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David Wilson's Villa Ford

Orange, CA

4.8
394 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 394 reviews

December 06, 2023

Great service! This has become my go-to service center. So far every visit has been great! More

by barrypgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ibarra
Dec 11, 2023 -

David Wilson's Villa Ford responded

Barry, Thank you so much for choosing us here for your vehicle needs. We're lucky to have you as a member of the family and we can't wait to see you here at your next service visit. Sincerely, Scott Wade General Manager customercare@villaford.com

November 28, 2023

It is always a pleasant experience when taking my Ford in for any kind of service. More

by tuffman44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Techs
Dec 04, 2023 -

David Wilson's Villa Ford responded

We appreciate you being a valued customer and we're happy to see you always receive great service here. Thanks for being part of the family and we can't wait to see you here at your next visit. Sincerely, Scott Wade General Manager customercare@villaford.com

November 28, 2023

All aspects of sale from beginning to end were great, I hope to do future business with Villa. More

by Maw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Vargus
Dec 04, 2023 -

David Wilson's Villa Ford responded

Congrats on your new ride and welcome to the family. We are so happy to see our team took great care of you from start to finish and you drove home satisfied. We hope your new vehicle is treating you well thus far and we look forward to taking care of all your future Ford needs. Sincerely, Scott Wade General Manager customercare@villaford.com

November 18, 2023

Consistent good service for my 6 year old Ford Escape SE from check in to check out More

by BobT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barron
Nov 26, 2023 -

David Wilson's Villa Ford responded

Hi Bob, Thanks for choosing us here for all of your Ford needs. We're happy to see our team takes great care of you and your Escape and we look forward to continuing to work together for years to come. Sincerely, Scott Wade General Manager customercare@villaford.com

November 15, 2023

Generally good service but astronomically high labor rate makes service very expensive. Service coupons never apply to anything I need for my EV.. Fortunately EV's need very little routine maintenance. More

by petegers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Kotler
Nov 20, 2023 -

David Wilson's Villa Ford responded

We appreciate both your business and your feedback. We're glad that you receive quality service and should you like to discuss the cost of our services and labor, please don't hesitate to contact me. I am always happy to assist. Regards, Mike Papp customercare@villaford.com (714) 509-5615

November 14, 2023

My service advisor, Domingo Naranjo, was excellent. He was polite, friendly, professional, and really knew cars. He properly diagnosed the coolant leak that was leaving, stains all over my driveway. H More

by Richard Chrystie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Nov 14, 2023 -

David Wilson's Villa Ford responded

Hi Richard, We're glad to have Domingo on our team and are happy to hear that he provided you with the experience you deserve. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Sincerely, Scott Wade General Manager customercare@villaford.com

November 09, 2023

I have a 1993 Ford Bronco and I trust villa Ford to do the service on my vehicle at all times they are very professional and knowledgeable in my vehicle I have used them 4 separate times in the last 12 mo More

by fredrea361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo
Nov 13, 2023 -

David Wilson's Villa Ford responded

It's so nice to see that our service team was able to take care of your Bronco! Thank you so much, and we look forward to doing serving you in the future. Sincerely, Scott Wade General Manager customercare@villaford.com

Nov 13, 2023 -

fredrea361 responded

You're very welcome Villa Ford you earn the good review with the good service you provide look forward to doing business with you again have a great day and a good holiday season

November 08, 2023

Our sales person Alex was great and also the sales manager was very friendly and helpful More

by namazian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suarez, Jose
Nov 13, 2023 -

David Wilson's Villa Ford responded

We couldn't be happier to see that Alex went above and beyond to provide you with a quality experience. We can't wait to see you again! Sincerely, Scott Wade General Manager customercare@villaford.com

November 07, 2023

Domingo Naranjo good customer service. Always he is ready to help to customers. I am very happy with his service More

by Juan vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Nov 13, 2023 -

David Wilson's Villa Ford responded

Juan, We are so proud of Domingo and his efforts to always provide you with an amazing visit! Please let us know if we can help you with anything else. Sincerely, Scott Wade General Manager customercare@villaford.com

October 26, 2023

Updating my review to 5 stars! Please note that I've had my fair share of purchasing/leasing numerous vehicles from various dealerships. At the beginning of this year, I leased More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Romano, Casey (Finance)
Nov 06, 2023 -

David Wilson's Villa Ford responded

Kevin, We appreciate you giving us a second chance and we are so happy to see that Andrew went above and beyond to get you into an Escape Hybrid. He's a great asset to us here and is always working to get our guests into the vehicles they deserve. We will be sure to share this 5-star review with him and we look forward to continuing to work together for all of your vehicle needs. Hope to see you again soon. Sincerely, Scott Wade General Manager customercare@villaford.com