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David Wilson's Villa Ford

Orange, CA

4.8
446 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 446 reviews

November 07, 2023

Domingo Naranjo good customer service. Always he is ready to help to customers. I am very happy with his service More

by Juan vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Nov 13, 2023 -

David Wilson's Villa Ford responded

Juan, We are so proud of Domingo and his efforts to always provide you with an amazing visit! Please let us know if we can help you with anything else. Sincerely, Scott Wade General Manager customercare@villaford.com

October 26, 2023

Updating my review to 5 stars! Please note that I've had my fair share of purchasing/leasing numerous vehicles from various dealerships. At the beginning of this year, I leased More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Romano, Casey (Finance)
Nov 06, 2023 -

David Wilson's Villa Ford responded

Kevin, We appreciate you giving us a second chance and we are so happy to see that Andrew went above and beyond to get you into an Escape Hybrid. He's a great asset to us here and is always working to get our guests into the vehicles they deserve. We will be sure to share this 5-star review with him and we look forward to continuing to work together for all of your vehicle needs. Hope to see you again soon. Sincerely, Scott Wade General Manager customercare@villaford.com

October 21, 2023

I was having issues with the charger for my electric Mustang and brought the car in for service to address the problem. My service advisor, Domingo Naranjo, initially was not able to determine what the More

by craiggoldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domingo Naranjo
Oct 24, 2023 -

David Wilson's Villa Ford responded

It's wonderful to hear Domingo worked hard to ensure your charging issue was handled. If you have any further questions or concerns, please don't hesitate to reach out! We're here to help! Sincerely, Scott Wade General Manager customercare@villaford.com

October 10, 2023

Dan and Jim Saenz provided the best customer service and follow thru. I would buy again from Villa More

by Jpoland0383
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim saenz
Oct 11, 2023 -

David Wilson's Villa Ford responded

Thank you so much for your stellar rating! We love to hear our team delivered an excellent visit. Until next time! Sincerely, Scott Wade General Manager customercare@villaford.com

October 05, 2023

I love this dealership! ! I ahem bought three vehicles in as many years. Andrew Romano is conscientious and always courtesy. Same salesman on all 3 vehicles. Jane in vehicle More

by Ian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane and Sheik
Oct 09, 2023 -

David Wilson's Villa Ford responded

Thank you for being a valued member of the family, Ian! We love to hear Andrew always goes above and beyond to deliver a quality shopping experience, as well as Jane! We look forward to ensuring excellent service for many more years! Enjoy your new ride! Sincerely, Scott Wade General Manager customercare@villaford.com

September 20, 2023

Will be coming back soon to have the oil changed out and a detail thank you More

by Jimihernandez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheldon
Sep 25, 2023 -

David Wilson's Villa Ford responded

We look forward to working together again, Jimi! Thank you for your stars! Sincerely, Scott Wade General Manager customercare@villaford.com

September 08, 2023

Excellent customer service the maintenance team and the front desk gave me . The maintenance team and the front desk was great when repairing my car and was very fast. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 14, 2023 -

David Wilson's Villa Ford responded

Ana, We're very happy to see you received both prompt and quality service. Thank you for both your business and your review, and we'll see you here again soon. Sincerely, Scott Wade General Manager customercare@villaford.com

August 31, 2023

Andrew Romano was great to work with. Ask for Andrew. Got a good deal on my Mach-E. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 06, 2023 -

David Wilson's Villa Ford responded

Congratulations on your new Mach-E, David! We're so proud of Andrew for delivering a stellar experience. Welcome to the family! Sincerely, Scott Wade General Manager customercare@villaford.com

August 23, 2023

GLEN TOOK CARE OF EVERYTHING EXCELLENT SERVICE I WILL BRING BACK MY CAR VILLA FORD IS THE BEST DEALER More

by GKOTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GLEN
Aug 24, 2023 -

David Wilson's Villa Ford responded

Thank you for your stars! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Sincerely, Scott Wade General Manager customercare@villaford.com

August 04, 2023

I had a great experience at Villa Ford. I got the service I needed in a timely manner, and was treated with respect by the staff. I highly recommend David Wilson’s Villa Ford for your servi More

by Jeff of Orange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Coup
Aug 08, 2023 -

David Wilson's Villa Ford responded

We're delighted to receive your positive review, Jeff! Thank you for choosing us and for taking the time to share your feedback. We're grateful for your visit and look forward to serving you again in the future. Sincerely, Scott Wade General Manager customercare@villaford.com

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