any other dealership in Texas. So, go to them last with your other written offers, and I betcha they'll beat it. :) More

We recently purchased a new CR-V at McDavid Honda. Anthony Salas was terrific throughout the entire transaction. If fact everyone we have worked with at McDavid Honda (Sales, Finance, ownership) has r Anthony Salas was terrific throughout the entire transaction. If fact everyone we have worked with at McDavid Honda (Sales, Finance, ownership) has really lined up to make this transaction as smooth as any I've ever had when purchasing a vehicle. The post sale follow up has also been unbeleivable. After using the car for a couple of days we brought it back to have a steel coating allpied to the outside finish. Anthony came in (on his day off) to make sure everything was handled to our satisfaction. Totally a QUALITY TEAM!! More

I want to thank the dealership for having the vehicle I could use and need. With the carfax that you can read and back up is fantastic. Keep the good work up. Mr. James Warren, was on top of everything I could use and need. With the carfax that you can read and back up is fantastic. Keep the good work up. Mr. James Warren, was on top of everything I needed. He knew that my husband was ill and away from me down in Houston, even though my husband spoke with James several times, he took good care of me and my needs of the used vehicle. I do not know much about cars so I missed some things thaat were broke, like the antenna. My husband found the parts and I will get it repaired soon I hope. Miss my radio. As for financing the vehicle the interest was still too high. Because of my husband medical condition for the last 7 years caused alot of the credit problems. But, that is life and we go on best as we can. I just thank you you had a finance company who would help. James Warren is a good person and will deal with him again, keep him he is a plus to your dealership. Thanks Brenda Such More

Purchased a new Civic back in May. It is the middle of July and I still do not have my license plates. Why? The dealership employees 'misplaced' my contract when delivering it to Honda USA, drew up the or July and I still do not have my license plates. Why? The dealership employees 'misplaced' my contract when delivering it to Honda USA, drew up the original with errors on dates, and then lost various components of the packaged contract. After 2000 miles, had a tire blow out. I am safe, but the tire (duh) and rim needed to be replaced. Good thing I purchased the $1500 bumper-to-bumper warranty. Apparently, rims are located outside of this coverage. Look, David McDavid of Frisco sold me the car and everything that goes into it. They sold me a tire that exploded under normal use. Warranty or not, that is not what tires are supposed to do. The service director could not speak to me without looking at the ground and including awkward drawn out pauses, attempting to 'put me down easy', insisting that I must have struck something to cause 'damage'. 'Damage' is synonymous with 'driver neglect', I learned. I had to go else where to repair the rim, obtain a new tire, and work on the fender and quarter panel damage that goes with having a tire shred. No front end damage, at all. I highly recommend the Civics, and I can only assume that other Honda vehicles are quality automobiles. The level of incompetence that I have experienced post-purchase leads me to warn others about doing business with David McDavid Honda of Frisco. If you are looking for pleasant conversation on topics ranging from the future of automobiles to Perestroika, free coffee and smiley glad-hands offering ill-advice, endless phone queues, an unprofessional staff that refers to you as 'dude', and a general uneasy feeling about the safety and soundness of your automotive investment, I highly recommend David McDavid Honda of Frisco. If not, go somewhere else. Anywhere else, even. More

Took my honda in for an estimate. They did not know that I already had 1 estimate and I knew what was wrong with the car.My 1st estimate was $517.00. This was to replace a slightly bent rod and a front end I already had 1 estimate and I knew what was wrong with the car.My 1st estimate was $517.00. This was to replace a slightly bent rod and a front end alignment. Pretty minor stuff. I had to wait for an hour & a half and then i received an estimate for $1295.00 for parts & another $999.00 in labor(10 hours of labor at $99.00 an hour). Basically they wanted $2295.00. I was stunned. I had to pay them a fee of $97.50 for the "evaluation". What a rip off. I then took my auto to Meineke and had the job done for $517.00.I will never buy an auto there nor will I ever service my car ther. What a huge ripoff. More

I’ve purchased two vehicles from Frisco Honda, one used about two years ago and one new last week. Everything about this dealership has been top notch including service. Their showroom is always neat and about two years ago and one new last week. Everything about this dealership has been top notch including service. Their showroom is always neat and clean, they have an area to keep my kids busy, which is a godsend both when I bring my cars in for service and during negotiations. I’ve had no surprises, although as expected there was some negotiation, which I expected. In the end, I felt I was taken care of and got a good deal. I’m a woman, have high expectations and tend to give salespeople a run for my money everywhere I shop. Even got to meet their GM, Mike, last time I was in there and found him very engaging. I have no problem at all recommending anyone I know to Frisco Honda. More