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Davis Acura - Service Center

Langhorne, PA

4.7
1,788 Reviews

1,788 Reviews of Davis Acura - Service Center

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April 24, 2024

Davis Acura has been my choice for servicing all my vehicles - including my 2016 RDX, 2002 Lexus SC 430 & 2000 Jeep Grand Cherokee. Service is outstanding, staff professional. & Knowledgable & charges More

by BGORODETZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Pulli
Apr 24, 2024 -

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2024

They provided top notch customer service, clear communication of needed repair work, cost, and quality repair work. More

by MBerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 17, 2024

It has a (nearly) full supply of needed parts, and experienced mechanics who know which are required. More

by ESDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura.

April 11, 2024

Professional and helpful. Quick and thorough work ensured we got the car back the same day. More

by MPICKUL68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Davis Acura responded

Thanks for sharing your thoughts about your experience with Davis Acura. We appreciate your business and hope to see you again soon!

April 10, 2024

Caphil always makes these service appointments run super smooth. He is clear and transparent about every single thing expected during the process. More

by BARTH2746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Davis Acura responded

Barth, Thank you for the kind words for our service department! We look forward to sharing your compliments with Caphil and don't hesitate to let us know if we can be of further assistance.

March 25, 2024

Chris Y. was very helpful getting me an appointment, and Jonathan F. and Michael S. took great care of me and my car. More

by R2GIFTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Figuer and Michael Sogness
Mar 25, 2024 -

Davis Acura responded

Chris, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan, Michael, and Chris. Please don't hesitate to let us know if we can be of further assistance.

March 25, 2024

Great customer service and amazing work environment and awesome waiting area. Absolutely wonderful and satisfying service. More

by RKWESSEH
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Yates
Mar 25, 2024 -

RKWESSEH responded

David Acura dealership have the greater services providing to their customers. The teams there are very awesome and friendly as well timely on services. Its very convenient and great waiting area warm atmosphere 😀. Services your vehicle with Davidacura dealership, is a great and awesome experience.

Mar 25, 2024 -

Davis Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Davis Acura, we look forward to having you as one of our valued customers for many more years to come!

March 24, 2024

Caphil and Chris are really terrific. Extremely knowledgeable and helpful. I've worked with them for many years. More

by JARINK
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caphil Sooknanan
Mar 25, 2024 -

Davis Acura responded

We are very happy to hear that Caphill and Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2024

The experience with the dealership has always been good but recently they didn't check my brakes properly. I was told to get them changed by December 2023 and when I went in March 2024 they said they were More

by Jatorres605
Recommend Dealer
Yes
Employees Worked With
Caphil Sooknanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caphil Sooknanan
Mar 24, 2024 -

Davis Acura responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 13, 2024

I have leaks on both the driver side and passenger side every time it rains. When I first mentioned it, the service advisor brushed it off and they only cleaned out the moon roof channels. When this didn More

by FLAXZ
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Hertado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Davis Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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