David Taylor Ellisville Chrysler Dodge Jeep RAM

Not the same as before they missed up my front hub they want me pay $525 to fix it.I only went for oil change ends up they want hundreds!! Will never go there again. want me pay $525 to fix it.I only went for oil change ends up they want hundreds!! Will never go there again. More

I have been coming to this location for over eight years. I have always left satisfied, but since the switch to David Taylor the service has only gotten better. You can tell that customer service is import I have always left satisfied, but since the switch to David Taylor the service has only gotten better. You can tell that customer service is important to them. More

We were well taken care of! Very reasonable and fair. We will definitely return for more vehicles. We love our jeep! Can't wait for the next one. will definitely return for more vehicles. We love our jeep! Can't wait for the next one. More

So far, so good. Hope this car lasts as long as my previous Compass (276,000 miles). Also I'm glad Roger (shuttle driver) is still there from the Royal Gate days. previous Compass (276,000 miles). Also I'm glad Roger (shuttle driver) is still there from the Royal Gate days. More

Very helpful and efficient staff. My vehicle was repaired in a timely manner. Staff communicated details and status throughout the repair. I appreciate their great customer service. in a timely manner. Staff communicated details and status throughout the repair. I appreciate their great customer service. More

Ted was great and informative. We came in looking for a Charger and Ted took care of us. Would highly recommend David Taylor Ellisville CDJR. Charger and Ted took care of us. Would highly recommend David Taylor Ellisville CDJR. More

Brian Binz did a great job finding s truck I wanted in the difficult market we are in. Would recommend David Taylor RAM again and on my next truck the difficult market we are in. Would recommend David Taylor RAM again and on my next truck More

Horrible customer service. Appointments are for getting your car in line for service, not for actually performing work. This was the third time I’ve scheduled a morning appointment and they didn’t even ge your car in line for service, not for actually performing work. This was the third time I’ve scheduled a morning appointment and they didn’t even get to my car by the end of the day. For this most recent appointment, I was without transportation for 3 days and they were unable to provide me a loaner, even after my car had been sitting in their lot, not looked at for a whole day. When I called to get a status update on day 3, the technician was on the phone with a customer and was supposed to call me back when that call ended. Never did. When I called back an hour and a half later, he was away from his desk and I had to leave another message. When he finally called back, my car was done. I wonder how long it had been done without them notifying me...Very frustrating experience. More

Had an appointment for 8:30 AM for a 3 hour software update recall. They called me at 2 PM stating that they wouldn’t be able to get to it today and that it would have to wait until tomorrow. This delay update recall. They called me at 2 PM stating that they wouldn’t be able to get to it today and that it would have to wait until tomorrow. This delayed us going on vacation the next day. When I asked what’s the point of making an appointment if they don’t get your car at the appointment time. They said that the appointment time is just a “spot to get your car in line for the day, not when it gets seen.” How does this make any sense? When you go to your doctor’s appointment at 8:30 AM, do you get placed in a waiting line and then wait for someone to tell you at 2 PM that they can’t see you that day? No, you are seen by the doctor at or around your appointment time. More

Didn't have an appointment, Mike made it happen. I had my oil changed and my tires rotated. Great job! Thanks to Mike and team! my oil changed and my tires rotated. Great job! Thanks to Mike and team! More