1,811 Reviews of Davis Acura - Service Center
Thank you for offering the best service in and quality and attitude. I appreciate you and your people and I will tell all my friends about Davis Acura service. and attitude. I appreciate you and your people and I will tell all my friends about Davis Acura service. More
Chris Yates did an excellent job in assisting me with my warranty repairs and advising me on what was needed and why. much appreciated with his constant communication. warranty repairs and advising me on what was needed and why. much appreciated with his constant communication. More
Chris Yates is a very talented professional. He understands the customer needs and explores all avenues to make the customers walk out of the dealership happy. understands the customer needs and explores all avenues to make the customers walk out of the dealership happy. More
I recently had my car in for an annual multi-point inspection and to assess a strange noise I had heard. I love the fact that Davis Acura keeps track of when this is needed and sends me a reminder. On inspection and to assess a strange noise I had heard. I love the fact that Davis Acura keeps track of when this is needed and sends me a reminder. Once you have made the appointment they are in touch with you every step of the way. The check-in process is so easy. I waited in their very comfortable customer lounge and once my car was checked my technician , Craig Siefken, came to me with a status report( written) which he went over with me. I needed some brake work which required me to leave my car overnight. Craig arranged for me to have a beautiful loaner car and also took care of contacting my warranty provider to take care of what qualified for coverage. All the people there are professional and friendly and treat you as a valued customer, which is sometimes a rarity these days. When my car was finished I returned the loaner and received my car fully washed and clean!! I highly recommend this dealership and applaud their staff! More
I had my vehicle, a 2010 TL in for service. It needed front struts. I was going to have a problem getting back and forth to work but chris Yates was able to secure a loaner for me front struts. I was going to have a problem getting back and forth to work but chris Yates was able to secure a loaner for me More
I worked with Service Adviser, Jason Thomas, for oil change, tire rotation and State Inspection, on my MDX. I noticed some nicks on the rear passenger side of the vehicle, that were not there before change, tire rotation and State Inspection, on my MDX. I noticed some nicks on the rear passenger side of the vehicle, that were not there before when I brought the car in. I pointed it out to Jason. He contacted the Service Manager. They immediately said they would send to body shop for repair. I took the car in the following Tuesday, was given a loaner car to use. Very pleased with the way this was handled by Jason and the Service Mgr. at Davis! More
The service department was courtesy and efficient. The waiting area was very comfortable. We believe that our new vehicle problem has been taken care of. waiting area was very comfortable. We believe that our new vehicle problem has been taken care of. More
They were polite, efficient, and accommodating. I had tried to schedule an appointment at my assigned dealer without success. They were 3 weeks without appointments open. I took a chance, came to Davis a tried to schedule an appointment at my assigned dealer without success. They were 3 weeks without appointments open. I took a chance, came to Davis and couldn’t have been happier. More
Great service!From the time I got there until my vehicle Great service! From the time I got there until my vehicle was finished was actually less time than anticipated. I was kept well informed throughout Great service! From the time I got there until my vehicle was finished was actually less time than anticipated. I was kept well informed throughout my wait. I would definitely recommend this service department to anyone needing service on their vehicle. More