Back

David Wilson's Villa Ford

Orange, CA

4.8
392 Reviews

2550 N. Tustin St.

Orange, CA

92865

Directions

By Type

Showing 392 reviews

October 11, 2021

Got the car in on the day I asked for they did tires brakes and took care of a recall picked up the car the same day More

by Kolbron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ibarra
Oct 12, 2021 -

David Wilson's Villa Ford responded

It's wonderful to hear that you had a fantastic service visit! We look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

September 17, 2021

Fun experience with in-person test drive and salesperson. It did take a couple hours to purchase the vehicle and go through finance. Had a great experience with both Jane and Sophia in the Service Dept. - More

by Pumagirl
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shek Shah in Sales, Joe in Finance, Sophia & Jane in Service Dept.
Sep 20, 2021 -

David Wilson's Villa Ford responded

Congrats on your Bronco Sport and welcome to the family. We're happy that overall you had a quality experience and you drove home satisfied. Please don't hesitate to let us know should you have any questions about anything. You're family. Sincerely, Scott Wade General Manager customercare@villaford.com

September 07, 2021

Just have to say, I have had no problem with the sales department or first level of service techs but Mike Papp, Manager of the Service Dept has to be one of the most incompetent managers I have come acr More

by nelson
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Papp (terrible), Joel Angulo (who was excellent)
September 01, 2021

This dealer ship was very excellent. Jim was so helpful and this dealer ship helped us very well and gave great options and service, definitely would buy from here again. Thank you Jim! More

by Francisco O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Dean
Sep 01, 2021 -

Francisco O. responded

Great dealership, very good customer service and will recommend to friends.

Sep 20, 2021 -

David Wilson's Villa Ford responded

Francisco, We're so happy to see Jim took great care of you. We'll be sure to share this with him and we look forward to working together again soon. Hope all is well. Sincerely, Scott Wade General Manager customercare@villaford.com

August 28, 2021

Excellent customer service. Didn’t have to be there for hours buying a car. Everyone worked as a team which expedited service More

by Macias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Aug 30, 2021 -

David Wilson's Villa Ford responded

We are thrilled to hear that you had a quick experience with us! Feel free to call or stop by if there is anything else we can do for you. Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

August 25, 2021

I HAVE A GREAT SERVICE TECH JOEL ANGULO, HE MADE SURE I HAD A CAR SO I COULD GET TO WORK I'M THE ONLY DRIVER FOR MY HUSBAND & ME . THE PART THEY NEEDED THEY HAD TO ORDER & KEEP THE CAR A COUPLE OF DAYS. JO More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO THE BEST SERVICE TECH
Aug 26, 2021 -

David Wilson's Villa Ford responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Joel. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Scott Wade General Manager customercare@villaford.com

August 19, 2021

Excellent service. Jacob was knowledgeable, friendly, professional, thorough, calm. We love our Mach E Premium. We would buy another from him and refer others to him. More

by theloribowersgroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 20, 2021 -

David Wilson's Villa Ford responded

We're pleased to see that Jacob was accommodating during your car-buying experience and we hope you're loving your Mach E. Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 09, 2021

JOEL ANGULO ALWAYS TAKES CARE ME AND MY LINCOLN TOWNCAR. KEEPS ME INFORMED. MAKE SURE I HAVE A LOANER CAR IF SERVICE WON'T BE DONE WHEN I GET OFF WORK. HE KNOWS I WORK EVERY DAY AND NEEDS A CAR AS I'M THE More

by leolion7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOEL ANGULO THE BEST SERVICE TECH HE'S BEEN MY FOR OVER 10 YRS
Aug 09, 2021 -

David Wilson's Villa Ford responded

We are so proud of Joel and his efforts to make sure you always have a fantastic visit! Thanks for choosing us and we look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 06, 2021

Jim was absolutely wonderful when it came to buying my new car during the pandemic. He helped me find my dream car at an affordable price that had all the bells and whistles I wanted! Definitely coming ba More

by daniellezavala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Saenz
Aug 13, 2021 -

David Wilson's Villa Ford responded

We’re extremely proud of Jim and his efforts to ensure that you found the perfect car! Thank you so much for choosing us and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

August 03, 2021

Great customer service. Service was preformed in a timely matter. nice waiting area , Dustin kept me informed and updated to completion of service and got me out on time quoted More

by jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Aug 04, 2021 -

David Wilson's Villa Ford responded

Hi Jon, glad to hear that Dustin made sure you got on the road as soon as possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Scott Wade General Manager customercare@villaford.com

...
16
...