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David Wilson's Villa Ford

Orange, CA

Overview
Reviews
Vehicles
4.8
397 Reviews
Call Dealership (714) 793-8431

2550 N. Tustin St.

Orange, CA

92865

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Showing 397 reviews

November 12, 2021

Sheldon Cope is always a pleasure to work with and I couldn't imagine Villa Ford without him in their Service Dept.! More

by El Chingon 46&2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheldon Cope
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Nov 15, 2021 -

David Wilson's Villa Ford responded

Sheldon is awesome and we can't wait to let him know about your kind review! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
November 11, 2021

Cannot ask for a better experience from the Fleet Department at Villa Ford. 100% class!! More

by bgarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saenz, Doug Money, Toreno Winn
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Nov 11, 2021 -

David Wilson's Villa Ford responded

We are so proud of our team and their efforts to provide you with such an enjoyable experience! Thank you for your awesome review and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
November 03, 2021

Always quick and service complete without an appointment, my car comes back cleaner.Best dealer More

by wk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
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Nov 04, 2021 -

David Wilson's Villa Ford responded

We appreciate your loyalty and look forward to provide this high-level service to you for many more years to come! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
October 30, 2021

Excellent service department with advisors who keep you informed of how the work is going. They always stay in touch via text or phone call. More

by Frank M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo,
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Nov 02, 2021 -

David Wilson's Villa Ford responded

Hi Frank, We are ecstatic to see that you had a 5-star service experience here with us! Thank you for stopping by and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
October 29, 2021

Mingo follows through and is very accommodating. It is always great to work with him. More

by ginell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
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Nov 02, 2021 -

David Wilson's Villa Ford responded

We truly appreciate you taking the time to leave this review! Please let us know if there is anything else we can do for you down the road! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
October 11, 2021

Got the car in on the day I asked for they did tires brakes and took care of a recall picked up the car the same day More

by Kolbron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ibarra
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Oct 12, 2021 -

David Wilson's Villa Ford responded

It's wonderful to hear that you had a fantastic service visit! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
September 17, 2021

Fun experience with in-person test drive and salesperson. It did take a couple hours to purchase the vehicle and go through finance. Had a great experience with both Jane and Sophia in the Service Dept. - More

by Pumagirl
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shek Shah in Sales, Joe in Finance, Sophia & Jane in Service Dept.
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Sep 20, 2021 -

David Wilson's Villa Ford responded

Congrats on your Bronco Sport and welcome to the family. We're happy that overall you had a quality experience and you drove home satisfied. Please don't hesitate to let us know should you have any questions about anything. You're family. Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
September 07, 2021

Just have to say, I have had no problem with the sales department or first level of service techs but Mike Papp, Manager of the Service Dept has to be one of the most incompetent managers I have come acr More

by nelson
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Papp (terrible), Joel Angulo (who was excellent)
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Helpful 4
September 01, 2021

This dealer ship was very excellent. Jim was so helpful and this dealer ship helped us very well and gave great options and service, definitely would buy from here again. Thank you Jim! More

by Francisco O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Dean
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Sep 01, 2021 -

Francisco O. responded

Great dealership, very good customer service and will recommend to friends.

Sep 20, 2021 -

David Wilson's Villa Ford responded

Francisco, We're so happy to see Jim took great care of you. We'll be sure to share this with him and we look forward to working together again soon. Hope all is well. Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
August 28, 2021

Excellent customer service. Didn’t have to be there for hours buying a car. Everyone worked as a team which expedited service More

by Macias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
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Aug 30, 2021 -

David Wilson's Villa Ford responded

We are thrilled to hear that you had a quick experience with us! Feel free to call or stop by if there is anything else we can do for you. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

Helpful
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