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David Wilson's Villa Ford

Orange, CA

4.8
397 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 397 reviews

March 14, 2024

Super easy, I'll be using the pick up/drop off service for future routine maintenance. More

by mattgutensohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cannot recall names
Mar 15, 2024 -

David Wilson's Villa Ford responded

We are so happy that you had a smooth visit! If you ever need anything, feel free to stop by and see us again! Thanks! Sincerely, Scott Wade General Manager customercare@villaford.com

March 01, 2024

The best dealer, and staff! Wess in sales made sure I was taken care of, and Christian in accounting/finance worked hard with lenders to get me the best deal. this is the second More

by cvt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes, Christian
Mar 06, 2024 -

David Wilson's Villa Ford responded

It’s a great pleasure to hear that Wess and Christian were able to get you into the car that you deserve. Buying a new car is a big decision, and we can't thank you enough for choosing us to help you with it! Sincerely, Scott Wade General Manager customercare@villaford.com

February 27, 2024

Sheldon Cope Service manager at Villa Ford is the BEST! He is very knowledgable and Caring. More

by mahonyzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon cope
Feb 28, 2024 -

David Wilson's Villa Ford responded

We are ecstatic to see that Sheldon provided you with an amazing service experience! We appreciate your business and we can't wait to see you again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

February 24, 2024

Villa Ford was the most helpful dealership when ordering my Bronco. They kept me updated throughout the whole process. When it came in the purchase process was quick and seamless. Everyone I have had the pl More

by REmme74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheik, Joe
Feb 26, 2024 -

David Wilson's Villa Ford responded

It’s a great pleasure to hear that our team was able to get you into the car that you deserve. Thank you so much for choosing us and we hope to see you back here for your first service visit! Sincerely, Scott Wade General Manager customercare@villaford.com

February 23, 2024

A, do you professional work compared to local mechanics? It may cause a little more, but you know you're gonna get the best care now. I've had lousy care many times At other places. Really love the complime More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 25, 2024 -

David Wilson's Villa Ford responded

John, We are so happy that you enjoy your service experiences here with us! We appreciate your business and we can't wait to see you again soon! Take care! Sincerely, Scott Wade General Manager customercare@villaford.com

January 22, 2024

Great service and appreciate the help your employee Tony Rodriguez did way and beyond most diffently come back for my vehicle future services. More

by Shootit38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rodriguez
Jan 22, 2024 -

David Wilson's Villa Ford responded

It's so nice to see that Tony went the extra mile to provide you with an amazing service visit! Please never hesitate to let us know if you need anything. We hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

January 19, 2024

I have purchased a couple of trucks and a car from Villa over the years. Always got a good deal. The sales force is very friendly and accommodating. Service dept has always been top notch. More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Mallin, Brian Garcia, Jim Saenz, Joel Angulo, Domingo Naranjo, Carlos Ibarra, Victor Barron and others.
Jan 22, 2024 -

David Wilson's Villa Ford responded

John, We are ecstatic to see that our sales and service team always takes such good care of you! We truly appreciate your loyalty to us and we look forward to working with you again! Sincerely, Scott Wade General Manager customercare@villaford.com

January 18, 2024

Great customer service from Victor in the service department. Will definitely bring my vehicles here again. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Barron
Jan 19, 2024 -

David Wilson's Villa Ford responded

Ray, Thanks for this great review! We are so happy that Victor provided you with a positive service experience! Hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

January 17, 2024

1st Time Having Service after purchasing my Bronco. It was an easy fairly quick experience. The service associate was very attentive, informative and kind. They were extremely busy that morning but I s More

by sona.seymour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Kotler
Jan 18, 2024 -

David Wilson's Villa Ford responded

It pleases us to see that you received the 5-star service that you deserve! Thank you for taking the time to leave this review and we hope to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

January 12, 2024

Sales experience: 5 out of 10. Janie's customer service experience: 12 out of 10! More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie!
Jan 15, 2024 -

David Wilson's Villa Ford responded

John, While pleased to see you receive the best service possible from Janie here in service, it's discouraging to see the same can't be said about your experience with our sales team. Should you like to discuss any issues you experienced during the car-buying process, please don't hesitate to contact me. I am here to help. Regards, Oscar Salazar General Sales Manager customercare@villaford.com

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