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David Wilson's Villa Ford

Orange, CA

Overview
Reviews
Vehicles
4.8
392 Reviews
Call Dealership (714) 793-8431

2550 N. Tustin St.

Orange, CA

92865

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Showing 392 reviews

February 07, 2022

Service was great. I missed my old service advisor but Edgar was attentive and responsive to my concerns. More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Edgar Barron
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Feb 08, 2022 -

David Wilson's Villa Ford responded

Glenn, it's a pleasure to read that you received the top-notch service that you deserve! We look forward to seeing you at your next service appointment! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
February 03, 2022

Domingo Naranjo is the best of the best!!! Always has a great attitude and very polite. A++ Service More

by Cease562
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
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Feb 03, 2022 -

David Wilson's Villa Ford responded

Providing 5-star service is our top priority, which is why we're happy to see you always receive just that from Domingo! We can't wait to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
February 01, 2022

Read the Fine Print! All of it. After review of the USB drive given to me at the time of sale (no paperwork given) more than a few misrepresentations, made by the finance manager, slipped by during the dig More

by Not Happy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Feb 01, 2022 -

David Wilson's Villa Ford responded

Transparency is very important, which is why I’d like to learn more about some of the discrepancies you mention. We are also able to provide you with paperwork, so please contact me at your convenience and I’d be glad to get you that. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

Helpful
January 17, 2022

As promised, I payed MSRP on my Ford Bronco. Couldn’t be more happy with my ride. The experience was nice fast and easy. Just do your homework and understand you have to wait. Ford is slammed with orders if More

by JorgeO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pasqualetto
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Jan 17, 2022 -

David Wilson's Villa Ford responded

We want nothing but the best for our customers and we're so happy you had such a great car-buying experience with us! Enjoy your new Bronco, and should you ever need anything else, please don't hesitate to call or visit us again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
January 13, 2022

Jim Saenz is the BEST! This was my 4th transaction with him and it was just as great as the first three. He's so helpful and courteous. Always recommend him to friends & family. More

by Bree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Saenz
Report | Print
Jan 14, 2022 -

David Wilson's Villa Ford responded

Bree, we couldn't be happier to see that Jim always goes above and beyond to provide you with a quality experience. We look forward to providing you with this same level of service for many more years to come! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
January 09, 2022

Sales and service is always outstanding. Hi highly recommend Joel in service and Bill Mansfield in Fleet. More

by marcjmgmt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mansfield
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Jan 10, 2022 -

David Wilson's Villa Ford responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Bill and Joel always provide just that to you. We look forward to hearing from you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
January 03, 2022

Service is ALWAYS outstanding at Villa Ford! Their professionalism, courtesy, timeliness and knowledge is unparalleled. More

by downeynative
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Angulo
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Jan 03, 2022 -

David Wilson's Villa Ford responded

We are thrilled to hear that our team constantly takes such great care of you! We're so thankful that you took the time to reach out to us, and we cannot wait to see you soon! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
December 22, 2021

I have always been treated very well on my purchases and service.Will continue with this dealership.. More

by Sam M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jane and Jeffrey
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Dec 23, 2021 -

David Wilson's Villa Ford responded

Hi Sam, we are so happy that you always have positive experience regardless if it's sales or service! Thank you for your loyalty and can't wait to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
December 22, 2021

Service department always friendly, efficient, and professional! Customers treated very well. Will continue to patronize this dealership. More

by sk5872
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Report | Print
Dec 23, 2021 -

David Wilson's Villa Ford responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant service experience. Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
December 22, 2021

Joel at the service desk is very responsive and helpful. Service on my auto is completed very quickly. The customer lounge at villa is nice, great coffee! More

by EccoMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel-Service Desk
Report | Print
Dec 23, 2021 -

David Wilson's Villa Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Joel. We're so thankful that you took the time to reach out to us, and we cannot wait to see you soon! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
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